Directory of Organizations
Credit
If you wish to know the contents of your credit history, contact your local credit bureau by calling the toll-free number listed below.
Credit counselling is available in most provinces, either through a government office or a non-profit agency.
If you are contacted by a collection agent, be aware that all provinces set out rules that collection agencies must follow. For advice on how to respond to a collection agent, refer to the first part of this handbook on general information. Consumers who wish to complain about a collection agency may contact their provincial or territorial office of consumer affairs. Consumers in British
Columbia should contact the Director of Debt Collection at
Mailing address:
Director of Debt Collection
PO Box 9297, Station Prov. Govt
(Wharf and Fort)
Victoria BC,
For those who declare bankruptcy, the Office of the Superintendent of Bankruptcy works to ensure that the bankruptcy process is conducted in a fair and orderly manner. Under certain circumstances the Office will assist debtors in finding a trustee in bankruptcy. It also investigates complaints from debtors regarding a possible wrong.
In Saskatchewan there is special help for farmers facing bankruptcy.
Credit Inquiries and Reporting Agencies
Equifax Canada Inc.
Tel.:
Toll free:
E-mail: consumer.relations@equifax.com
Web site: www.equifax.ca
TransUnion Canada
For residents of all provinces except Quebec:
Consumer Relations Centre
P.O. Box 338, LCD 1
Hamilton, ON
Tel.:
Toll free:
Web site: www.tuc.ca
For residents of Quebec:
TransUnion (Echo Group)
Suite 200, 1600 Henri Bourassa
Boulevard West
Montreal, QC
Tel.:
Toll free:
Web site: www.tuc.ca
Credit Counselling
Newfoundland and Labrador
Personal Credit Counselling Service
22 Queens Road
St. John's NL
Tel.:
Fax:
E-mail: info@debthelpnewfoundland.com
Web site: www.debthelpnewfoundland.com
CIBC Building
Suite 206, 4 Maine Street
Corner Brook NL
Tel.:
Fax:
Nova Scotia
Service Nova Scotia and Municipal Relations
Debtor Assistance Program and
Consumer Proposals
P.O. Box 2734
Halifax NS
Tel.:
Toll free:
Fax:
Web site: www.gov.ns.ca/snsmr/consumer/debtor
Credit Counselling Services of Atlantic Canada Inc.
Harbour Building
Suite 703, 133 Prince William St
Saint John NB
Tel.:
Toll free:
Fax:
Web: www.ccsac.com
Prince Edward Island
Office of the Attorney General
Consumer, Corporate and Insurance Division
4th Floor, Shaw Building
95 Rochford Street
PO Box 2000
Charlottetown PE
Tel.:
Fax:
Web site: www.gov.pe.ca/oag/ccaid-info/index.php3
Credit Counselling Services of Atlantic Canada Inc.
Harbour Building
Suite 703, 133 Prince William St
Saint John NB
Tel.:
Toll free:
Fax:
Web: www.ccsac.com
New Brunswick
Credit Counselling Services of Atlantic Canada Inc.
Harbour Building
Suite 703, 133 Prince William St
Saint John NB
Tel.:
Toll free:
Fax:
Web: www.ccsac.com
Quebec
L'Office de la protection du consommateur
Suite 450, 400 Jean-Lesage Boulevard
Québec QC
Toll free:
Fax:
Web Site: www.opc.gouv.qc.ca
Ontario
Ontario Association of Credit Counselling Services
PO Box 189
Grimsby ON
Tel.:
Referral Line:
Fax:
Web site: www.indebt.org
Ministry of Government Services
Tel.:
Toll free:
Web site: www.cbs.gov.on.ca
Manitoba
Community Financial Counselling Services
3rd Floor, 238 Portage Avenue
Winnipeg, MB
Tel.:
Fax:
E-mail: cfcs@mts.net
Saskatchewan
Department of Justice
Provincial Mediation Board
Suite 120, 2151 Scarth Street
Regina SK
Tel.:
Toll free:
Fax:
Main Floor, Sturdy Stone Building
122 - 3rd Avenue North
Saskatoon SK
Tel.:
Toll free:
Fax:
Alberta
Credit Counselling Services of Alberta
Suite 225, 602 - 11th Avenue SW
Calgary AB
Tel.:
Toll free:
Web site: www.creditcounselling.com
Suite 440, 10123 - 99th Street
Edmonton AB
Tel.:
Toll free:
Web site: www.creditcounselling.com
British Columbia
Ministry of the Attorney General
Justice Services Branch
Debtor Assistance Program
Suite 203, 865 Hornby Street
Vancouver BC
Tel.:
Fax:
Credit Counselling Society of British Columbia
Columbia Skytrain Station Building
330 - 435 Columbia Street
New Westminster BC
Tel.:
Toll free:
Fax:
E-mail: inquiries@nomoredebts.org
Web site: www.ccsbc.org
Northwest Territories
Municipal and Community Affairs
Suite 500, 5201 - 50th Avenue
Yellowknife NT
Tel.:
Fax:
Web site: www.maca.gov.nt.ca
Yukon
See Alberta and British Columbia
Nunavut
Department of Community and Government Services
P.O. Box 440
Baker Lake NU
Tel.:
Toll free:
Fax:
Web site: www.gov.nu.ca/Nunavut/English/departments/CGT
Collection Agencies
British Columbia
Business Practices and Consumer Protection Authority
5th Floor, 1019 Wharf Street
PO Box 9244
Victoria BC
Tel.:
Toll free:
Fax:
E-mail: info@bpcpa.ca
Web site: www.bpcpa.ca
Ministry of Public Safety and Solicitor General
Compliance and Consumer Policy Division
PO Box 9288, Stn Prov Govt
Victoria BC
Tel.:
Toll Free in BC:
All other provinces
Contact your local consumer affairs office.
Bankruptcy
Office of the Superintendent of Bankruptcy
The Office helps ensure that bankruptcies and insolvencies are conducted in a fair and orderly manner. Under certain circumstances, it will assist debtors in finding a trustee in bankruptcy. It also investigates complaints from debtors regarding a possible wrong.
365 Laurier Avenue West
8th Floor, Jean-Edmonds Tower South
Ottawa ON
Tel.:
Fax:
Name Search Services
Tel.:
Fax:
Web site: www.osb-bsf.ic.gc.ca
For a complete list of regional offices please see the "Other Government Contacts" section of this guide.
Saskatchewan Agriculture, Food and Rural Revitalization
This department provides specific information for Saskatchewan farmers who are seeking protection from their creditors or filing for bankruptcy.
Suite 329, 3085 Albert Street
Regina SK
Tel.:
Farm Stress Line:
Fax:
Web site: www.agr.gov.sk.ca
- Cat. No. Iu20-1/2005E-HTML
- ISBN 0-662-39048-2
- 54225Z
