General Information

Canadian Consumer Information Gateway

The Canadian Consumer Information Gateway is an online portal that gives fast and easy access to reliable information developed in the public interest.

Information is gathered from partners, departments and agencies of federal, provincial and territorial governments, and selected non-governmental organizations, ensuring the consumer is accessing information that is both accurate and relevant.

The Gateway is designed for easy navigation with a powerful search engine capable of quickly finding consumer information.

The Gateway also provides e-mail addresses and phone numbers to instantly connect the consumer with the right representative from the right organization for further information. It is fast becoming the first place consumers look to find trusted, reliable information.

Canadians can access the Gateway on the Internet from home, public libraries, community access points, or from federal, provincial or territorial service outlets.

Consumer Challenges and Solutions

Like many consumers, you may be faced with ever increasingly complex issues in your day to day life.

Multiple jurisdictions and the sharing of complaint handling responsibility between organizations add to the difficulty in finding solutions to common challenges.

The "Consumer Challenges and Solutions" tool, on the Canadian Consumer Information Gateway provides detailed answers to complex questions, such as:

• How do I verify if a company is legitimate?
• How do I import a car into Canada from the United States?
• How do I get my personal credit rating?
• How do I reduce telemarketing calls to my home?

The Consumer Challenges and Solutions tool may be able to provide you with the information you need in order to deal with your specific consumer issue.