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Preparing for an interview

Prepare

If a reporter contacts you for an interview, offer to call him or her back so you have some time to prepare. Make sure you obtain the following information:

  • What is the deadline?

  • Who is the reporter requesting the interview and what publication or program do they represent?

  • What is the contact’s phone number?

  • What kind of questions will you be asked? You will want to have a sense of the focus or theme of the interview.

  • What is the interview format? By phone, in person, a panel discussion?

  • Will it be videotaped or live?

  • Will others be involved or be interviewed for their comments?

  • When, where, and how long will the interview be?

  • When will the information be made public or released?

Points to remember for a successful interview

During the interview itself, follow these guidelines:

  • Practice. (In front of a mirror or ask a friend to listen to you).

  • Be yourself.

  • Set out three key points before the interview, and repeat them a number of times.

  • Use clear, simple language.

  • Keep your comments short and precise ‑‑ no more than 20 seconds. There is a greater chance of being quoted accurately if a reporter can use your entire answer.

  • Listen to the question. Never answer a question you don’t understand. Always ask for clarification if you aren’t sure of the meaning.

  • Answer a multi-part question one step at a time. After you have answered one part, wait or ask to have the other parts repeated.

  • Stick to the facts and correct the reporter if the facts presented are wrong.

  • Avoid jargon.

  • Answer only those questions about which you have direct knowledge ‑‑ never guess.

  • Don’t be afraid to pause briefly before you answer a question.

  • Stay on topic.

Things you should never do in an interview

  • Never repeat an offensive phrase or inappropriate term that is embedded in a question. That will only reinforce it.

  • Never give argumentative responses like “You don’t know what you’re talking about.”

  • Never give your personal opinion when you are speaking for your organization.

  • Never exaggerate, mislead, use inflammatory words or lie.

  • Never speak off the record.

  • Never answer hypothetical questions.

  • Never speculate.

If you are seriously misquoted or there is an error in the news item that appears or is aired after the interview, ask the reporter for a correction and follow up with a letter to the station or newspaper, restating the correct information. Always monitor the coverage you receive.

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