Alternate Format(s)
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Classification Standard - SH - DE - Dentistry
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CONTENTS
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INTRODUCTION
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CATEGORY DEFINITION
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GROUP DEFINITION
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LEVEL DESCRIPTIONS
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BENCH-MARK POSITION DESCRIPTION INDEX
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In Ascending Order of Level
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In Alphabetical Order
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BENCH-MARK POSITION DESCRIPTIONS
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INTRODUCTION
This standard describes the classification plan used to
determine the relative difficulty of jobs allocated to the
Dentistry Group. It consists of an introduction, definitions of
the Scientific and Professional Category and the Dentistry Group,
level descriptions and bench-mark position descriptions.
The level description method is used to classify jobs
allocated to the Dentistry Group. Each of the three levels in the
classification plan is described in terms of the primary features
used to assign jobs to the level. Jobs are regarded as being of
equal difficulty and are assigned to the same level when the
duties and responsibilities best correspond, on the whole, with
the description of that level and the bench-mark position
descriptions that exemplify the level.
Bench-mark Positions
Bench-mark position descriptions exemplify each level. Each
description consists of a brief summary of duties, a list of the
primary duties, and a statement of the distinguishing features of
the position. The bench-mark position descriptions are an
integral part of the plan and are used to ensure consistency in
applying the level descriptions.
Use of the Standard
Four steps are to be followed in applying this
classification standard.
- The position description is studied to ensure
understanding of the position as a whole. The relation of the
position being evaluated to positions above and below it in the
organization is also studied.
- The allocation of the position to the category and group
is confirmed by reference to the definitions and the descriptions
of inclusions and exclusions.
- The position is tentatively assigned to a level by
comparing the duties and responsibilities of the position with
the level descriptions. The position is tentatively assigned to
that level that best corresponds on the whole with the duties and
responsibilities of the position.
- The description of the position being evaluated is
compared with the descriptions of the bench-mark positions
illustrating the level tentatively selected, and comparisons are
also made with the descriptions of bench-mark positions for the
levels above and below the level tentatively selected, as a check
on the validity of the level selected.
CATEGORY DEFINITION
Occupational categories were repealed by the Public Service Reform Act (PSRA),
effective April 1, 1993. Therefore, the occupational category definitions have
been deleted from the classification standards.
GROUP DEFINITION
For occupational group allocation, it is recommended that you use the Occupational
Group Definition Maps, which provide the 1999 group definition and their
corresponding inclusion and exclusion statements. The maps explicitly link the
relevant parts of the overall 1999 occupational group definition to each
classification standard.
LEVEL DESCRIPTIONS
Level 1
This level includes those positions whose incumbents are
responsible primarily for diagnosing and treating dental
conditions. Managerial responsibilities at this level are
incidental and typically include supervising and training a
dental assistant, scheduling one's own work, requisitioning
equipment and supplies, and recommending the purchase of new
dental equipment and supplies.
Level 2
This level includes those positions whose incumbents are
responsible for administering a dental program in a clinic,
public health area or small hospital and for diagnosing and
treating dental conditions. Managerial responsibilities at this
level typically include controlling a staff of dental personnel,
developing and administering a budget, obtaining services of and
authorizing payments to private dental practitioners, and
determining the eligibility of patients for dental treatment.
Level 3
This level includes those positions whose incumbents are
responsible primarily for administering a dental program in a
geographical region or a large hospital. Diagnosing and treating
dental conditions may constitute a secondary responsibility of
some positions. Managerial responsibilities at this level
typically include controlling a staff of dentists and Para dental
personnel and coordinating their activities, reviewing reports
submitted by junior dentists, assessing the quality of treatment
provided by junior dentists, and developing and administering a
budget.
Also included at this level are positions whose incumbents are
responsible for providing advice and conducting comprehensive
studies in the field of dental public health.
BENCH-MARK POSITION DESCRIPTION
INDEX
In Ascending Order of Level
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BENCH-MARK
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LEVEL
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POSITION NO.
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DESCRIPTIVE TITLE
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PACE
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1
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1
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Dental Officer, Ottawa District
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1.1
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1
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2
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Field Dental Officer, Inuvik Zone
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2.1
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2
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3
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Zone Dental Officer, Inuvik Zone
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3.1
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3
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4
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Regional Dental Advisor
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4.1
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3
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5
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Regional Dental Officer
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5.1
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BENCH-MARK POSITION DESCRIPTION
INDEX
In Alphabetical Order
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DESCRIPTIVE TITLE
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BENCH-MARK
POSITION NO.
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PAGE
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Dental Officer, Ottawa District
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1
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1.1
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Field Dental Officer, Inuvik Zone
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2
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2.1
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Regional Dental Advisor
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4
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4.1
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Regional Dental Officer
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5
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5.1
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Zone Dental Officer, Inuvik Zone
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3
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3.1
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BENCH-HARK
POSITIONDESCRIPTION
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Bench-!ark Position Number: 1
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Level: 1
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Descriptive Title: Dental Officer, Ottawa District
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Summary
Reporting to the Chief of Service, Dentistry, Ottawa District,
Veterans Services Branch, Veterans Affairs Canada, diagnoses the
dental conditions, and plans and carries out the dental treatment
of patients within the Ottawa District, in a departmental dental
clinic; supervises one dental assistant; and performs related
duties.
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Duties
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% of Time
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Diagnoses the dental conditions of patients and formulates
dental treatment plans by:
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20
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- identifying dental conditions, using dental instruments
and X-ray equipment, and charting these conditions;
- conferring with the hospital medical staff to determine
the total health condition of hospitalized patients; and
- ascertaining the type and extent of treatment for which
patients are eligible under the departmental regulations.
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Treats the dental conditions of patients by:
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50
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- administering anesthetics;
- removing carious material, restoring prepared cavities
and extracting teeth;
- taking moulds and fitting and adjusting artificial
dentures;
- treating periodontal diseases with medicaments;
- operating or patients with impacted teeth, using the
techniques of oral surgery; and
- cleaning teeth, applying protective solutions, and
explaining oral hygiene practices to patients.
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Supervises the work of one dental assistant by:
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10
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- training the dental assistant in procedures for
preparing dental amalgam, mixing cements, sterilizing instruments and equipment, and completing
patients' documents; checking that the dental assistant maintains the dental
instruments in a serviceable state and replenishes the stock of dental supplies; and
participating with the Chief of Service in the preparation of
the performance appraisal report on the dental assistant.
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Performs related duties such as instructing dental technicians
in the construction of prosthetic devices and the application of prosthetic
techniques; completing reports of proposed dental treatment and submitting them to the patients'
physicians; completing patient treatment reports and submitting them to the Chief of
Service; requisitioning supplies; suggesting changes in departmental regulations and
in the purchasing of new dental equipment and supplies to the Chief of Service; and
attending meetings and conferences of local, provincial and national dental
associations and reporting on the proceedings to the dental clinic staff.
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20
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Statement of Distinguishing
Features
The work requires providing full dental
diagnostic and treatment services as a general dental
practitioner to eligible veterans, Royal Canadian Mounted Police
Officers, Canadian International Development Agency students and
other persons served by the Ottawa District dental clinic.
Patients treated include RCMP officers and veterans who have
received facial injuries, and the aged and chronically ill.
Assignments are of a recurring nature and
require applying established methods and procedures of general
dental practice, and departmental instructions and regulations.
Assignments also require formulating dental treatment plans based
on the type and extent of treatment for which patients of various
classifications are eligible and the dental and total health
condition of the patients. Guidance on the type and extent of
treatment to be provided to patients is available from the Chief
of Service. Objectives to be achieved by the incumbent are stated
in general terms. Work priorities are usually well defined in
instructions or through discussions with the Chief of
Service.
The work requires a thorough knowledge of the
theory and practice of dentistry and a knowledge of the
departmental instructions covering the nature of the dental
treatment to be provided to patients of various eligibility
classifications.
The incumbent is responsible for planning and
carrying out all phases of the duties described; planning the
work of a dental assistant; and submitting proposed dental
treatment plans to the patients' physicians, and patient
treatment reports to the Chief of Service. The work is not
usually subject to review.
The incumbent is responsible for supervising one dental
assistant, training the dental assistant and two dental
technicians in work methods and procedures, and reporting to the
Chief of Service on the work performance of the dental assistant.
The incumbent is also responsible for requisitioning dental
supplies, controlling the use of dental equipment and supplies,
prescribing prostheses, recommending the purchase of new dental
equipment and supplies, and suggesting revisions in departmental
regulations.
BENCH-MARKPOSITION
DESCRIPTION
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Bench-mark Position Number: 2
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Level: 1
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Descriptive Title: Field Dental Officer, Inuvik Zone
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Summary
Reporting tc the Area Dental Officer, Inuvik
Zone, Medical Services Branch, Health and Welfare Canada,
diagnoses and treats the dental conditions primarily of Native
children and adults, in the Inuvik Zone; conducts preventive
dentistry; supervises one dental assistant; and performs related
duties.
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Duties
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% of Time
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Diagnoses and treats dental conditions of patients by:
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60
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- identifying dental conditions, using dental instruments
and X-ray equipment, and charting these conditions;
- planning dental treatment for patients;
- administering anesthetics, removing carious material,
restoring prepared cavities and extracting teeth;
- taking moulds and constructing, fitting, adjusting and
repairing dentures; and
- treating periodontal diseases with medicaments.
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Conducts preventive dentistry by:
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10
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- cleaning teeth and applying protective solutions;
- explaining oral hygiene practices to patients; and
- giving demonstrations end talks on dental health to
school children.
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Supervises the work of one dental assistant by:
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1C
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training the dental assistant in procedures for preparing
dental amalgam, mixing cements, and sterilizing instruments and equipment;
- checking that the dental assistant maintains the dental
instruments and equipment in a serviceable state; and
- participating with the Area Dental Officer in the
preparation of the performance appraisal report on the dental assistant.
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Performs related duties such as scheduling field visits and
clinics; completing patient record cards and daily and monthly dental reports; compiling
statistics; requisitioning supplies and equipment; and suggesting the purchase of new
dental supplies arid equipment to the Area Dental Officer.
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20
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Statement of
Distinguishing Features
The work requires providing dental diagnostic
and treatment services as a general dental practitioner to the
client population of the Inuvik Zone. Patients are primarily
Native children in settlements. The work also requires delivering
talks to groups of people in the population served on means for
improving their dental health.
Assignments are of a recurring nature and require applying
established methods and procedures of general dental practice.
Assignments also require planning dental treatment based on
established guidelines and priorities, diagnosing dental
conditions, and assessing the general health condition of
patients. The work requires providing adequate treatment, using
portable equipment. In making diagnoses and planning and
conducting treatment, advice from physicians and other dentists
may not be available. Guidance on planning itineraries is
available from the supervisor. Objectives to be achieved by the
incumbent are stated in general terms. Work priorities are
usually well defined by precedents and through discussions with
the supervisor.
The work requires a thorough knowledge of the theory and
practice of dentistry.
The incumbent is responsible for planning, organizing and
carrying out all phases of the duties described and planning the
work of a dental assistant. Work itineraries are discussed with
the supervisor prior to implementation. The work is not usually
subject to review.
The incumbent is responsible for supervising and training one
dental assistant; prescribing prostheses; controlling the use of
equipment and supplies; requisitioning supplies; recommending the
purchase of new dental equipment and supplies; and scheduling and
arranging field trips and clinics.
BENCH-MARK POSITION DESCRIPTION
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Bench-mark Position Number: 3
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Level: 2
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Descriptive Title: Zone Dental Officer, Inuvik Zone
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Summa
Reporting to the Zone Director, Inuvik Zone, Medical Services
Branch, Health and Welfare Canada, plans and administers the
dental treatment and dental health education activities in the
zone.- diagnoses and treats the dental conditions of children and
adults; implements a dental health education program; supervises
one dental officer, two dental technicians and one dental
hygienist; and performs related duties.
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Duties
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96 of Time
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Plans the dental treatment and dental health education
activities in the zone by:
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701
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- consulting and corresponding with public health
officials, teachers and medical doctors to survey the population's state of dental health;
- analyzing the survey findings to determine
priorities;
- conferring with leaders of native communities to explain
the benefits of dental treatment and dental health education; and cc-operating with school authorities, teachers and other
community leaders to arrange for the location of portable dental clinics, the use
of utilities and the scheduling of visits and patient appointments.
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Administers the dental treatment and dental health education
program in the tone by:
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15
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- requisitioning dental supplies for clinics, nursing
stations and other health facilities throughout the zone;
- estimating travel, equipment and operation costs for the
zone dental program and authorizing expenditures; recommending changes in the zone dental program; and
- preparing statistical reports and patient treatment
reports.
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Diagnoses and treats dental conditions of patients by:
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50
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identifying dental conditions, using dental instruments and
X-ray equipment, and charting these conditions;
- formulating treatment plans;
- administering anesthetics, removing carious material,
restoring prepared cavities and extracting teeth;
- operating on impacted teeth, using the techniques of oral
surgery;
- constructing, fitting, adjusting and repairing artificial
dentures;
- treating periodontal diseases with medicaments; and
- clearing teeth and applying protective solutions.
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Implements a dental health education program r the zone
by:
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- lecturing and giving demonstrations to groups of school
children and others on dental hygiene and good dietary practices; and
- instructing public health nurses and community health
aides in dental hygiene and emergency dental treatment.
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% of Time
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Supervises the work of one dental officer, two dental
technicians and one dental hygienist by:
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5
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- planning and scheduling the work of the staff;
- training staff members in the application of departmental
regulations and instructions;
- training the dental technicians and dental hygienist in
Para dental techniques; and
- evaluating the work performance of staff members and
writing appraisal reports.
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Performs related duties such as assessing the value of dental
services provided to non-indigent patients and writing invoices for these patients;
recommending the purchase of new dental equipment for the health facilities throughout
the zone; and serving on selection boards for dental staff.
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5
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Statement ofDistinguishing
Features
The work requires planning and administering
the active and preventive dental treatment and dental health
education activities directed primarily towards the Native
population in the Inuvik Zone, and providing full dental
diagnostic and treatment services as a general dental
practitioner to the population. The work also requires lecturing
to public health nurses and other health workers on emergency
dental treatment and to groups and individuals on dental health.
The zone dental program is carried out by the incumbent and a
staff of one dental officer, two dental technicians and one
dental hygienist.
Assignments are of a recurring nature and
require applying departmental instructions and regulations and
established methods and procedures of general dental practice.
Assignments also require determining treatment priorities and
providing adequate dental treatment services within the
limitations posed by the use of portable equipment. Guidance is
available from the Zone Director and the Regional Dental Officer
who is located in Yellowknife. As there are no private dentists
practicing in Inuvik Zone, immediate professional consultation is
restricted to that with the junior dental officer. Objectives to
be achieved by the incumbent are stated in general terms,
The work requires a thorough knowledge of the
theory and practice of dentistry, a comprehensive knowledge of
the intent and application of the department's dental program,
and a knowledge of the dental health condition of the population
served in the zone.
The incumbent is required to evaluate the zone
population's state of dental health, to determine priorities for
the dental treatment and dental health education service provided
in the zone, to schedule own tours and for one other dental
officer within the guidelines furnished by the Regional Dental
Officer and to write monthly reports on the zone's dental
activities.
The work requires supervising and training a
staff of one dental officer, two dental technicians and one
dental hygienist; serving on selection boards; writing staff
appraisal reports; and instructing nurses and other health
workers. The incumbent is also responsible for estimating costs
for the zone dental program; authorizing expenditures;
requisitioning and controlling supplies and equipment; and
recommending the purchase of new equipment.
BENCH-MARK POSITION DESCRIPTION
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Bench-mark Position Number: 4
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Level: 3
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Descriptive Title: Regional Dental Advisor
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Summary
Reporting to the Regional Medical Officer,
develops regional policies and practices in the dental discipline
for the Quebec Region, and provides functional guidance to the
Chief of Dental Services in Quebec District offices and
Ste-Anne's Hospital; provides advice to the Regional Director
General, the Regional Medical Advisor, the Regional Manager
Benefit Administration and dentists on the interpretation of the
Veterans Treatment Regulations as it relates to complex cases of
entitlement in the dental and related fields; and,
Reporting to the District Director, directs the operations of
the Montreal District Dental Services; diagnoses and treats
dental condition of patients; supervises a staff of dentists,
dental assistants, dental technicians and clerks and is a member
of the District Director's Management Team.
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Duties
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% of Time
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Interprets and develops policies and practices for application
within the region on the operation and administration of the In-House and Dentist of
Choice (DOC) Programs; maintains liaison with officials of the Quebec Dental
Association, with universities, Provincial RCMP officials, and the Departmental Dental Advisor
on plans and trends in the provision of dental care throughout the province, as it may
affect dental care to the veterans, the RCMP and other eligible recipients of
departmental services; issues regional guidelines and instructions as they pertain to the operation
and administration of the Dentist of Choice Program; reviews and approves dental
treatment plans submitted by DOC dentists in the Quebec, Sherbrooke and Gatineau Districts;
advises on the selection, training and qualifications for employment of dentists, dental
assistants, and dental technicians in departmental clinics in the region; and
provides advice on the standards of equipment and supplies for departmental clinics in the
region to ensure compliance with departmental policy and consistency with departmental
plans and budgets.
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30
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Reviews and certifies complex or controversial dental
treatment plans and cases considered to be equivalent to a hand or arm amputation
referred by the Chiefs of Dental Services; reviews and approves complex matters in the
entitlement of dental accounts as referred by the Regional Manager Benefits Administration; and
reviews and approves, where appropriate, cases referred by Chiefs of Dental Services
involving the replacement of prosthesis considered to be lost through negligence.
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10
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Plans and directs the objectives, budget, and overall
operations of the clinic and dental laboratory; advises the District Director and District Senior
Treatment Medical Officer on professional matters relating to the dental discipline and
dental treatment of clients; ensures efficiency and effectiveness of clinic and
dental laboratory operations in Montreal, and the operation of the Dentist of Choice
Programs in the Montreal, Quebec, Sherbrooke and Catineau Districts; and reviews and approves
Dental Treatment Plans submitted by DOC dentists in the Montreal District, and
maintains close liaison with DOC dentists in the district in advising on and advocating the
rights of the veterans.
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20
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% of Time
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Diagnoses and treats dental conditions of patients.
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25
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Supervises a staff of dentists, dental assistants, dental
technicians and clerks engaged in providing dental treatment and related office services.
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10
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Is a member of the District Director's Management Team.
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5
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Statement of Distinguishing Features
The work requires implementing and controlling an active and
preventive dental treatment program for veterans, CUSO students,
CIDA students and RCMP officers in the Quebec Region which has
four district offices. The actual services are provided by four
Dental Officers at the DE-01 and DE-02 levels, three Dental
Technicians, three Dental Assistants, one Dental Clerk and two
receptionists.
Assignments are of a recurring nature and require applying and
interpreting departmental and program instructions and
regulations. Assignments also require developing and controlling
an annual budget. Objectives to be achieved by the incumbent are
stated in general terms and guidance is available from the
Departmental Dental Services Advisor.
As Regional Dental Advisor, the incumbent
develops regional policies and practices in the dental
discipline. The incumbent also provides advice to the Regional
Director, Regional Medical Officer, Regional Manager Benefit
Administration, District Chief of Service Dentistry concerning
the interpretation of Treatment regulations as it relates to
complex cases of entitlement in the dental and related
fields.
As Regional Dental Advisor and District Dental
Officer, the position requires a thorough knowledge of the theory
and practice of dentistry, a comprehensive knowledge of the
intent and application of departmental instructions on the
eligibility of patients for dental treatment and the type and
extent of treatment to be provided.
The incumbent ensures the efficiency and
effectiveness of the clinic operations and of the Dentist of
Choice program in his region. The incumbent is also required to
analyze and evaluate the quality of dental treatment services
provided in the Region. The incumbent is responsible for
supervising and training a staff, serving on selection boards and
writing staff appraisal reports. The incumbent authorizes
treatment to be provided to patients by private dental
practitioners and, through the Manager Benefits Administration,
the payment of accounts.
The incumbent is also required to review patient treatment
reports submitted by the dental staff and private practitioners
and to submit weekly, monthly and annual financial and treatment
reports to District Director and Departmental Dental Services
Advisor.
BENCH-MARK POSITION DESCRIPTION
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Bench-mark Position Number: 5
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Level: 3
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Descriptive Title: Regional Dental Officer
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Summary
Reporting to the Assistant Regional Director,
Medical Services Branch, Health and Welfare Canada, plans,
organizes and administers the dental treatment services and
dental health education activities in a region; and performs
related duties.
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Duties
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% of Time
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Plans and organizes the active and preventive dental treatment
services and t1.e dental public health education activities directed towards the Native
population under federal responsibility located in a region, by formulating objectives
and guidelines for field tours to be made by staff dentists, private practitioners and
dental therapists, by recommending priorities and the provision and allocation of
staff and funds.
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30
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Administers the provision of dental care services in a region
by a staff of field dentists, dental hygienists, dental therapists and dental
assistants and a large number of private dental practitioners, by evaluating the
effectiveness of services, authorizing the payment of accounts, and coordinating the provision of
services with officers of other federal and provincial departments and Native
organizations.
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45
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Performs related duties such as obtaining the services of
private dental practitioners; serving on selection boards; participating in evaluating the
work performance of field dentists; and writing a variety of reports on the region's
dental treatment and dental public health education activities.
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25
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Statement of Distinguishing
Features
The work requires planning, organizing and
controlling the active and preventive dental treatment and dental
health education services directed towards the Native population
under federal responsibility, primarily school-age children, in
the region. The dental program of the region is carried out by
field dentists, dental hygienists, dental assistants, dental
therapists and a large number of dental practitioners retained at
periodic intervals on a fee-for-service basis or under contracts
negotiated by the Regional Dental officer.
Assignments require establishing procedures for
processing applications and accounts for dental treatment, and
developing and interpreting guidelines setting forth the
objectives and standards of dental care in the region.
Formulating objectives, priorities and plans for dental treatment
services and administering these services require identifying and
evaluating a number of variables including the size and
geographic distribution and dental health characteristics of the
population to be served; the availability of staff and services
of private dental practitioners; the willingness and capacity of
Native communities to assume part of the cost of dental
treatment; and the co-operation of provincial, territorial and
Armed Forces dental personnel, and Indian and Northern Affairs
Canada. Assignments also require evaluating information using
epidemiological study methods and estimating and forecasting
required staff, monies and facilities. Objectives to be achieved
by the incumbent are stated in general terms. Guidance is
available from the immediate supervisor.
The work requires a thorough knowledge of the theory and
practice of dentistry and a good knowledge of the intent and
application of departmental regulations on financial and
personnel matters. It also requires knowledge of the dental
health condition of the population served in the region.
The incumbent is required to evaluate the incidence of dental
diseases among Natives Under federal responsibility to determine
treatment levels, to formulate guidelines on the frequency and
duration of tours by field dentists and private practitioners,
and to determine priorities for the dental treatment and dental
health education services provided. The incumbent is also
required to approve proposed treatment plans of private
practitioners, to evaluate the quality of work performed by field
dentists and private practitioners, to select dental health
literature and develop teaching aids suitable for use by field
dentists and public health nurses, and to write reports on the
dental care program in the region.
The incumbent is responsible for suggesting changes in the
allocation of field dental and Para dental staff; establishing
guidelines on the use of staff; interviewing candidates; checking
references; serving on selection boards; and recommending
appointments of field dentists. The incumbent is responsible for
reviewing estimates of required monies submitted by field
dentists; forecasting monies required for the dental program in
the region; approving payment. of accounts submitted by private
practitioners; adjusting fees and contract terms with private
practitioners and terms of cost-sharing agreements with Native
communities; and meeting with officials of provincial dental
associations to encourage acceptance of branch fee schedules. The
incumbent contacts private practitioners to obtain their
co-operation in providing dental care to patients; consults with
officers of Indian and Northern Affairs Canada to develop
procedures for the processing of applications and accounts
related to the provision of dental health services; and consults
with officials of provincial health departments to co-ordinate
dental care services in Native communities lacking a resident
dentist. In addition, the incumbent is required to co-ordinate
the work of field dentists and private dental practitioners.
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