Directory of Organizations
Other Government Contacts
These are government offices that handle specific issues such as competition policy, financial services, food, product and road safety, bankruptcy and funeral services.
Competition Policy
Competition Bureau
The Competition Bureau promotes fair competition in the marketplace by discouraging deceptive business practices.
When you or someone you know has been the victim of deceptive business practices, you should call the Bureau or fill out an online Inquiry Form. The form is placed on a secure server that is designed to protect confidential information. The information goes directly to the Bureau's Information Centre.
Bureau staff will examine your complaint to determine whether it raises concerns under the Competition Act, the Consumer Packaging and Labelling Act, the Textile Labelling Act, or the Precious Metals Marking Act. When it does, the Bureau may contact other customers or competitors to obtain more information. When, after further study, there is evidence of a possible contravention of an Act, a formal inquiry may be opened. All inquiries are conducted in private.
Information Centre
Competition Bureau
50 Victoria Street
Gatineau QC
Tel.:
Toll Free:
TTY:
Fax:
E-mail: compbureau@cb-bc.gc.ca
Web site: www.cb-bc.gc.ca
Financial Services
Financial Consumer Agency of Canada (FCAC)
FCAC works to protect and educate consumers in the area of financial services, providing consumer information and overseeing financial institutions to ensure that they comply with federal consumer protection measures.
6th Floor, 427 Laurier Avenue West
Ottawa ON
Tel.:
Toll free:
Fax:
Toll free:
Web site: www.fcac.gc.ca
Food Safety
Canadian Food Inspection Agency (CFIA)
In 1997, the Government of Canada consolidated all food inspection services into a single federal food inspection agency. Consumers are now able to address food inspection questions or concerns to a single contact. The CFIA delivers all federal inspection services related to food, animal health and plant protection.
59 Camelot Drive
Ottawa ON
Tel.:
Toll free:
Fax:
E-mail: cfiamaster@inspection.gc.ca
Web site: www.cfia-acia.agr.ca
Product Safety Programme
Health Canada
The mission of Health Canada's Product Safety Programme is to prevent product-related death, illness and injury. It protects consumers from hazardous or potentially hazardous products covered by the Hazardous Products Act. The Product Safety Bureau's regional offices investigate consumer and trade complaints.
Product Safety Programme
Health Canada
5th Floor, MacDonald Building
123 Slater Street
Address Locator 3505D1
Ottawa ON
Tel.:
Fax:
E-mail: psp_website@hc-sc.gc.ca
Web Site: www.hc-sc.gc.ca
National Consumer Product Safety Office
Product Safety Programme
Health Canada
4th Floor, MacDonald Building
123 Slater Street
Address Locator: 3504D
Ottawa ON
Tel.:
Fax:
E-mail: cps-spc@hc-sc.gc.ca
Newfoundland and Labrador
Regional Product Safety Office
Health Canada
3rd Floor, John Cabot Building
10 Barter's Hill
PO Box 1949
St. Johns NL
Tel.:
Fax:
E-mail: Atlantic_ProdSafe@hc-sc.gc.ca
New Brunswick and Prince Edward Island
Regional Product Safety Office
Health Canada
1st Floor, 10 High Field Street
Moncton, NB
Tel.:
Fax:
E-mail: Atlantic_ProdSafe@hc-sc.gc.ca
Nova Scotia
Regional Product Safety Office
Health Canada
Suite 1625, 1505 Barrington Street
Halifax NS
Tel.:
Fax:
E-mail: Atlantic_ProdSafe@hc-sc.gc.ca
Quebec
Regional Product Safety Office
Health Canada
1001 St-Laurent West
Longueuil QC
Tel.:
Fax:
E-mail: Quebec_Prod@hc-sc.gc.ca
Montreal
Tel.:
Suite 266-1, 901 Cap Diamant
Québec City, QC G1K 4K1
Tel.:
Toll free:
Fax:
E-mail: Quebec_Prod@hc-sc.gc.ca
Ontario and Nunavut
Regional Product Safety Office
Health Canada
2301 Midland Avenue
Toronto ON
Tel.:
Fax:
E-mail: Tor_Prodsafe@hc-sc.gc.ca
Suite 500, 150 Main Street West
Hamilton ON
Tel.:
Fax:
E-mail: Tor_Prodsafe@hc-sc.gc.ca
Manitoba
Regional Product Safety Office
Health Canada
510 Lagimodière Boulevard
Winnipeg MB
Tel.:
Fax:
E-mail: Mb_Prodsafe@hc-sc.gc.ca
Saskatchewan
Regional Product Safety Office
Health Canada
Suite 412, Federal Building
101-22nd Street East
Saskatoon SK
Tel.:
Fax:
E-mail: Sk_Prodsafe@hc-sc.gc.ca
Alberta and Northwest Territories
Regional Product Safety Office
Health Canada
Canada Place
Edmonton AB T5J 4C3
Tel.:
Fax:
E-mail: Edm_Prodsafe@hc-sc.gc.ca
Harry Hays Building
Calgary AB
Tel.:
Fax:
E-mail: Cal_Prodsafe@hc-sc.gc.ca
British Columbia and Yukon
Regional Product Safety Office
Health Canada
Suite 210,
Vancouver BC
Tel.:
Fax:
E-mail: Bby_Prodsafe@hc-sc.gc.ca
Road Safety
Transport Canada
Transport Canada, in cooperation with provincial and territorial governments and national safety organizations, works to improve road safety in Canada. The Road Safety Directorate has a broad range of responsibilities that are of interest to the public. Its mandate is to reduce the deaths, injuries, damage to property and the environment, health impairment and energy consumption resulting from the use of motor vehicles in Canada.
Road Safety Directorate
Transport Canada
330 Sparks Street
Ottawa ON
Tel.:
TDD:
Toll free:
Fax:
E-mail: webfeedback@tc.gc.ca
Web Site: www.tc.gc.ca/roadsafety
General information and road safety (including air bags, anti-lock brakes, tires and winter driving):
Tel.: 1-800-333-0371 or (613) 998-8616
Importation of vehicles from:
Europe:
Japan:
Importation of vehicles
from the United States:
Registrar of Imported Vehicles
Toronto ON
Tel.:
E-mail: info@riv.ca
Web site: www.riv.ca
Defect Investigations and Recalls:
Toll Free:
Pacific Region - Road (British Columbia)
Transport Canada
Suite 620, 800 Burrard Street
Vancouver BC
Tel.:
Fax:
Web site: www.tc.gc.ca/pacific/road/menu.htm
Prairie and Northern Region - Surface Transportation (Alberta, Saskatchewan, Manitoba, Yukon, Northwest Territories and Nunavut)
4th Floor, 344 Edmonton Street
Winnipeg MB
Tel.:
Toll free:
Web site: www.tc.gc.ca/prairieandnorthern/default.htm
Ontario Region
Surface Transportation
Toronto ON
Web site: www.tc.gc.ca/OntarioRegion/en/menu.htm
Quebec Region - Road Transport
Dorval QC
Web site: www.tc.gc.ca/quebec/en/road/menu.htm
Atlantic Region - Road Transport (New Brunswick, Prince Edward Island, Nova Scotia, and Newfoundland and Labrador)
PO Box 42
Moncton NB
Web site: www.tc.gc.ca/atl/en/menu.htm
Bankruptcy
Office of the Superintendent of Bankruptcy
The Office of the Superintendent of Bankruptcy helps ensure that bankruptcies and insolvencies are conducted in a fair and orderly manner. The Office's responsibilities include investigating complaints from debtors and members of the general public regarding possible wrongdoing by someone involved in the insolvency process.
National Headquarters
Industry Canada
Office of the Superintendent of Bankruptcy
8th Floor, Jean Edmonds Towers South
365 Laurier Avenue West
Ottawa ON
Tel.:
Fax:
Web site: www.osb-bsf.ic.gc.ca
Name Search Services
Tel.:
Fax:
Office of the Superintendent of Bankruptcy (by Province)
Nova Scotia
Office of the Superintendent of Bankruptcy
Maritime Centre
Halifax, NS
Tel.:
Fax:
Quebec
Office of the Superintendent of Bankruptcy
Sainte-Foy, QC
Tel.:
Fax:
Suite 600, 2665 King Street West
Sherbrooke QC
Tel.:
Fax:
8th Floor
Montréal, QC
Tel.:
Fax:
Ontario
Office of the Superintendent of Bankruptcy
Place Bell Building
Ottawa, ON
Tel.:
Fax:
Toronto, ON
Tel.:
Fax:
Federal Building,
9th Floor, 55 Bay Street North
Hamilton, ON
Tel.:
Fax:
Federal Building
Suite 303, 451 Talbot Street
London, ON
Tel.:
Fax:
Manitoba
Office of the Superintendent of Bankruptcy
4th Floor, 400 St. Mary Avenue
Winnipeg, MB
Tel.:
Fax:
Saskatchewan
Office of the Superintendent of Bankruptcy
Suite 600, 1945 Hamilton Street
Regina, SK
Tel.:
Fax:
7th Floor, 123 - 2nd Avenue South
Saskatoon, SK
Tel.:
Fax:
Alberta
Office of the Superintendent of Bankruptcy
5th Floor, Standard Life Tower Building
Calgary, AB
Tel.:
Fax:
Suite 725, Canada Place
9700 Jasper Avenue
Edmonton, AB
Tel.:
Fax:
British Columbia
Office of the Superintendent of Bankruptcy
Suite 1900, 300 West Georgia Street
Vancouver, BC
Tel.:
Fax:
- Cat. No. Iu20-1/2005E-HTML
- ISBN 0-662-39048-2
- 54225Z
