Tips for Facilitators

Facilitators need to be aware of the group dynamics in the sessions. For example, they may encounter one person who tries to dominate the group or another who may assume an "Ann Landers" role, with advice for everyone else's situation. The facilitator may need to draw out the quieter members of the group in a reassuring way.

When preparing for the workshops, the facilitators are encouraged to examine their own leadership and communication styles. Be as honest as possible. Facilitators need to be reminded that they often set the tone for the learning environment. Organization is an important component for successful workshops and will be discussed in the next session.

The facilitators must be prepared and comfortable with the material to be presented. The modules will contain detailed information for use, but the facilitators will "personalize" each presentation. A key concept is that the sessions should not be so structured that they become another chore for the caregiver - they should be enjoyable. Caregivers' lives are already full of demands. Furthermore, to be a success, these sessions must provide a recognizable benefit to the caregivers.

Each caregiver is unique, with experience that will be a valuable component in the learning process.

The following is a brief summary of important facilitating behaviours:

• Be prepared
• Be yourself
• Use your sense of humour appropriately
• Be direct
• Be clear
• Be sensitive
• Share leadership
• Be a role model
• Be positive