Access key = X for the navigation bar Access key = Y for the secondary navigation menu Access key = Z to skip all navigationOfficial logo of the Canadian Grain Commission / Logo officiel de la Commission canadienne des grains Government of Canada


 Services and Fees

 Inspection Services

 Licensing

 Producer Cars

 Registration and Cancellation

 Weighing Services

 Complaint Resolution Process

 Contacts

Other services

 CIPRS program

 Direct Hit

 Grain Inventory Accounting System

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Quality Service Innovation


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Services and Fees of the CGC

Contacts for Services and Fees

General inquiries

Telephone: Toll free 1-800-853-6705 or (204) 983-2770
TTY: Toll free 1-866-317-4289
Fax: (204) 983-2751
Email: contact@grainscanada.gc.ca

Dispute resolution service

Telephone: Toll free 1-800-342-7971

The CGC Dispute Resolution Service (DRS) assists grain producers and the grain industry in recovering for grain lost during transport by railcar. Although the CGC does not provide binding arbitration for weight shortages, a CGC railcar investigation provides key information to support shippers' entitlement to adjustment for excessive grain shortages at unload or transport charges. An extensive historical railcar deficiency database is maintained to substantiate shippers' weight loss claims. This database provides information on railcar derailments, railcars missing at destination and co-mingling of contents at unload, and allows tracing of railcar location.

Grain inventory accounting system

Gord Mandigo, Industry Services
Canadian Grain Commission
303 Main Street
Winnipeg MB  R3C 3G8 Canada
Telephone: 204-983-2799
Fax: 204-983-7550
Email: gmandigo@grainscanada.gc.ca

Rick Morgan, Executive Manager, Business Group
Canadian Grain Commission
700-303 Main Street,
Winnipeg MB R3C 3G8 Canada
Telephone: (204) 983-7905
Fax: (204) 983-0248
Email: rmorgan@grainscanada.gc.ca

Inspection services

Prairie service centres

Regional offices

Laboratory analytical services

Dave Hatcher
Grain Research Laboratory
Telephone: (204) 983-5362
Email: dhatcher@grainscanada.gc.ca

Eugene Gawalko
Grain Research Laboratory
Telephone: (204) 983-8995
Email: egawalko@grainscanada.gc.ca

Licensing

Manager, Licensing
Telephone: 204-983-3309
Fax: 204-983-4654

Producer cars

Producer Car Officer
Telephone: 204-983-3368
Fax: 204-984-4079
Inquiries: 1-800-853-6705

Registration and Cancellation

Regional offices

Statistics

Chief Statistician
Telephone: (204) 983-2739

Publications Supervisor
Telephone: (204) 983-1570

Weighing services

Prairie service centres

Regional offices



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Last updated: 2006-09-07