Where Do I Send My Health Claims?
At Veterans Affairs Canada, we've put in place several systems to help process your health
claims. This is how you can help us serve you better.
 If you qualify for health benefits, you will be given a VAC health identification card. You can use this card to obtain health benefits that have been approved for you. When you use your card in Canada for benefits that have been approved for you, you will not have to pay for the benefit out of your pocket, send us receipts, or wait to be reimbursed.
Please Note:
- Qualified Allied veterans who live in Canada, and Canadian clients who live outside Canada, must send their health claims and treatment plans to:
- Foreign Countries Operations
66 Slater Street, Room 1405
Ottawa, ON Canada K1A 0P4
- All claims related to the Veterans Independence Program (VIP) must be
sent to:
- National Veterans Independence
Program Reimbursement Centre
90 University Avenue, Suite 120
Charlottetown, PE C1A 4K9
- If you are not sure where to send a particular claim, please call us at
1-866-522-2122.
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- If you live in Canada and you need to pay for a health benefit in Canada out of your
own pocket, several centres across the country can process these claims. See below
for a list of these centres, and what kind of claims they process. To process your claim,
you will need to send us your client number, proof of payment, plus a copy of your
treatment claim form and/or prescription.
Dental Services and Prescription Drug claims:
VAC Treatment Authorization Centre
PO Box 7700
Charlottetown, PE C1A 8M9
Audio (Hearing) Services, Medical Supplies and/or Prosthetics & Orthotics
claims:
VAC Treatment Authorization Centre
PO Box 6200 STN LCD 1
Moncton, NB E1C 9Z9
For all other health benefit claims:
(choose the office nearest you)
VAC Treatment Authorization Centre
10 Barters Hill
PO Box 5068
St. John's, NL A1C 5V4
VAC Treatment Authorization Centre
4545 Queen Mary Road
Montréal, PQ H3W 1W4
VAC Treatment Authorization Centre
900 – 605 Robson Street
PO Box 5600
Vancouver, BC V6B 5G4
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