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Canadian Consumer Handbook - Directory of Organizations: Housing

Directory of Organizations

The Home

Canada Mortgage and Housing Corporation

Canada Mortgage and Housing Corporation (CMHC), the government of Canada's national housing agency, is committed to providing Canadians with quality, choice and affordability in housing. CMHC offers consumers mortgage loan insurance, support for social housing, leading-edge research to improve the quality and affordability of housing and information to help with housing decisions.

National Office

Aviation Parkway
700 Montreal Road
Ottawa ON K1A 0P7
Tel.: (613) 748-2000
TTY: (613) 748-2447
Fax: (613) 748-2098
E-mail: chic@cmhc-schl.gc.ca
Web site: www.cmhc-schl.gc.ca

Atlantic Business Centre

Halifax Shopping Centre
Suite 300, Tower 1
7001 Mumford Road
Halifax, NS B3L 4L9
Tel.: (902) 426-3530
Fax: (902) 426-9991

Quebec Business Centre

1st Floor, 1100 René-Lévesque Boulevard West
Montreal QC H3B 5J7
Tel.: (514) 283-2222
Fax: (514) 283-0860

Ontario Business Centre

Suite 500, 100 Sheppard Avenue East
Toronto, ON, M2N 6Z1
Tel.: ( 416) 221-2642
TTY: 1-800-309-3388
Fax: (416) 218-3310

Prairies, Nunavut and Northwest Territories Business Centre

Suite 200, 1000 - 7th Avenue SW
Calgary AB T2P 5L5
Tel.: (403) 515-3000
TTY: 1-888-841-4975
Fax: (403) 515-2930

British Columbia and Yukon Business Centre

Suite 200, 1111 West Georgia Street
Vancouver BC V6E 4S4
Tel.: (604) 731-5733
TTY: 1-888-841-4975
Fax: (604) 737-4139

New Home Warranty Program

New homebuyers may be interested in taking advantage of a new home warranty program. These programs are available in most provinces. For a fee, owners may purchase a limited warranty for their home. As well, homes built under these programs are built in accordance with the National Building Code of Canada. Potential homebuyers may be interested in seeking the assistance of a professional, including a home inspector or a real estate agent. Renters and those in need of housing assistance should contact their provincial office responsible for housing.

Atlantic Home Warranty Program

15 Oland Crescent
Halifax NS B3S 1C6
Tel.: (902) 450-9000
Toll free: 1-800-320-9880 (Atlantic Canada only)
Fax: (902) 450-5454
E-mail: info@ahwp.org
Web site: www.ahwp.org

Guarantee Plan for New Residential Buildings

La Régie du bâtiment du Quebec
3rd Floor, 545 Crémazie Boulevard East
Montreal QC H2M 2V2
Tel. (514) 873-0976
Toll Free: 1-800-361-0761
Fax: (514) 873-7667
Email: licences@rbg.gouv.qc.ca
Web site: www.rbq.gouv.qc.ca/dirEnglish/guaranteePlan/index-an.asp

Ontario

Tarion Warranty Corporation
12th Floor, 5160 Yonge Street
Toronto ON M2N 6L9
Tel.: (416) 229-9200
Toll free: 1-877-982-7466
Fax: (416) 229-3800
Toll free: 1-877-664-9710
E-mail: info@tarion.com
Web site: www.tarion.com

New Home Warranty Program of Manitoba Inc.

Suite 200, 675 Pembina Hwy
Winnipeg, MB R3M 2L6
Tel.: (204) 453-1155
Fax: (204) 287-8561
E-mail: mbnhwp@mbnhwp.com
Web site: www.mbnhwp.com

New Home Warranty Program of Saskatchewan

Suite 4, 3012 Louise Street East
Saskatoon SK S7L 3L8
Tel.: (306) 373-7833
Fax: (306) 373-7977
E-mail: snhwp@sasktel.net
Web site: www.nhwp.org

The Alberta New Home Warranty Program

Suite 201, 208 - 57th Avenue SW
Calgary AB T2H 2K8
Tel.: (403) 253-3636
Toll free: 1-800-352-8240
Fax: (403) 253-5062
Suite 204, 10464 Mayfield Road NW
Edmonton AB T5P 4P4
Tel.: (780) 484-0572
Toll free: 1-800-352-8240
Fax: (780) 486-7896
Web site: www.anhwp.com

National Home Warranty Programs

National Office
Suite 3000, 10303 Jasper Avenue
Edmonton AB T5J 3N6
Tel.: (780) 425-2981
Toll Free: 1-800-472-9784
Fax: (780) 426-2723
Web site: www.nationalhomewarranty.com

Suite 1210, 10201 Southport Road SW
Calgary, AB T2W 4X9
Tel.: (403) 278-5665
Toll Free: 1-888-776-7707
Fax: (403) 278-5551

Suite 1200, 543 Granville Street
Vancouver BC V6C 1X8
Tel.: (604) 608-6678
Toll Free: 1-888-243-8807
Fax: (604) 408-1001

Suite 200, 5 Donald Street
Winnipeg, MB R3L 2T4
Tel.: (204) 284-0293
Toll free: 1-800-472-9784
Fax: (204) 889-9864

Professional Groups

Canadian Association of Home and Property Inspectors

The national association provides information for those interested in seeking a home inspector. Provincial associations provide general pointers and a checklist of questions to ask during a short inspection of a house.

National Headquarters
64 Reddick Road
PO Box 507
Brighton ON K0K 1H0
Tel.: (613) 475-5699
Toll free: 1-888-748-2244
Fax: 613) 475-1595
E-mail: info@cahi.ca
Web site: www.cahi.ca

Atlantic provinces
Toll Free: 1-888-748-2244
Web site: www.cahpi-atl.com

Quebec
Tel.: (514) 234-2104
Fax: (514) 694-5895
E-mail: info@aibq.qc.ca
Web site: www.aibq.qc.ca

Ontario
Tel.: (416) 256-0960
Toll free: 1-888-744-6244
E-mail: oahi@oahi.com
Web site: www.oahi.com

Saskatchewan
Tel.: 1-866-546-7888
E-mail: j.sabo@sasktel.net
Web site: www.cahpi-sk.com

Alberta
Tel.: (403) 248-6893
Toll free: 1-800-351-9993
Fax: (403) 204-0898
E-mail: info@cahpi-alberta.com
Web site: www.cahpi-alberta.com

British Columbia
Tel.: (250) 491-3979
Toll free: 1-800-610-5665
Email: registrar@cahpi.bc.ca
Web site: www.cahpi.bc.ca

Canadian Real Estate Association

The Association provides an outline of real estate professionals' ethical obligations to clients and customers. It also gives an overview of the typical steps involved in buying a house through a real estate agent.

Canada Building
Suite 1600, 344 Slater Street
Ottawa ON K1R 7Y3
Tel.: (613) 237-7111
Fax: (613) 234-2567
E-mail: info@crea.ca
Web site: www.crea.ca

Newfoundland and Labrador
Superintendent of Real Estate Trading Act
Confederation Building, West Block
PO Box 8700
St. John's NL A1B 4J6
Tel.: (709) 729-2660
Fax: (709) 729-3205

Nova Scotia Real Estate Commission (NSERC)

The NSREC, created under a provincial statute, is an independent, non-government agency, responsible for the regulation of the real estate industry. The Commission investigates complaints against industry members and decides whether there has been conduct which deserves sanction.

7 Scarfe Court
Dartmouth NS B3B 1W4
Tel.: (902) 468-3511
Toll free: 1-800-390-1015
Fax: (902) 468-1016
E-mail: info@nsrec.ns.ca
Web site: www.nsrec.ns.ca

L'Association des courtiers et agents immobiliers du Québec (ACAIQ)

The ACAIQ is responsible for overseeing real estate brokerage in Québec. Its mission is to protect the public by supervising the professional activities of all real estate brokers and agents practicing in Québec, in accordance with the Real Estate Brokerage Act.

Suite 300, 6300, rue Auteuil
Brossard QC J4Z 3P2
Tel.: (450) 676-4800
Toll free: 1 800 440-5110
Fax: (450) 676-7801
E-mail: info@acaiq.com
Web site: www.acaiq.com

The Real Estate Council of Ontario (RECO)

The Council administers the Real Estate and Business Brokers Act (REBBA) on behalf of the Ontario Ministry of Government Services. RECO's mandate is twofold: administer the regulatory requirements of the real estate industry as set down by the Government of Ontario and to protect consumers and members through a fair and safe and informed marketplace. The Council also has a Complaints, Compliance and Discipline process that is designed to handle consumer complaints and concerns about the ethical conduct of registered real estate brokers and salespersons.

East Tower
Suite 600, 3250 Bloor Street West
Toronto (Ontario) M8X 2X9
Tel.: (416) 207-4800
Toll free: 1-800-245-6910
Fax: (416) 207-4820
E-mail: information@reco.on.ca
Web site: www.reco.on.ca

Saskatchewan Real Estate Commission

The Commission is responsible for licensing and disciplining real estate brokers in Saskatchewan, including investigating complaints.

231 Robin Crescent
Saskatoon SK S7L 6M8
Tel.: (306) 374-5233
Toll free: 1-877-700-5233
Fax: (306) 373-5377
E-mail: info@srec.sk.ca
Web site: www.srec.sk.ca

Real Estate Council of Alberta

The Council is responsible for the regulation of the real estate industry in the province. This includes investigating complaints against real estate agents and mortgage brokers.

Suite 340, 2424 - 4th Street S.W.
Calgary AB T2S 2T4
Tel.: (403) 228-2954
Toll free: 1-888-425-2754 (Alberta only)
Fax: (403) 228-3065
E-mail: recainfo@reca.ab.ca
Web site: www.reca.ab.ca

Real Estate Council of British Columbia

The Council is responsible for licensing real estate agents and salespersons, enforcing entry qualifications, investigating complaints against licensees and imposing disciplinary sanctions under the Real Estate Act.

Suite 900, 750 West Pender Street
Vancouver BC V6C 2T8
Tel.: (604) 683-9664
Toll free: 1-877-683-9664
Fax: (604) 683-9017
E-mail: info@recbc.ca
Web site: www.recbc.ca

Provincial and Territorial Ministries or Departments of Housing

Newfoundland and Labrador

Newfoundland and Labrador Housing Corporation
Sir Brian Dunfield Building
2 Canada Drive
P.O. Box 220
St. John's NL A1C 5J2
Tel.: (709) 724-3000
Fax: (709) 724-3250
Web site: www.nlhc.nl.ca

Nova Scotia

Nova Scotia Department of Community Services
Housing Services
PO Box 696
Halifax NS B3J 2T7
Tel.: (902) 424-3280
Fax: (902) 424-0661
Web site: www.gov.ns.ca/coms

Prince Edward Island

Office of the Director of Residential Rental Property
Island Regulatory and Appeals Commission
5th Floor, Suite 501
134 Kent Street
PO Box 577
Charlottetown PE C1A 7L1
Tel.: (902) 892-3501
Toll free: 1-800-501-6268
Fax: (902) 566-4076
Web site: www.irac.pe.ca/rental

New Brunswick

Department of Family and Community Services
P.O. Box 6000
Fredericton NB E3B 5H1
Tel.: (506) 453-2001
Fax: (506) 453-7478
Web site: www.gnb.ca/0017/Housing

Rentalsman and Consumer Affairs
Department of Justice and Attorney General
PO Box 6000
Fredericton NB E3B 5H1
Tel.: (506) 453-2682
Fax: (506) 444-4494

Quebec

Ministère des Affaires municipales, du Sport et du Loisir
4th Floor, 10 Pierre-Olivier-Chauveau Street
Québec QC G1R 4J3
Tel.: (418) 691-2040
Fax: (418) 644-9863
Web site: www.mamr.gouv.qc.ca

Régie du logement
Web site: www.rdl.gouv.qc.ca/en/1_0/index.asp

Société d'habitation du Quebec
Direction des communications
1054 Louis-Alexandre-Taschereau Street
3rd Floor, Aile St-Amable
Québec QC G1R 5E7
Tel.: (418) 643-7676
Toll free: 1 800 463-4315
Fax: (418) 643-4560
E-mail: infoshq@shq.gouv.qc.ca
Web site: www.shq.gouv.qc.ca/en/index.html

Ontario

Ministry of Municipal Affairs and Housing
17th Floor, 777 Bay Street
Toronto ON M5G 2E5
Tel.: (416) 585-7041
TTY: (416) 585-6991
Toll free: 1-866-220-2290
E-mail: mininfo@mah.gov.on.ca
Web site: www.mah.gov.on.ca

Manitoba

Manitoba Finance
Residential Tenancies Branch
Suite 302, 254 Edmonton Street
Winnipeg, MB R3C 3Y4
Tel.: (204) 945-2476
Toll free: 1-800-782-8403 (in Manitoba)
Fax: (204) 945-6273
E-mail: rtb@gov.mb.ca
Web site: www.gov.mb.ca/finance/cca/rtb

Manitoba Housing Authority
Central Office
Main Floor, 185 Smith Street
Winnipeg MB R3C 3G4
Phone: (204) 945-4663
Toll free: 1-800-282-8069
Fax: (204) 945-2013
Web site: www.gov.mb.ca/fs/housing/mha.html

Saskatchewan

Saskatchewan Housing Division
Municipal Government
1855 Victoria Avenue
Regina SK S4P 3V7
Tel.: (306) 787-4177
Toll free: 1-800-667-7567

Saskatchewan Housing Corporation
Saskatchewan Community
Resources and Employment
E-mail: communications@dcre.gov.sk.ca
Web site: www.dcre.gov.sk.ca/housing/overview.html

Alberta

Housing Services Division
Alberta Seniors
Box 3100
Edmonton AB T5J 4W3
Tel.: (780) 427-7876
Toll Free: 1-800-642-3853
Fax: (780) 422-5954 or (403) 297-6138
E-mail: Housing@gov.ab.ca
Web site: www.seniors.gov.ab.ca

British Columbia Housing Policy Branch

Minsitry of Community, Aboriginal and Women's Services
PO Box 9952, Stn Prov Govt
Victoria BC V8W 9R3
Tel.: (250) 387-7088
Fax: (250) 387-5120
Web site: www.mcaws.gov.bc.ca/housing/housing.htm

Northwest Territories

Northwest Territories Housing Corporation
PO Box 2100
Yellowknife NT X1A 2P6
Web site: www.nwthc.gov.nt.ca

Yukon

Yukon Housing Corporation
410H Jarvis Street
Whitehorse YT Y1A 2H5
Tel.: (867) 667-5759
Toll free: 1-800-661-0408, local 5759 (Yukon only)
Fax: (867) 667-3664
E-mail: ykhouse@housing.yk.ca
Web site: www.housing.yk.ca

Nunavut

Nunavut Housing Corporation
P.O. Box 480
Arviat NU X0C 0E0
Tel.: (867) 857-3000
Fax: (867) 857-3040

  • Cat. No. Iu20-1/2005E-HTML
  • ISBN 0-662-39048-2
  • 54225Z

Created: 2005-05-30
Updated: 2005-08-11
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