Directory of Organizations
Energy and Utilities
By employing suggestions from Natural Resources Canada's Office of Energy Efficiency, consumers can save money on their utility bills.
If you wish to complain about your utility bill, contact your utility company. If you cannot resolve the dispute, contact your provincial utility commission or board. These bodies regulate utility corporations.
In Ontario, users of natural gas may also complain to the Ontario Energy Board.
Tips on Energy Efficiency
Office of Energy Efficiency, Natural Resources Canada
The office helps consumers save money, use natural resources responsibly, and protect the environment.
Office of Energy Efficiency
18th Floor, 580 Booth Street
Ottawa ON
Fax:
E-mail: general.oee@nrcan.gc.ca
Web site: www.oee.nrcan.gc.ca
Utility Corporations and Commissions
Newfoundland and Labrador
Newfoundland Power
PO Box 8910
St. John's NL
Tel.:
Toll free:
Fax:
Web site: www.newfoundlandpower.com
Newfoundland and Labrador Board of Commissioners of Public Utilities
PO Box 21040
St. John's NL
Tel.:
Fax:
E-mail: ito@pub.nf.ca
Web site: www.pub.nf.ca
Nova Scotia
Nova Scotia Power
PO Box 910
Halifax NS
Tel.:
Toll free:
Web site: www.nspower.ca
Utility and Review Board
3rd Floor, 1601 Lower Water Street
PO Box 1692, Postal Unit M
Halifax NS
Tel.:
Fax:
E-mail: uarb.board@gov.ns.ca
Prince Edward Island
Maritime Electric
180 Kent Street
PO Box 1328
Charlottetown PE
Tel.:
Toll free:
Fax:
Web site: www.maritimeelectric.com
Island Regulatory and Appeals Commission
Suite 501, 134 Kent Street
PO Box 577
Charlottetown PE
Tel.:
Toll free:
Fax:
E-mail: info@irac.pe.ca
Web site: www.irac.pe.ca
New Brunswick
NB Power
515 King Street
Box 2000
Fredericton NB
Tel.:
Toll free:
Fax:
Web site: www.nbpower.com
New Brunswick Board of Commissioners of Public Utilities
Suite 1400, 15 Market Square
Box 5001
Saint John NB
Tel.:
Toll free:
Fax:
E-mail: general@pub.nb.ca
Web site: www.pub.nb.ca
Quebec
Hydro-Quebec
Head Office
75 René-Lévesque Boulevard West
Montréal (Québec)
Tel.:
Toll free:
TTY:
Web site: www.hydro.qc.ca
Régie de l'énergie
Tour de la Bourse
Suite 255, 800 Victoria Place
PO Box 001
Montréal QC
Tel.:
Toll free:
Fax:
E-mail: secretariat@regie-energie.qc.ca
Web site: www.regie-energie.qc.ca
Ontario
Independent Electricity Market Operator
Suite 410, 655 Bay Street
Toronto, ON
Tel.:
Toll free:
Fax:
E-mail: helpcentre@theimo.com
Web site: www.theimo.com
Ontario Power Generation
700 University Avenue
Toronto ON
Tel.:
Toll free:
Web site: www.opg.com
Hydro One
PO Box 5700
Markham ON
Customer Communications Centre
Tel.:
Fax:
E-mail: CustomerCommunications@Hydro
www.Hydroone.com
Ontario Hydro Energy Inc.
Unregulated Retail Affiliate of Hydro One
Suite 6, 250 Shields Court
Markham ON
Customer Care:
Fax:
Web site: www.ontariohydroenergy.com
Ontario Energy Board
PO Box 2319
2300 Yonge Street
Toronto ON
Tel.:
Consumer Service Centre Tel.:
Toll free:
E-mail: info@oeb.gov.on.ca
Web site: www.oeb.gov.on.ca
Manitoba
Manitoba Hydro
P.O. Box 815 Stn Main
Winnipeg MB
Tel.:
Fax:
E-mail: publicaffairs@hydro.mb.ca
Web site: www.hydro.mb.ca
Public Utilities Board
Suite 400, 330 Portage Avenue
Winnipeg, MB
Tel.:
Toll free:
Fax:
E-mail: publicutilities@gov.mb.ca
Web site: www.pub.gov.mb.ca
Saskatchewan
SaskPower
2025 Victoria Avenue
Regina SK
Tel.:
Fax:
E-mail: inquiries@saskpower.com
Web site: www.saskpower.com
SaskEnergy
1777 Victoria Avenue
Regina SK
Tel.:
Customer Service Line:
24 hour Emergency and Safety Line:
TTY:
Web site: www.saskenergy.com
Saskatchewan does not have a public utilities commission or board. Inquiries in this regard may be made by writing to the minister responsible for the respective utility at:
Legislative Buildings
Regina SK
Alberta
Office of the Utilities Consumer Advocate
1 TD Tower
Suite 1701, 10088 - 102 Avenue
Edmonton AB
E-mail: UtilitiesConsumerAdvocate@gov.ab.ca
Web site: www.utilitiesconsumeradvocate.gov.ab.ca
Alberta Government Services
Consumer Services Branch
Tel.:
Toll free:
Web site: www.gov.ab.ca/gs
Alberta Energy and Utilities Board
640 - 5th Avenue SW
Calgary AB
Tel.:
Fax:
E-mail: eub.webmaster@gov.ab.ca
Web site: www.eub.gov.ab.ca/bbs/
British Columbia
BC Hydro
PO Box 9501
Vancouver BC
Tel.:
Toll free:
Emergencies & Power Outages:
Email: consumer.services@bchydro.com
Web site: www.bchydro.com
British Columbia Utilities Commission
PO Box 250
6th Floor, 900 Howe Street
Vancouver BC
Tel.:
Toll free:
Fax:
E-mail: Commission.Secretary@bcuc.com
Web site: www.bcuc.com
Yukon
Yukon Utilities Board
PO Box 31728
Whitehorse YT
Yukon Energy Corporation
Box 5920
Whitehorse YT
Tel.:
Toll free:
Fax:
E-mail: communication@yukonenergy.yk.ca
Web site: www.yec.yk.ca
Northwest Territories
Northwest Territories Public Utility Board
Suite 203, 62 Woodland Drive
Hay River NT
Tel.:
Fax:
E-mail: pubhrv@cancom.net
Northwest Territories Power Corporation
4 Capital Drive
Hay River NT
Tel.:
Fax:
Web site: www.ntpc.com
Nunavut
Nunavut Power Corporation
PO Box 420
Government of Nunavut Building
Baker Lake NU
Tel.:
Fax.:
Web site: www.nunavutpower.com
Natural Gas
Ontario Energy Board
2300 Yonge Street
P.O. Box 2319
Toronto ON
Tel.:
Toll free:
E-mail: info@oeb.gov.on.ca
Web site: www.ontariohydroenergy.com
Alberta Government Services
Registries and Consumer Services
Consumer Services Branch
Tel.:
Toll free: 1-877-427-4088 (Alberta only)
Web site: www.gov.ab.ca/gs
Office of the Utilities Consumer Advocate
1 TD Tower
Suite 1701, 10088 -
Edmonton AB
E-mail: UtilitiesConsumerAdvocate@gov.ab.ca
Web site: www.utilitiesconsumeradvocate.gov.ab.ca
Alberta Energy and Utilities Board
640 - 5th Avenue SW
Calgary AB
Tel.:
Fax: (403) 297-7336
E-mail: eub.webmaster@gov.ab.ca
Web site: www.eub.gov.ab.ca/bbs/
- Cat. No. Iu20-1/2005E-HTML
- ISBN 0-662-39048-2
- 54225Z
