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The Automobile Protection Association (APA) is a membership based non-profit association dedicated to promoting consumer interests in the marketplace. Learn more about the APA...
 

Class action: Garantie Universelle;

A settlement has been reached

 

THINKING OF BUYING A NEW CAR?

APA’s new car buying is designed to save you time and money. We are more than just a car cost service. You will get fast information and professional advice to help you with every step so you can buy with confidence.

• Accurate dealer invoice information and incentives;
• Pre-negotiated member only pricing;
• Help establishing the real value of your trade-in;
• Referral to an APA approved dealer or broker;
• Lemon-Aid reviews and advice from knowledgeable counsellors who will  help you make the right decision regarding the vehicle, warranties, rusproofing etc.

Become a member | More details   | See what others are saying about us

 

 
 

UPDATED!!  NEW CAR BUYER'S GUIDE

LEMON AID 2006

 

An electronic copy of our annual new car  buyer's guide is now available online. Visit the publication section of the member's area or follow this link: Lemon Aid 2006.

 

 
CANADIAN USED CAR GUIDE 2004

 

By special arrangement with our publisher, the APA has obtained a limited number of remaindered 2004 Complete Canadian Used Car Guides which we are offering at no charge to members. Contact our offices for shipping rates and to reserve your copy.

 


WHAT'S NEW?


 

Used car dealers investigation

W-FIVE and the Automobile Protection Association returned to Vancouver to survey the used car market. 2006 results will be online later this week.
View results from previous years | View W-Five website

   
Winter Tire Ratings

The slippery driving season is here again and it is time to equip your car with four good winter tires. Take a look at the APA's newest winter tire evaluations to know more about the latest better tires on the market.
View the evaluations
   
Important Notice

Consumers who have complained or plan to complain to the APA about the intake manifold gasket and head gasket problems affecting some GM vehicles should also send a claim letter to the manufacturer. Please read our notice.
Read the notice
| Head and intake manifold gasket problems

     
APA files a class action in Quebec against Ford over defective steering

The Automobile Protection Association (APA) announced that it has filed a motion to authorize a class action in Quebec against the Ford Motor Company on behalf of owners of certain 1997 -2003 pickup trucks and sport utility vehicles. In its action, the APA is alleging premature wear and outright failure of components in the steering system.Vehicles concerned include the popular 1997-2003 F150 and F250 (except Super Duty), as well as the 1997-2002 Expedition and Navigator.
Read more | Fill the form or send us your used parts

   
Advice for consumers planning to use CAMVAP

The published success rate for consumers is around 61%, but 54% of consent awards and 21% of arbitrated cases were ordered back to the dealer for yet another repair. For many consumers who have gone through the arbitration process, this is not a satisfactory resolution, but in CAMVAP's statistics they appear as a successful resolution. Some consumers who went through the arbitration process contacted the APA to inform us they wanted the vehicle replaced or a monetary award and were not happy with a return trip to the dealer.

Read more

   

Vehicle Inspection Service

Having the vehicle inspected prior to the sale is the most effective way of making sure you won't get stuck with a lemon or pay too much for a vehicle that needs a lot of maintenance. A proper vehicle inspection includes a road test and a superficial inspection to spot collision damage. The facilities that follow have been chosen from the list of shops provided to APA members, and have performed well in the past.

View the facilities

   
   

 APA INVESTIGATIONS


Ford F150, F250 (1997-2003): steering tie rod ends

Ford Expedition (1997-2002): steering tie rod ends

General Motors 3.1L, 3.4L and 3.8L V6: head gasket and intake manifold gasket

Mazda MPV (2000-02): premature tire wear, vibration and transmission problems