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Successful Communication
Tool Kit -
Literacy and You
Communication Canada
May 2003
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6.0 Evaluation Tools
Concerns expressed by people with low literacy skills, about available
information, signify the challenges of successful communications. Information
must be accessible, clear and credible from the recipient's perspective
in order to ensure successful communication. (Section
1: Successful Communication).
This section reviews various tools for evaluating the accessibility and
clarity of information. It presents several tips based on public opinion
research conducted with people of low literacy levels. The use of these
tools and tips may require the involvement of experts (Section
7: Contacts).
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