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In the tourism industry, most training takes place on the job. Having workplace trainers who know how to train effectively can have a huge impact on your customer service, sales and productivity, and employee retention. |
Tourism businesses often don't have the time or resources to send employees away for days of formal training. Competent workplace trainers are important to your business because training happens on the job. |
Train the Workplace Trainer is a workshop series for trainers and coaches. By the end of the program, your trainers will understand:- How adults learn.
- How to plan for training.
- The six steps of skill training and how to use them.
- How to effectively deliver training in one-on-one and group situations.
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For information or to book, please contact STEC:
Toll free: 1-800-331-1529 or
In Saskatoon: 933-5900 |
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