If you wish to make a complaint, you may do so by telephone, in writing, or via the Internet.

Across Canada, the toll-free number for enquiries and complaints is 1-800-665-6878.

To make a complaint by Internet, please complete the electronic complaint form OR you can send the complaint form by fax or by mail.

Download printable version of the Complaint Form in PDF

Frequently Asked Questions About Complaints

How do I know if I have a legitimate complaint?

• If you have concerns about the on-duty conduct of a member of the RCMP, you have the right to make a complaint.
  
• If you have questions about the conduct of an RCMP member, you may call the CPC's Western Region office at 1-800-665-6878 and talk about your concerns with one of the CPC staff.

Who can make a complaint?

• Anyone who has a concern about the conduct of an RCMP member can make a complaint. Even non-citizens can make a complaint. You do not have to be directly involved in the incident, you can make a complaint on behalf of someone else, or if you witnessed the incident leading to the complaint.

What happens after I contact the CPC?

• A member of the CPC staff will describe the CPC's role to you and help you decide whether you want to lodge a formal complaint or take advantage of other options that may be available to you.

For more information, please view the process of making a complaint.