pdf version
2003-2004
Estimates
A Report on Plans and Priorities
Approved
______________________________________
Solicitor General of Canada
TABLE OF CONTENTS
Section I: Message *
A. Correctional Investigator's Message *
B. Management Representation Statement *
Section II: Raison D'être *
Section III: Planning Overview *
Section IV: Plans and Priorities by Strategic Outcome *
Exhibit 4.1 – OCI Logic Model *
Exhibit 4.2 - Spending Profile by Activity *
Exhibit 4.3 - Reporting Table *
Section V: Organization *
A - Organization Chart *
B. Agency Planned Spending *
Section VI: Annexes *
A. Financial Information *
B. Other Information *
C. References *
Section I: Message
A. Correctional
Investigator's Message
I am mandated as an Ombudsman for Federal Corrections. I firmly believe
that the responsible oversight of correctional operations is a service
that Canadians value greatly. The strategic outcome that they expect is
that their correctional system will be fair, equitable, humane,
reasonable and effective. To ensure that this happens is the focus in all
that we strive to accomplish for and on behalf of Canadians. It is our
"raison d'être".
Over the past few years, my Office has vigorously pursued an agenda of
operational improvement in order to optimize its efficiency in carrying
out its primary mandate. We have achieved significant progress in
implementing our first Corporate Strategic Plan and have begun to explore
new strategic directions. In so doing, the OCI adheres to the new
management framework "Results for Canadians". Accordingly, the Office of
the Correctional Investigator re-affirms its commitment to excellence in
four areas critical to a well performing public sector agency.
Firstly, the OCI will refine and enhance its focus on its mandate in
designing, delivering, evaluating and reporting on its activities.
Secondly, the OCI will continue to govern itself and what we do by a
clear set of values, which respect and reinforce Canadian institutions of
democracy; and we will be guided by the highest professional and ethical
values.
The third principle recognizes that the OCI has as its mandate the
achievement of results and on reporting them in simple and understandable
ways to elected officials and to Canadians.
Fourth, given the limited nature of public funds, the OCI is committed to
ensuring responsible spending.
Responsive and well managed federal organizations, oriented to the needs
of citizens and working in collaboration with other levels of government
and with the private and not-for-profit sector are critical to the
attainment of national goals within our Canadian justice system.
R.L. Stewart
Correctional Investigator
B. Management Representation
Statement
Management Representation Statement
I submit, for tabling in Parliament, the 2003-2004 Report on Plans and
Priorities
Office of the Correctional Investigator
________________________________________________________
This document has been prepared based on the reporting principles and
disclosure requirements contained in the Guide to the preparation of
the 2003-2004 Report on Plans and Priorities.
-
It accurately portrays the organisation's plans and priorities.
-
The planned spending information in this document is consistent with the
directions provided in the Minister of Finance's Budget and by TBS.
- Is comprehensive and accurate.
- Is based on sound underlying departmental information and management
systems.
The reporting structure on which this document is based has been approved
by Treasury Board Ministers and is the basis for accountability for the
results achieved with the resources and authorities provided.
Name: __________________________
Date: ___________________________
|
Section II: Raison D'être
The Office of the Correctional Investigator provides Canadians with
timely, thorough and objective monitoring of their federal correctional
system, to ensure that it remains fair, equitable, humane, reasonable and
effective.
Section III: Planning Overview
The OCI is largely funded through operating expenditures and we have the
authority to spend revenue received during the year.
Managerial attention will remain on the implementation and consolidation
of the multi-year Corporate Strategic Plan formally adopted in January
2002. In Year 1, efforts were devoted to creating the necessary
infrastructure, in terms of human resources information management and
reporting systems.
However, its main challenge in Year 2 of its strategic planning exercise
will be in the application at the field (operations) level of the
Integrated Planning Framework. Concepts, methods, roles and
responsibilities, expected outcomes, performance measurement and
evaluation strategies were all agreed upon at the November 2002 Strategic
Planning Retreat. Progress will be incremental and linked directly to the
growth in the OCI investigative staff's ability to gather, analyze and
strategically use the information vis-à-vis the individual and systemic
issues brought to their attention by or on behalf of federal offenders.
Success will be demonstrated by a number of indicators, not the least of
which will be the timely deployment of the right resources (including
human, material and information) at the right place and vis-à-vis the
right issues.
Accordingly, our priorities will be on the appropriate frequency of our
institutional visits, the issues of Federally Sentenced Women and
Aboriginal Offenders, the review of S.19 investigations and Use of Force
videotapes. Emerging systemic issues such as Elderly and Young Offenders
will, notwithstanding the potential challenge they represent in terms of
resource allocation, also be a concern.
Finally, the OCI remains acutely aware that its ability to provide
results for Canadians is linked to the level and quality of its
participation as a partner in the criminal justice system. Accordingly,
it will pursue its efforts to maintain a positive and productive working
relationship with the Correctional Service. The OCI will also, in keeping
with the new approach to external communications it adopted as part of
its corporate strategic plan, significantly increase its contacts and
cooperative endeavours with its other partners and stakeholders in the
field of corrections.
Section IV: Plans and Priorities
by Strategic Outcome
A - Summary
Strategic Outcome
· Responsible, humane, fair and effective corrections.
|
Priorities
· Increase frequency of institutional visits.
· Offer specialized services to Federally Sentenced Women (FSW)
and Aboriginal Offenders.
· Increase the ability to review and follow-up on S.19
investigations and Use of Force videotapes.
|
B - Details
The primary strategic outcome of the OCI remains the provision to
Canadians of an independent review agency to investigate the problems of
federal offenders related to decisions, recommendations, acts or
omissions of the Correctional Service of Canada (CSC). Section 19 of its
enabling legislation, the Corrections and Conditional Release Act
(CCRA) also requires that it reviews of all CSC Investigations convened
following the death of or serious bodily injury to an inmate. The OCI is
also engaged in similar monitoring of all interventions by Institutional
Emergency Response Teams (IERT'S), in keeping with the recommendations of
the Arbour Commission.
The maintaining of an independent and objective review process within a
correctional environment where the office has virtually no control over
either the number of complaints or the extent of investigations required
presents a number of unique challenges. First, the resolution of disputes
in an environment traditionally closed to public scrutiny with an
understandably high level of mistrust between correctional officials and
inmates, requires that the Office not only be, but be seen to be
independent of both the Correctional Service and the Ministry. Second,
given that the authority of the Office rests with its power of persuasion
and public reporting rather than enforceable recommendations, it is
imperative that appropriate administrative and political mechanisms be
available to ensure that reasonable, fair, timely, equitable and humane
action is taken on the findings made by the OCI.
In recent years, changes to the regulatory and legislative environment
have forced the OCI to dramatically expand its services. The Arbour
Commission of Inquiry (1996) noted that the statutory mandate of the OCI
should continue to be supported and facilitated because only the OCI is
in the "unique position both to assist in the resolution
of individual problems, and to comment publicly on the systemic
shortcomings of the Services."
In 1997, the Auditor General noted that one of the factors creating
difficulty at that time, was the overall size of the workload. Indeed
since that time the OCI has implemented the recommendations of the
Auditor General to address those workload issues, including working with
the Correctional Service to improve the inmate grievance procedure and to
provide an improved policy and procedure manual to investigators. The
Auditor General noted as well, however, that the demand for services
remains elevated, incessant and that both the overall volume and
complexity of issues continues to increase.
In 2000, the Sub-committee on the Corrections and Conditional Release
Act of the Standing Committee on Justice and Human Rights,
recommended that the budget of the OCI be "increased in order to expand
the number of investigators and [to] cover directly related expenses such
as office equipment, communications and travel required to conduct
investigations".
The OCI does not foresee any diminution or decline in either the overall
demand for services or in the complexity of the issues the OCI is called
upon to address. The environment in which the OCI is called upon to
provide "Results for Canadians" continues to be extremely challenging and
one in which innovative and dedicated service provision is essential to
moving ahead.
To respond to these pressures, the OCI identified the following three
priority activities that it will implement during the first three years
of the strategic plan. These are:
-
Increase the capacity for institutional visits to a level that is
acceptable to the detained population and the Canadian people.
-
Create specialist positions to address issues of
Federally Sentenced Women and Aboriginal Offenders.
-
Increase the ability to review and follow-up on both
investigations as per Section 19 of the Corrections and
Conditional Release Act and Use of Force Videotapes, as per
the recommendations of the Arbour Commission.
Currently at the exploratory stage and dependent on the availability of
additional resources are two other priority activities:
- Offer specialized services to Young Offenders housed
in federal penitentiaries.
-
Offer specialized services to Older Offenders (presently + or -
16% of the federal inmate population and growing).
The Logic Model presented below sets out just how the OCI views how it
delivers the services necessary to support its mandate and deliver on its
commitment to the strategic outcome of responsible, humane, fair and
effective corrections.
The logic model identifies the linkages between the activities of the OCI
program and the achievement of its outcomes. It clarifies the activities
that make up its program and the sequence of outcomes expected to result
from these activities. It serves as a tool with multiple uses:
-
to clarify for OCI managers and staff the linkages
between activities, outputs and the expected outcomes of the program. In so
doing, it will serve to clarify and distinguish the expected immediate,
intermediate and ultimate outcomes;
-
to communicate externally about program rationale,
activities and expected results;
-
to allow all program elements to make informed
trade-off decisions for the allocation of resources and the application of
effort;
-
to test whether the program "makes sense" from a
logical perspective;, and
-
to provide the fundamental backdrop on which the performance
measurement and evaluation strategies are based (i.e. determining
what would constitute success).
Exhibit 4.1 – OCI Logic Model
Of legitimate interest to elected officials and Canadians is how the OCI has previously
allocated resources and how it plans to do so to respond to the foreseeable demands in
upcoming fiscal years. Set out below are spending profiles, consistent with the major
activities identified in the OCI logic Model (exhibit 4.1 above).
The core business of the OCI is responding to inmate
complaints arising from incarceration and anticipating and addressing more
systemic issues that arise periodically (e.g. Aboriginal, Federally Sentenced
Women, Section 19
and Use of Force). These two activities comprise the core services provided
by the OCI and this is recognized in the
spending profile below.
Over the next several years, arising out of the Arbour Report, the
recommendations of the Auditor General and the recommendations from the
subcommittee studying the Corrections and Conditional Release Act,
additional resources were identified to be targeted in response to the
systemic issues identified above and to relieve against a steadily
increasing overall demand for inmate complaint resolution services. This
is also reflected in the spending profile below.
Exhibit 4.2
Spending
Profile by Activity including Program Integrity Resources for fiscal
years 2000-2001 to 2004-2005*
In keeping with its reviewed commitment to focus on its mandate in
evaluating and reporting on its activities, the Office of the Correctional
Investigator has included evaluation and reporting strategies in its
recently adopted Corporate Strategic Plan.
The evaluation strategy for the OCI provides a periodic opportunity to
take an in-depth look at how its program is doing. The primary focus is
on being able to bring about improvements to facilitate the achievement
of results or to determine the degree to which the OCI program led to the
achievement of desired outcomes (i.e. attribution).
Thus, for every policy, program or initiative, the OCI gives
consideration to a core set of key evaluation issues (i.e.
relevance, success and cost-effectiveness). Relevance issues might
include whether the OCI program is the most appropriate response to the
identified need. Issues related to success measure the results achieved
throughout the sequence of outcomes as presented in the logic model.
Cost-effectiveness is tied to relating resources expended by the OCI to
its performance in terms of outputs and results.
As well, issues related to the implementation or delivery of the OCI
program are considered as evaluation issues. Here, the OCI addresses how
its program is actually being implemented compared to how it was intended
to be implemented. Aspects of program delivery by the OCI are measured
including assessments of the outputs and the reach (for example, the
degree to which inmates of the federal corrections system are being
reached). The adequacy of the performance measurement strategy itself is
also an evaluation question.
In addition, the OCI's evaluation strategy questions the degree to which
unintended positive or negative outcomes have resulted from the
OCI program.
In prioritizing evaluation issues of import to it, the OCI takes into
account its risk management considerations in order to determine which
areas are most important to it; therefore establishing which areas
require greater attention. This process ensures that the final set of
evaluation metrics address the key information requirements of OCI
managers as well as being practical to implement in terms of timing and
resourcing. The OCI documents all evaluation issues considered so that a
record exists of those issues contemplated but determined to be of lower
priority for an evaluation of its program.
The OCI will report annually to Parliament on the results of its ongoing
performance measurement and evaluation. It will report annually to the
Treasury Board Secretariat on whether or not its reporting commitments
are being met. The Correctional Investigator will report the performance
information and the evaluation results as per the following schedule:
Exhibit 4.3 - Reporting
Table
Results Measurement Activity |
Product |
Date of Reports |
Reporting Commitment Measurement |
Annual Report |
Six months after the project begins and every 12 months after that
(i.e. 2nd report is mid-year between Year 1 and Year
2) |
Ongoing Performance Measurement |
Annual Performance Report |
End of Year 1
End of Year 2
End of Year 3
End of Year 4 |
Formative/Midterm Evaluation |
Formative/Midterm Evaluation Report |
Year 3 |
Summative Evaluation |
Summative Evaluation Report |
Year 5 |
The performance measurement strategy will be put into operation and
monitored by the Correctional Investigator to ensure not only that it is
proceeding as intended, but also that it is producing useful information.
Adjustments will be made where required to adapt the performance
measurement activities such that the utility of the information is
maximized.
Section V:
Organization
A - Organization
Chart
Exhibit 5.1 - OCI Organization
B. Agency Planned
Spending
Exhibit 5.2 Agency Planned Spending
The net cost of the OCI program is, at the present time, expected to
remain stable over the next three fiscal years. A potential source of
increase resides in the OCI's ongoing quest for the additional resources
required to offer specialized services to elderly offenders and to young
offenders housed in penitentiaries.
($ thousands) |
Forecast Spending
2002-2003 |
Planned Spending
2003-2004 |
Planned Spending
2004-2005 |
Planned Spending
2005-2006 |
Budgetary Main Estimates (gross) |
2,881 |
2,922 |
2,922 |
2,922 |
Non-Budgetary Main Estimates (gross) |
2,881 |
2,922 |
2,922 |
2,922 |
Less Re-spendable revenue |
- |
- |
- |
- |
Total Main Estimates |
2,881 |
2,922 |
2,922 |
2,922 |
Adjustments** |
,087 |
- |
- |
- |
Net Planned Spending |
2,968 |
2,922 |
2,922 |
2,922 |
Less: Non-Respendable revenue |
- |
- |
- |
- |
Plus: Cost of services received without charge |
233 |
256 |
258 |
258 |
Net cost of Program |
3,201 |
3,178 |
3,180 |
3,180 |
Full Time Equivalents |
27 |
27 |
27 |
27 |
* Reflects the best forecast of total net planned spending to the end
of the fiscal year.
** Adjustments are to accommodate approvals obtained since the Main
Estimates and are to include Budget initiatives Supplementary Estimates etc.
Section VI: Annexes
A. Financial
Information
Exhibit 6.1 Net Cost of Program for the Estimates
Year
($thousands) |
Office of the Correctional Investigator |
Total |
|
2,922 |
2,922 |
Plus: Services Received without Charge Accommodation Provided by Public
Works and Government Services Canada (PWGSC) |
256 |
256 |
Contributions covering employer's share of employee's Insurance
premiums and expenditures paid by TBS |
- |
- |
Worker's compensation coverage provided by Human Resources
Canada |
- |
- |
Salary and associated expenditures of legal services Provided by
Justice Canada |
- |
- |
Less: Non-respendable Revenue |
- |
- |
2003-2004 Net Program Cost (Total Planned Spending) |
3,178 |
3,178 |
B. Other Information
Statutes and Regulations
Corrections and Conditional Release Act, Part III
Reports
C.
References
Name |
Title |
Address |
Tel. No. |
Fax No. |
R.L. Stewart |
Correctional Investigator |
P.O. Box 3421 Station D Ottawa, Ontario K1P 6L4 |
(613) 990-2689 |
(613) 990-9091 |
Ed McIsaac |
Executive Director |
P.O. Box 3421 Station D Ottawa, Ontario K1P 6L4 |
(613) 990-2691 |
(613) 990-9091 |
|