Home > Listening to Canadians > Winter 2002
Published by Communication Canada on March 26, 2002
For more information, please call us at (613) 943-5130.
Catalogue Number: PF4-7/2002-1
ISBN: 0-662-66460-4
Introduction
Executive Summary
Top-of-Mind Issues: Trends
Top-of-Mind Issues: Canada-U.S. Comparison
What Government Should Focus On Versus What Government Will Focus On
Economic Optimism
Economic Optimism: Canada and the U.S.
How Canadians Assess the State of the Economy
The Performance Rating
Key Factors in Giving the Government a Good or Poor Rating
19 Priority Issues: Prompted
Performance Rating on 19 Priority Issues
Perceptual Mapping of Priorities and Performance
The Major Issues: Government of Canada and Provincial Governments
The Government of Canada and the Provincial Governments
The Impact of Good Service to the Public on Overall Performance Rating
Perceptions of Overall Service and Overall Performance
Attributes of Government of Canada Service
Recall of Government of Canada Advertising and Perceptions of Service
Attributes of Service and Overall Perceptions of Service
Conclusions
The Survey (Wave XI)
