Information on Internet consumer issues (on-line shopping, dealing with spam, and finding an Internet Service Provider), and electronic commerce can be found here.
As part of the Canadian strategy to promote safe, wise and responsible Internet use, the Illegal and Offensive Content on the Internet website provides information on what the Government of Canada and various organizations are doing to educate Canadians on the issue. The website includes information on the Government of Canada's approach, effective self-regulation, a glossary of terms, and the Media Awareness Network's on-line rules for children.
Internet Safety provides links to resources, guides and organizations that can provide you with information about hacking and identity theft, Internet security for kids, spamming, on-line transactions, protection from viruses and international initiatives to encourage Internet safety.
Not sure where to find information on Internet Service Providers (ISP)? Ebiz.enable's website offers information on how to choose an ISP including the questions you should ask when looking for an ISP. Ebiz.enable also provides comprehensive lists of Internet Service Providers for regions across Canada.
E-mail Marketing: Consumer Choices and Business Opportunities
E-mail Marketing: Consumer Choices and Business Opportunities is a discussion paper that examines measures being taken to control spam in order to identify areas where industry stakeholders and consumers can find a common interest in achieving effective solutions.
Royal Canadian Mounted Police (RCMP) — Spam E-mail
The RCMP provides guidelines on how to reduce the amount of spam e-mail you receive. There are tips and advice for those wanting to join in the fight against spam and links to other organizations for further information on protecting yourself against spam.
Spam
Although the Internet offers exciting new opportunities for reaching the world, its technology also provides the means to easily gather e-mail addresses and to distribute information. Bulk unsolicited electronic mail (spam) is discussed in this information document, which explains the Government of Canada's approach to dealing with spam.
Spam refers to unsolicited email, mostly commercial, advertising a product or service that is mass-mailed to thousands of email addresses at a time. It is a major problem that takes up valuable time and increases costs for consumers, business and governments. Read the three tips that can help you protect yourself and fight spam. Learn how you can participate in the Stop Spam Here campaign, and check what Industry Canada's Spam Task Force is doing.
Internet Issues
Internet Issues provides information, reports and resources concerning domain name systems (DNS), filtering technologies, Internet service providers, regulatory issues and other hot topics related to the Internet.
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The Canadian Code of Practice for Consumer Protection in Electronic Commerce establishes benchmarks for good business practice for merchants conducting online commercial activities with consumers. The Code's eight principles deal with topics such as online privacy, security of payment and personal information, unsolicited email, and communications with children.
The Digital Economy in Canada site is the virtual focal point for information on Canada's Electronic Commerce Strategy, outlining the various initiatives which are helping make Canada a world leader in the adoption and use of electronic commerce. The website contains answers to common questions about electronic commerce, electronic commerce policy, research and statistics, international activities, as well as other resources and links.
Ebiz.enable is Canada's e-business portal designed to guide commercial organizations through the issues and options encountered in implementing e-business strategies. Users will find tools to diagnose whether their company is ready for e-business, and information on where to start, what e-business can do, implementing e-business, assessing your business, what others are doing, and where to learn more.
The e-Business Service Centre is a division of the Canada/Manitoba Business Service Centre. This website provides leading-edge resources and services to help the business community remain competitive in the rapidly changing economy. Visitors to the site can take the e-business readiness quiz, or check out the counselling services, seminar series, information products or e-Supplier Database.
Student Connections, an Industry Canada initiative, provides Canadian business with practical, hands-on e-commerce and Internet training sessions. Student Connections offers E-Commerce First Step, a suite of services aimed at providing small and medium-sized enterprises (SMEs) with valuable e-commerce assistance. From planning, promoting and updating a website to incorporating electronic payment processes into on-line activities, Canadian SMEs will learn the elements of a successful and marketable e-presence. Student Connections services are delivered by college and university students who are highly trained and certified to become Student Business Advisors.
On this website, you will find information about Canadian service industries and what they are doing in e-commerce. The site includes studies and issue papers, company profiles, e-business case studies, e-commerce statistics and sources, and service industry profiles. Be sure to try the E-Commerce Quiz.
This online tool is designed to help small and medium-sized enterprises (SMEs) understand e-security and privacy risks, as well as what they can do to manage them. SMEs at any of the five different stages of e-business development — pre-Internet, online, website, e-commerce and fully enabled — can determine what they should be doing in terms of security and privacy.
As of January 1, 2004, all Canadian businesses are required to comply with the privacy principles set out by the Personal Information Protection and Electronic Documents Act (PIPEDA). PIPEDA is a law that protects personal information in the hands of private sector organizations and provides guidelines for the collection, use and disclosure of that information in the course of commercial activity. As a result, Canadian organizations need to develop and implement privacy policies. This website aims to assist businesses in complying with privacy principles by providing information about PIPEDA and why it is important, as well as how to comply with the 10 privacy principles.
This site is to help small- and medium-sized Canadian retailers determine what role the Internet could play in their operations, how to set up an Internet presence, and how to use the Internet to enhance their competitiveness.
SourceCAN is a business portal providing access to business opportunities and tools to facilitate business on the Web. Registration is free and allows users to post and view business opportunities and find business partners. Other on-line resources include Virtual Trade Shows, business services, business and financial news and access further Internet-based business resources.
E-business links to all of the sites in the Spectrum, Information Technologies and Telecommunications (SITT) sector that are relevant to electronic commerce. This includes discussion forums, policy development initiatives and technology suppliers. Each site is described briefly and includes contact information.
The Using Electronic Commerce page on Strategis contains links for information on e-commerce in Canada, including departmental products, services, and consumer protection guides.
Additional Resources
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