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Report on Plans and Priorities 2000–2001 /
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Departmental Overview /
Plans, Results and Resources /
Plans, Results and Resources
HMIRC is taking a leadership role in program improvement. We are moving beyond organizational
assessment to turn our program objective and stakeholders’ interests into action. We are adopting a
business attitude that focuses on performance and strategic partnerships, while maintaining and
preserving our key values and operating principles.
As an organization embracing change, we aim to deliver our mandate and achieve our mission through
the establishment of three new business lines. To accomplish this, we have re-defined the organization
into three core areas:
- Material Safety Data Sheet Compliance
- Client Services
- Dispute Resolution
Unique in nature, the three business lines utilize individual processes and approaches in response to the
different roles they are mandated to carry out. The creation of these new business lines represents a positive
and pragmatic step towards modernizing our services and meeting our clients’ changing needs.
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