Directory of Organizations
Better Business Bureaus
Better Business Bureaus (BBBs) are non-profit organizations supported primarily by local business members.
The focus of BBB activities is to promote an ethical marketplace by encouraging honest advertising and selling practices, and by providing alternative dispute resolution.
BBBs offer a variety of consumer services. For example, they provide consumer education materials, answer consumer questions, provide information about a company, particularly whether there are unanswered or unsettled complaints against the company or other marketplace problems.
They provide help to resolve buyer-seller complaints against a company, including in some cases mediation and arbitration services, and provide information about charities and other organizations seeking public donations.
BBBs usually request that a complaint be submitted in writing so that an accurate record exists of the dispute. The BBB will then take up the complaint with the company involved.
If the complaint cannot be satisfactorily resolved through communication with the business, the BBB may offer an alternative dispute settlement process, such as mediation or arbitration. BBBs do not judge or rate individual products or brands, handle complaints concerning the price of goods or services, handle employer-employee wage disputes or give legal advice.
When you need help with a consumer question or complaint, call your local BBB to ask about its services. Or you can go online to acquire information about the BBB through the Internet. The BBB World Wide Web server features consumer fraud and scam alerts and provides information about BBB programs, services and locations.
Canadian Council of Better Business Bureaus
Suite 220, 44 Byward Market Square
Ottawa ON
Tel.:
Fax:
E-mail: ccbbb@canadiancouncilbbb.ca
Web site: www.canadiancouncilbbb.ca
Newfoundland and Labrador
BBB of Newfoundland and Labrador
Suite 302, 360 Topsail Road
St. John's, NL
Tel.:
Toll Free:
Fax:
E-mail: info@bbbnl.org
Web site: www.bbbnl.org
Atlantic Region
BBB of the Atlantic Provinces
Suite 805, 1888 Brunswick Street
Halifax NS
Tel.:
Fax:
E-mail: bbbmp@bbbmp.ca
Web site: www.bbbmp.ca
Quebec
BBB of Quebec
Bureau 304, 785 Plymouth Avenue
Montréal QC
Tel.:
Fax:
E-mail: bbbbec@bbb-bec.com
Web site: www.bbb-bec.com
Ontario
BBB of South Central Ontario
100 King Street East
Hamilton ON
Tel.:
Fax:
E-mail: info@thebbb.ca
Web site: www.thebbb.ca
BBB of Mid-Western Ontario
354 Charles Street East
Kitchener ON
Tel.:
Toll free:
Fax:
E-mail: info@bbbmwo.ca
Web site: www.bbbmwo.ca
BBB Western Ontario
Suite 308, 200 Queens Avenue
P.O. Box 2153
London ON
Tel.:
Fax:
E-mail: general_info@bbblondon.on.ca
Web site: www.bbblondon.on.ca
BBB of Eastern Ontario and the Outaouais
Varette Building
Suite 603, 130 Albert Street
Ottawa ON
Tel.:
Toll Free:
(613 Area Code Only)
Fax:
E-mail: info@easternontario.bbb.org
or info@outaouais.bbb.org
Web site: www.easternontario.bbb.org
or www.outaouais.bbb.org
BBB of Windsor and South Western Ontario
Suite 302, 880 Ouellette Avenue
Windsor ON
Tel.:
Fax:
E-mail: wbbb@wincom.net
Web site: www.windsorbbb.com
Manitoba
BBB Manitoba
1030B Empress Street
Winnipeg MB
Tel.:
Toll Free:
Fax:
E-mail: bbbinquiries@mts.ca
Web site: www.bbbmanitoba.ca
Saskatchewan
BBB of Saskatchewan
Suite 201, 2080 Broad Street
Regina SK
Tel.:
Fax:
E-mail: bbbsask@accesscomm.ca
Web site: www.bbbsask.com
Alberta
BBB of Southern Alberta
Suite 350, 7330 Fisher Street S.E.
Calgary AB
Tel.:
Fax:
E-mail: info@betterbusinessbureau.ca
Web site: www.betterbusinessbureau.ca
BBB Central and Northern
Alberta Capital Place
Suite 888, 9707 - 110th Street
Edmonton AB
Tel.:
Toll Free:
Fax:
E-mail: info@edmontonbbb.org
Web site: www.edmontonbbb.org
British Columbia
BBB of Mainland British Columbia
Suite 404, 788 Beatty Street
Vancouver BC
Tel.:
Fax:
E-mail: inquiries@bbbvan.org
Web site: www.bbbvan.org
BBB of Vancouver Island
Suite 220, 1175 Cook Street
Victoria BC
Tel.:
Toll free:
Fax:
E-mail: info@bbbvanisland.org
Web site: www.bbbvanisland.org
- Cat. No. Iu20-1/2005E-HTML
- ISBN 0-662-39048-2
- 54225Z