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News Apology Legislation - press release |
The Ombudsman is an Officer of the Legislative Assembly of
Saskatchewan with the authority to investigate complaints
received from members of the public who believe the government
administration has dealt with them unfairly. Government
administration includes any department, branch, board, agency or
commission, responsible to the Crown, and any public servant in
Saskatchewan. The Ombudsman was established by the Ombudsman and Children's Advocate Act.
The Ombudsman is neither an advocate for members of the public nor a defender of the government bureaucracy. Rather, the Ombudsman is committed to ensuring fairness in public administration by working impartially with both. |
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Annual Reports |
The Ombudsman has two goals. One is to improve the quality
of public administration in the government of Saskatchewan. The
second is to resolve conflict between citizens and the
bureaucracy.
NOTE: Documents are available in Adobe Portable Document Format (PDF); therefore you must have Adobe Acrobat Viewer to view them. To download the free viewer, click here |
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Table of Contents |
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Summary of Conclusions of the Inquiry into the Smoking Ban at Saskatchewan Correctional Centres |
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When to Contact the Saskatchewan OmbudsmanIf you are unable to solve your complaint about the Saskatchewan government, the Ombudsman will assist you. Once you have exhausted all avenues of review and appeal, the Ombudsman will give your complaint consideration. Where appropriate, an investigation will be initiated on your behalf. Investigations usually focus on complaints from individuals but can serve to improve government for all by raising standards of fairness. The Ombudsman can initiate an investigation into an entire administrative system if the system seems to be affecting members of the public unfairly. Is There Any Charge?There is no charge. All we require is your cooperation during the investigation. Are There Any Guarantees?The Ombudsman can only guarantee an independent and impartial investigation. You will be consulted during the course of the investigation and given an opportunity to respond to information collected. Once your complaint has been thoroughly investigated, the Ombudsman will decide if it is supported by the evidence. If it is, the Ombudsman will make appropriate recommendations to the government organization involved. If it is not, the Ombudsman will advise you and give you an opportunity to respond. Who Has Access to the Information?All information collected through letters, interviews and investigations are private and confidential. The Saskatchewan Freedom of Information Act does not apply to the Office of the Ombudsman. ResultsThe Ombudsman strives to resolve complaints to the satisfaction of both the complainant and the government organization involved, while at the same time adhering to high standards of fairness. If your complaint is valid, and a resolution cannot be reached, the Ombudsman may recommend corrective action in a report to the Minister responsible for the organization involved. If that fails, the Ombudsman can make recommendations to Cabinet and the Saskatchewan Legislature. The Ombudsman does not have the power to order government to implement the conclusions of an investigation. How to Contact Your OmbudsmanThe e-mail address for the Ombudsman's office is provided to enable website visitors to contact us for resources or more information. For security reasons, we are unable to accept complaints or correspond about complaints via e-mail. If you would like to receive more information about the Ombudsman, you are welcome to contact us at: ombreg@ombudsman.sk.ca
(Regina) or If you have a complaint, you may telephone us at:
Or you may submit your complaint in writing to: Provincial Ombudsman Office hours are between 8:00 a.m. and 5:00 p.m. |
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Copyright 2006 Legislative Assembly of Saskatchewan | Send questions or comments to webmaster@legassembly.sk.ca
