ON-LINE HELP

Licence

8-digit number

FAC

7-digit number

Note: For an FAC, enter the number exactly as it appears on your card (e.g. PE971234567) or enter the last seven digits only.

If the number you have entered in the Licence/FAC Number field is not accepted by the system, verify that the number is the same as the number that appears on your licence card, and that your licence has not expired. If the system still does not accept your number, contact your local Chief Firearms Officer at 1 800 731-4000.

To apply for a firearms licence, fill out the Application for a Licence under the Firearms Act. You may contact us by telephone (1 800 731-4000) for more information.

Instructions

The Help link allows you at any time to get help on the displayed page. If you cannot find what you are looking for in the Help file, call our Technical Help Desk at 1 800 731-4000, extension 1040

Before using this service, you must have one of the following:

· Possession-Only licence (POL) number;

· Possession and Acquisition licence (PAL) number; or

· Firearms Acquisition Certificate (FAC) number.

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Without a PIN

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More Info...

You may want to sign up for a PIN if you are planning on using this service again. Using the PIN allows for quicker access to the E-Services.

To Access Web Services without a PIN

If you have not signed up and obtained an E-Services Personal Identification Number (PIN), follow these steps:

1. In the Licence/FAC Number field, enter a valid POL or PAL number, or a valid FAC number.

2. Enter your Last Name and Date of Birth in the appropriate fields.

3. In the Place of Birth field, enter either the City, Municipality or Township as indicated on your Firearms Licence application.

4. Enter the characters (numbers or letters) that you see in the order that they appear in the security box. They will appear as normal text in the entry field. Do not attempt to recreate any part of the picture that is not a letter (e.g. "A") or a number (e.g., "8").

Why? This security feature is to prevent unauthorized persons from using automated means to access your information.

Click the Continue button to access the E-Services Home page. OR Click the Cancel button to return to the CFC Home page.

Note: If the entered information is not correct an error message appears in red on the page. If this happens reenter the information. The system will allow you a number of attempts before logging you out.

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With a PIN

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Access to web services with a PIN

If you have signed up and obtained an E-Services Personal Identification Number (PIN), follow these steps:

From the Welcome to the CAFC On-Line Services page, find “If you already have a PIN (click here). “ Move your mouse over the (click here) section and click to access the PIN page.

In the Licence/FAC Number field, enter a valid POL or PAL number, or a valid FAC number.
In the E-Services PIN field, enter your PIN..
Enter the characters (numbers or letters) that you see in the order that they appear in the security box. They will appear as normal text in the entry field. Do not attempt to recreate any part of the picture that is not a letter (e.g. "A") or a number (e.g., "8").

Why? This security feature is to prevent unauthorized persons from using automated means to access your information.

Click the Continue button to access the E-Services OR Click the Cancel button to return to the CFC Home page.

Note: If the entered information is not correct, an error message appears in red on the page. If this happens reenter the information. The system will allow you a number of attempts before logging you out.

OR

If you do not remember your PIN Click the Forgot my PIN button to display the logon by personal information page.

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To Create or Change your PIN

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To Create or Change your PIN

1. Choose the UPDATE YOUR E-SERVICES ACCOUNT link at the left side of your screen.

2. In the Enter PIN field, enter a PIN that consists of seven to nine digit numbers.

3. In the Confirm PIN field, re-enter the same PIN for confirmation purposes.

4. Click the Submit button. The E-Services Home page is displayed.

OR

Click the Cancel button to return to the previous page.

Note: The new PIN is confirmed immediately.

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E-Services Home page

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Instructions

On the left-hand side of the page, select the appropriate menu item.

OTHER E-SERVICES

Sign up for a PIN / Update E-Services Account
Allows you to create and/or modify your PIN.

Note: If you plan on using this service more than once, you may want to sign up and obtain an E-Services Personal Identification Number (PIN), which will allow quicker access to the E-Services.

Change residence address
Allows you to modify your residence address and/or to change your telephone number.
Same function for the residence address link.

Change mailing address
Allows you to modify your mailing address.
Same function for the mailing address link.

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Sign up for a PIN and Update E-Services Account

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More Info...

Note: All fields with an asterisk ( * ) are mandatory.

Instructions

SIGN UP FOR YOUR E-SERVICES PIN

Select your Personal Identification Number (PIN)
Enter a PIN that is easy for you to remember but difficult for others to guess. Re-enter the same PIN for confirmation purposes.

Note: A PIN consists of 7 to 9 digit number only; no letters or special characters are allowed.

Note: If you forget your PIN, you can access the web services by providing personal information that was provided on your licence application.

E-mail Address
Enter your current e-mail address.

Your Personal Information

The following fields are populated with the information provided on your firearms application and cannot be updated on-line.

· Licence/FAC Number

· First Name, Last Name

· Date of Birth (YYYY/MM/DD)

· City of Birth

· Gender

Note: For any changes to your personal information, please call 1 800 731-4000 for assistance.

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Change Residence Address

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More Info...

Note: All fields with an asterisk ( * ) are mandatory.

Instructions

The residence address we currently have on file for you appears on the left-hand side of the page.

1. Enter the updated information in the appropriate fields.
Note: A maximum of 35 characters can be entered in the Street/Land Location field.

When entering the telephone number, enter the area code inside the brackets followed by the seven digit telephone number. Indicate the time of the day when we may call you at that number by checking the appropriate check box or both.

The Effective Date field is used to indicate when the residence address change will be in effect. Use a leading zero for numbers under ten, e.g. 01.

Check the My mailing address is the same as my residence address check box if the information entered in the residence address is the same for the mailing address. If required, access the Request a Change to your Mailing Address page and make the necessary corrections.

If you check that check box, a note to that effect will be displayed on the Confirmation of Receipt page.

Note: If your residence address is outside of Canada, click the click here link.

2. Click the Submit button to send your changes.
The Confirmation of Receipt of Request to Change your Residence Address is displayed with the following message: "Your request to change your residence address will be processed within 2 days. Changes will be reflected according to the effective date provided."
OR
Click the Clear Page button to reset the information entered in the fields.
OR
Click the Cancel button to return to the E-Services Home page.

3. To print the Confirmation of Receipt page for your records, click the right mouse button and select Print.
You may also want to save an electronic version using your browser's "Save As" functionality.

4. Click the OK button.

Warning: If you possess restricted or prohibited firearms, you MUST inform the Chief Firearms Officer and obtain an authorization to transport BEFORE the firearms can be moved to the new location. Call 1 800 731-4000 to obtain an authorization to transport.

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Change Mailing Address

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More Info...

Note: All fields with an asterisk ( * ) are mandatory.

Instructions

The mailing address we currently have on file for you appears on the left-hand side of the page.

1. Enter the updated information in the appropriate fields.
Note: A maximum of 35 characters can be entered in the Street/Land Location field.

The Effective Date field is used to indicate when the mailing address change will be in effect. Use a leading zero for numbers under ten, e.g. 01.

Check the My residence address is the same as my mailing address check box if the information entered in the mailing address is the same for the residence address. If required, access the Request a Change to your Residence Address page and make the necessary corrections.

If you check that check box, a note to that effect will be displayed on the Confirmation of Receipt page.

Note: If your mailing address is outside of Canada, click the click here link.

2. Click the Submit button to send your changes.
The Confirmation of Receipt of Request to Change your Mailing Address is displayed with the following message: "Your request to change your mailing address will be processed within 2 days. Changes will be reflected according to the effective date provided."
OR
Click the Clear Page button to reset the information entered in the fields.
OR
Click the Cancel button to return to the E-Services Home page.

3. To print the Confirmation of Receipt page for your record, click the right mouse button and select Print.
You may also want to save an electronic version using your browser's "Save As" functionality.

4. Click the OK button.

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Change your Residence Address Outside Canada

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· Mailing Address Outside Canada

More Info...

Note: All fields with an asterisk ( * ) are mandatory.

Instructions

The residence address we currently have on file for you appears on the left-hand side of the page.

Check the My mailing address is the same as my residence address check box if the information entered in the residence address is the same for the mailing address. If required, access the Request a Change to your Mailing Address page and make the necessary corrections.

If you check that check box, a note to that effect will be displayed on the Confirmation of Receipt page.

Note: If your residence address is in Canada, click the click here link.

Click the Clear Page button to reset the entered information in the fields.
OR
Click the Cancel button to return to the E-Services Home page.

4. Click the OK button.

Note: If you entered an FAC number, your residence address may appear on the Residence Address Outside Canada page. If your residence address is in Canada, access the click here link and enter your current residence address in the appropriate fields. The next time you access the On-line Firearms Registration, the address will appear on the Residence Address page.

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Change your Mailing Address Outside Canada

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· Residence Address Outside Canada

More Info...

Note: All fields with an asterisk ( * ) are mandatory.

Instructions

The Mailing Address we currently have on file for you appears on the left-hand side of the page.

1. Enter the updated information in the appropriate fields.
Note: A maximum of 35 characters can be entered in the Street/Land Location field.

The Effective Date field is used to indicate when the mailing address change will be in effect. Use a leading zero for numbers under ten, e.g. 01.

Check the My residence address is the same as my mailing address check box if the information entered in the mailing address is the same for the residence address. If required, access the Request a Change to your Residence Address page and make the necessary corrections.

If you check that check box, a note to that effect will be displayed on the Confirmation of Receipt page.

Note: If your mailing address is in Canada, click the click here link.

2. Click the Submit button to send your changes.
The Confirmation of Receipt of Request to Change your Mailing Address is displayed with the following message: "Your request to change your mailing address will be processed within 2 days. Changes will be reflected according to the effective date provided".
OR
Click the Clear Page button to reset the information in the fields.
OR
Click the Cancel button to return to the E-Services Home page.

4. Click the OK button.

Note: If you entered an FAC number, your mailing address may appear on the Mailing Address Outside Canada page. If your mailing address is in Canada, access the click here link and enter your current mailing address in the appropriate fields. The next time you access the On-line Firearms Registration, the address will appear on the Mailing Address page.

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Type of Acquisition

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More Info...

Note: All fields with an asterisk ( * ) are mandatory.

Note: If none of the options applies, provide the information in the "Other" field.

Instructions

Check only one box.
"Newly manufactured" means a firearm that you have built or made. It does not mean a firearm that you have newly purchased from a firearms manufacturing or retail sales business.
If you check "Other", print the details of your possession of the firearm in the space provided. If you are registering multiple firearms where the type of acquisition differs, provide a separate application for each type of acquisition.

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Registration with a Previous Certificate

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More Info...

YOU DO NOT HAVE TO REGISTER antique firearms, pellet guns with a muzzle velocity of less than 152.4 m (500 feet) per second or a muzzle energy below 5.7 joules (4.2 foot pounds), firearms that have been permanently deactivated so that they are no longer able to discharge ammunition or devices designed and used exclusively for signaling purposes (such as a flare gun). Call 1 800 731-4000 or visit our Web site at www.cfc-cafc.gc.ca to obtain fact sheets identifying which firearms are antiques, guidelines for permanently deactivating a firearm and other information.

Instructions

Restricted Weapon Registration Certificate Question

If you have a certificate issued under the previous registration system select the Yes option.
In all other cases, select No.

Registration with a Previous Certificate

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Instructions

Restricted Weapon Registration Certificate Number

Enter the Restricted weapon registration certificate number. This number either starts with:

· one letter followed by a hyphen and six numeric characters (e.g. D-123456);
OR

· two letters followed by six numeric characters with no hyphen (e.g. DL123456).

Note: These numbers must be provided exactly the way they are on your certificate, including the hyphen.

Warning: A registration certificate in a previous owner's name is not acceptable. You must have this firearm transferred and registered in your name. For more information, call 1 800 731-4000.

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Provide Firearm Details

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Instructions

Enter the firearm description using the fields provided:

· Make
The make is normally the company name, the abbreviation of the company name or the brand or trade name associated with a particular firearm.

· Manufacturer
The manufacturer is the person or company that makes the metal parts of the firearm and then assembles them to create the firearm. Usually the make and the manufacturer are the same. If they are different, both names will appear on the firearm. For example, Colt might be the make while Remington is the manufacturer.

· Model
The model refers to the particular design or version of a firearm. It often appears beside the make.

· Type Using the radio buttons, select the appropriate radio button for the firearm type. The definitions below may help you. Rifle: usually a long gun, normally with rifling in the bore that is fired from the shoulder.
Handgun: a firearm that is designed, altered or intended to be aimed and fired by the action of one hand, whether or not it has been redesigned or subsequently altered to be aimed and fired by the action of both hands.
Shotgun: usually a long gun, normally with a smooth bore, that is fired from the shoulder and may contain a single projectile or many projectiles. Commercial Version: a firearm designed and manufactured as a semi-automatic version of the same fully automatic firearm.

· Frame/Receiver Only
The frame/receiver is the basic part of a firearm, to which the stock, barrel, magazine and other parts are assembled or attached. If you have ONLY the firearm frame/receiver that cannot discharge ammunition, check this box. Provide the serial number (if known) and as much of the other firearm information as possible in the other boxes.

· Gauge / Calibre
Gauge or calibre refers to the size of ammunition the firearm uses. It is usually stamped on the barrel of the firearm. If your firearm has more than one barrel with a different gauge or calibre, write all numbers separated by a slash.

· Shots
For single-shot firearms, the number of shots is always "1". For multi-barreled firearms, the number of shots is the same as the number of barrels. For revolvers, "shots" refers to the number of chambers in the cylinder. For magazine-fed firearms, "shots" refers to the maximum number of cartridges that the magazine holds; it does not include the cartridge that fits in the chamber.

· Barrel Length For firearms other than revolvers, the barrel length is the distance from the muzzle of the barrel to and including the chamber, but it does not include the length of any attachments.

· Serial Number Not all firearms have serial numbers. If you cannot find the serial number on your firearm, put an "X" in the box "Unknown". A firearm that has no serial number must still be registered. The Registrar assigns a Firearm Identification Number (FIN) to each firearm during the registration process. If your firearm has no serial number and cannot be uniquely identified, a FIN will be issued for the firearm. Instructions will be sent to you along with a number. Some exceptions do exist (for further information call 1 800 731-4000).

· Action Action refers to the way in which the ammunition is fed into the chamber. Using the legend provided on the application form, enter the code for firearm action. For example, if you are registering a firearm with a bolt action, select the Bolt Action radio button. The definitions below may help you. The following describes the possible actions.
Revolver: a firearm, usually a handgun that has a revolving cylinder with a series of chambers, and is discharged successively by the same firing mechanism. The chamber may revolve in either direction depending on the manufacturer.

Revolver

Air, Spring or Gas Firearm: uses compressed air or compressed gas to propel a projectile at a velocity exceeding 152.4 m (500 feet) per second at a muzzle energy exceeding 5.70 joules (4.2 foot pounds).
Bolt Action: a firearm in which the breech bolt or closure device operates in line with the bore; manually operated by a permanent projection or handle attached to the bolt or closure device.

Bolt Action Shotgun

Lever Action: the breech mechanism is cycled by an external lever usually found below the receiver or frame.

Lever

Multi-barrel: a firearm that is manually loaded and has no magazine-feed device and whose barrels are permanently attached to each other (for example, a double-barreled shotgun). For multi-barrel firearms, the number of shots is the same as the number of barrels on the firearm.
Pump Action: a firearm that is manually set in motion usually parallel to the barrel; also called a slide action or trombone action.

Pump Action Shotgun

Semi-automatic: a repeating firearm that requires the trigger to be pulled for each shot fired and that uses the energy of the discharge to perform part of the operating cycle; sometimes called auto-loading or self-loading actions.

semi-automatic riffle

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Provide Verification Information

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Instructions

Verification is a way to confirm that the information you have provided about the firearm correctly identifies and classifies it. It is a free process done by an approved verifier, in most cases a community volunteer such as a firearms dealer, gun club member or safety course instructor. The Verifier Information is required and must be valid.
The verifier must provide the Firearms Reference Table (FRT) number.

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Confirmation of Verifier Information

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Instructions

Review this information carefully. Make sure that it matches the information provided by the verifier.

Firearm Location

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Instructions

PLACE OF STORAGE
You must indicate where your firearms will be stored. If all firearms listed on the application will be stored at your home, check the Residential Address radio button.
If all your restricted firearms are to be stored at a place other than your home select the Other radio button.
NOTE: To transport a restricted firearm, you require an authorization from the Chief Firearms Officer of your province or territory.

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Review/Change Firearm Information

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Instructions

Review Each Firearm carefully.
If the information is correct, select the Accept button to continue.
If the information is incorrect, select the Edit button. You will be allowed to confirm or change all of the information that you have provided.

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List of Firearms/Review

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Instructions

Review the firearm list and and type of acquisition carefully.
Make sure that the Type of Acquisition is appropriate for all the firearms listed. If the information is correct, select the Accept button to continue.
If the information is incorrect, select the appropriate Edit button(s). You will be allowed to confirm or change all of the information that you have provided.
Once you are satisfied with the information, select the Initiate Registration button.

Submitting the Application

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Instructions

Review the summary carefully. If the information is incorrect, select the Modify button. You will be allowed to confirm or change all of the information that you have provided.
If you wish to abandon the application without submitting it select the Cancel Application button.
Once you are satisfied with the information, select the Submit Application button.

Waiting for the Result

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Instructions

Please be patient. Once your application is received a confirmation page is provided.

Printing the Confirmation

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Instructions

Use the Print button to print a record of the information that you submitted.
This page includes important information and should be kept until you receive the registration certificates in the mail.
Once the confirmation has printed correctly, select the Done button to return to the service selection page.

Additional Address Change Requirements

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Instructions

Updating your address here does not create an application to transport your restricted or prohibited firearms. If you have restricted or prohibited firearms you should change your address by contacting the Chief Firearms Office at 1-800-731-4000.

Confirm Your Address Change

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Instructions

Check this information carefully. Once you select Continue your address will be changed. Select the Edit button to correct any erroneous information.

Address Change Confirmation

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Instructions

Once you receive this message your address has been changed.

Registration Purpose - Restricted Firearms

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Instructions

All restricted firearms must have a declared purpose.
Radio buttons c) and d) should only be selected after calling 1-800-731-4000.