Canadian Grain Commission
Welcome to the Help Page
The information in this section is intended to help users find and use the contents of the Canadian Grain Commission's web site. From here you can link to explanations of the site's accessibility features, design standards and document formats, including Adobe Acrobat (PDF). The navigation subtopic describes the common navigation elements found on each page of the site. A partial list of acronyms commonly used on the Canadian Grain Commission's site is provided. The help page begins by offering suggestions on how to find information in this site.
How to find information
Try one of these methods to locate information on the Canadian Grain Commission's site.
Search
The search function offers quick access to information through French or English keyword or phrase searches.
Frequently Asked Questions (FAQ's)
Your question may have already been answered. Frequently Asked Questions contains answers to numerous questions received by the Canadian Grain Commission.
What's New
What's New can be helpful for finding items recently added to the site. It contains a list of the material added to the site in the past two years. You can be notified when new material is added by subscribing to the update notification email list.
Contact Us
If you are having trouble finding information, please contact us.
Accessibility
This web site has been designed to make information accessible to all users, including persons with disabilities who use adaptive technologies to receive and disseminate information. Our goal is to deliver an accessible web site environment. Comments and suggestions for improvement of the accessibility of this site are welcomed.
While every reasonable effort has been made to ensure the accessibility of this site, some content or services found here might be inaccessible to some visitors. In those circumstances, the contact information for someone who can assist you has been provided.
This web site is most accessible using browsers that support the latest World Wide Web Consortium recommendations. In general, browser versions 5 and above support all features as designed. Most version 4 browsers work well with this site although some features may be degraded. Browser versions 3 and below do not support the visual styles or accessibility features used in many pages. Nevertheless, the content of all pages is accessible to all users regardless of the browser version used.
Access Keys
Access keys have been assigned to the navigation bar items at the top of every page. This will allow for quick movement within the site. Assigned access keys can be displayed on screen by placing the cursor over a navigation menu item, as in the example below:
In Microsoft Windows, use the Alt key in addition to the access key. On an Apple system, use the Cmd key in addition to the access key.
Please note: In Internet Explorer 5.x, using the access key points to the link, but does not activate it. Activate the link by selecting the Enter key. In Netscape 6.x, the access key activates the link. Netscape 4.x does not support the access key feature.
A list of the access keys used on the site:
F pour obtenir
l'équivalent français de cette
page
C to contact us
? for help
S to search our site
A for the Government of Canada
site
B for information about
us
Q for quality data
N for our newsroom
P for a list of our
publications
R for our regulatory
information
E for our services and
fees
! for what's new
O for our official forms
L for links that may be of
interest to you
H for our home page
The following three access keys have been enabled mainly for use with screen readers and personal digital assistants:
X for the navigation bar at
the top of the page
Y for the secondary navigation
menu in the left column on the page
Z to skip all navigation and
take you directly to the content of the page
Tab Order (Tabindex)
The browser's default tab order has been changed for efficient tabbing within the pages. When the focus box is positioned at your selection, use the Enter key to follow the link. The example to the right shows how the focus box will appear on screen.
Please note: Internet Explorer 5.x supports this feature; Netscape browsers cycle through in the default tab order.
Design Standards
This site uses 216 colours. Your system should be configured to display at least 256 colours in 640 x 480 resolution or higher. Your WWW browser should be capable of displaying tables, handling electronic forms, displaying graphic images, and support all HTML extensions. A minimal connection of 28,800 BPS is also recommended.
Document Formats
Most of the documents on the www.grainscanada.gc.ca web site are available in HTML.
Some documents are posted in an Adobe Acrobat format (PDF).
Refer to our PDF help page for information on how to view, print and download PDF documents.
Navigation
A description of some of the common navigation elements found throughout the site:
| Français | You can switch between the two official languages at any time, anywhere on the site. |
|---|---|
| Contact Us | Use this link to contact us with your inquiries, suggestions or comments. |
| Help | You are presently on this page. |
| Search | Search the CGC web site for the information you seek. |
| Canada Site | Takes you to the Government of Canada's main web site. |
| What's New | Find out what new material has been added to the CGC web site. |
|---|---|
| Home | Will always bring you back to the main page of this site. |
Acronyms and Abbreviations
Placing the cursor over abbreviations and acronyms will display the full definitions.
The example below shows how an abbreviation will appear on screen in Internet Explorer 5.x and Netscape 6.x:
Please note: Netscape 4.x does not support this feature.
A partial list of acronyms and abbreviations commonly used on the Canadian Grain Commission's web site:
| CGC | Canadian Grain Commission |
|---|---|
| CIGI | Canadian International Grain Institute |
| CS | Corporate Services |
| CWB | Canadian Wheat Board |
| GRL | Grain Research Laboratory |
| IS | Industry Services |
Last updated: 2004–08–17