Standards, Laws and Codes

This section gives you access to the legislation, standards and codes that underpin consumer protection in Canada.

Standards

Standards are technical specifications or other criteria that a product, process or service must meet. Find out more in this section.

Canada's Consumer Legislation

Find out who is reponsible for what with regards to consumer protection in Canada.

Voluntary Codes

Voluntary codes encourage companies and organizations to conduct themselves in ways that benefit both themselves and the community. This section contains both general and industry specific information about them.

The Voluntary Codes Research Forum

The Voluntary Codes Research Forum is an online discussion group facilitated by the Office of Consumer Affairs at Industry Canada.