Learning Event
Spring 2005
Schedule
- INTRODUCTION
- SESSION 1 - Standard template for work descriptions
- SESSION 2 - Organizing a work description
- SESSION 3 - Describing the work
- Session 3-1 - Work descriptions and those who use them
- Session 3-2 - Writing techniques
- Session 3-3 - Writing the various parts of a work description
- SESSION 4 - Main changes in work description writing
Writing work descriptions
General learning objective
The participants will develop their skills in writing work descriptions consistent with the Guidelines on Work Description
Writing.
SESSION 1 - Standard Template for Work Descriptions
Specific Learning Objective
To describe a standard template for work descriptions consistent with the Guidelines on Work Descriptions Writing
SESSION 1 - Standard Template for Work Descriptions
- Foundations of the template
- Procedure
- Template
- Template outline
- Description of the parts of the template
Template
- Identifying Information
- Client-Service Results
- Key Activities
- Criteria
- Skill
- Effort
- Responsibility
- Working Conditions
Additional Information
SESSION 1 - Standard Template for Work Descriptions
Skill Criterion
- intellectual and physical qualifications acquired by experience, training, education or natural ability. The methods by which employees acquire those qualifications shall not be considered in assessing the skill of different
employees.
SESSION 1 - Standard Template for Work Descriptions
“Skill” criterion
Component A: Physical Skill
Examples of factors: sensory skill, physical skill
Component B: Intellectual Skill
Examples of factors: job knowledge, product knowledge, contextual knowledge, communication, interpersonal skill and analytical skill
SESSION 1 - Standard Template for Work Descriptions
Effort Criterion
-intellectual and physical effort required in the performance of work
SESSION 1 - Standard Template for Work Descriptions
“Effort” criterion
Component A: Intellectual Effort
Examples of factors: concentration, versatility, creativity with constraints
Component B: Physical Effort
Examples of factors: Physical effort, physical movements, working position
SESSION 1 - Standard Template for Work Descriptions
Responsibility Criterion
– the extent of the employee’s responsibility for technical, financial and human resources
SESSION 1 - Standard Template for Work Descriptions
“Responsibility” criterion
Component A: Technical Resources
Examples of factors: responsibility for products, responsibility for quality
Component B: Financial Resources
Examples of factors: financial impact of resources controlled ,confidentiality
SESSION 1 - Standard Template for Work Descriptions
“Responsibility” criterion
Component C: Human Resources
Examples of factors: responsibility for interacting with people, responsibility for others
Component D: Other responsibilities
Examples of factors: independence of action, responsibility for coordinating work
SESSION 1 - Standard Template for Work Descriptions
Working Conditions Criterion
– the physical and psychological work environments, including noise, temperature, isolation, physical danger, health hazards and stress. The requirement to work overtime or to work shifts is not to be considered in assessing working conditions where a wage, in excess of the basic wage, is paid for that overtime or shift
work.
SESSION 1 - Standard Template for Work Descriptions
“Working Conditions” criterion
Component A: Physical Environment
Examples of factors: hazards, disagreeable elements, physical environment
Component B: Psychological Environment
Examples of factors: psychological conditions, work scheduling and travel, effects on lifestyle, stress from
interpersonal contacts
SESSION 2 - Organizing the Work Description
Specific Learning Objective
- Establish the logical thread connecting the client-service results, the key activities, the content of each criterion, the elements and the evaluation method prescribed by the classification standard that will be used to evaluate the work description produced
SESSION 2 - Organizing the Work Description
- Logical thread connecting the client-service results, the key activities and the four criteria
SESSION 2 - Organizing the Work Description
| Client-service results |
| Key activities |
| Skill |
Effort |
Responsability |
Working Conditions |
SESSION 2 - Organizing the Work Description
Additional Information
- Forms part of the template
- Add the information that cannot be covered under any of the 4 criteria and that is required by the standard for classification
purposes.
SESSION 2 - Organizing a Work Description
- Logical thread connecting a criterion, its components and the factors used to measure those components
SESSION 2 - Organizing a Work Description
“Skill” criterion
Component A: Physical Skill
Examples of factors: sensory skill, physical skill
Component B: Intellectual Skill
Examples of factors: job knowledge, product knowledge, contextual knowledge, communication, interpersonal skilland analytical skill
SESSION 3 - Describing the Work
Specific Learning Objective
- Prepare short, consistent, gender-neutral and easy-to-understand work descriptions, applying the standard template and logical thread referred to earlier
SESSION 3 - Describing the Work
Session 3-1: Who uses the information contained in work descriptions?
- Employees and their managers, negotiators and grievance committees
- Staffing officers
- Evaluators and classification committees
- Insurance companies
SESSION 3 - Describing the Work
Session 3-2: Writing techniques
- Use of a clear, simple and concise style
- Main techniques of this style
- How to apply the techniques
SESSION 3 - Describing the Work
Session 3-3: Writing a work description
- Writing a work description, step by step, using the information in two interview summaries
- Describing the client-service results
- Describing the key activities
- Describing the work in relation to the four criteria identified in the Canadian Human Rights Act
SESSION 4 - Changes in Work Description Writing
- Guidelines on Work Description Writing
- Work description format
- Preparing to write a work description
Additional information
http://publiservice.hrma-agrh.gc.ca/Classification/index_e.asp
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