We promote Safety and Security, Environmental Protection and Economic Efficiency in the Canadian public interest within the mandate set by Parliament in the regulation of pipelines, energy development and trade.

Values

At the NEB, we are committed to realizing our Vision by:

Building our relationships on trust, honesty and mutual respect
Cooperating with each other in the greater interest of the organization
Being responsible and accountable for our actions
Recognizing and encouraging the efforts, achievements and ideas of others
Promoting learning, innovation and creativity
Being open to change that enables personal and organizational growth
Taking actions and decisions that are fair, objective and respected

Strategies

Continue the development of goal-oriented regulation
Promote understanding of energy markets
Enable effective public participation in Board matters
Promote awareness and understanding of NEB mandate
Promote cooperation and partnerships
Promote the use of performance measures, risk-based approaches and quality management systems

Goals	Measures
NEB-regulated facilities and activities are safe and secure, and are perceived to be so	Number of fatalities per year Number of pipeline ruptures and incidents per year Public perception of pipeline safety Number and significance of security infractions
NEB-regulated facilities are built and operated in a manner that protects the environment and respects the rights of those affected	Percent of environmental conditions that achieve their desired end results (DER) Number of major releases into the environment per year
Canadians derive the benefits of economic efficiency	Evidence that Canadian energy and transportation markets are working well Evidence that advice and information products benefit Canadians
The NEB fulfills its mandate with the benefit of effective public engagement	Stakeholders are involved effectively in the Board's public processes Number of successful appeals based on inadequate public consultation
The NEB fulfills its mandate with the benefit of effective leadership and quality management of affected processes	Evidence that the Board's processes are efficient and effective Employee satisfaction Per-capita cost of regulation

Objectives

Goals 1 and 2

NEB regulations are goal-oriented
The NEB, as an expert safety, integrity and environmental organization, tracks and regularly reports on results and best practices
Integrated, risk-based compliance tools and resources are in place

Goal 3

Canadians are informed about the outlook for energy supplies and markets, and understand the issues associated with choices
Pipeline tolls and tariffs are established on a timely basis
Policy makers are advised of regulatory and related energy issues that need to be addressed
Regulatory approaches exist to deal with key infrastructure life cycle issues

Goal 4

Enhance stakeholder confidence in Board processes and outcomes by providing improved information and more flexible opportunities for engagement
Increase multi-stakeholder dialogue and contributions on key issues to improve outcomes

Goal 5

Demonstrate a results-based culture of excellence
Ensure the NEB has the capacity to fulfill its mandate
Engage other agencies to rationalize processes and more effectively use resources to achieve collective mandates
A fully operational quality management system is implemented

For additional information, see Frequently Asked Questions (FAQ). [HTML]

Strategic Plan 2005-2008

Vision

Purpose