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Home Access to Information and Privacy Annual ReportApril 1, 2003 to March 31, 2004 Table of contents
Department of Public Safety and Emergency Preparedness Canada The Solicitor General's mandate evolved over the years, resulting in a portfolio comprising the Department, the Royal Canadian Mounted Police, the Correctional Service of Canada, the Canadian Security Intelligence Service, the National Parole Board, the Canada Firearms Centre (the Firearms Centre reports to Parliament separately on their administration of Access to Information and Privacy legislation), the Office of the Correctional Investigator, the Office of the Inspector General of CSIS, the RCMP External Review Committee and the RCMP Public Complaints Commission. The functions of the Office of Critical Infrastructure and Emergency Preparedness (OCIPEP), and of the National Crime Prevention Centre, were added to the new Department of Public Safety and Emergency Preparedness, and the new Canada Border Services Agency joined the other Agencies under the umbrella of the new Department. As a result, the responsibilities of Public Safety and Emergency Preparedness include emergency preparedness, crisis and consequence management, physical and cyber critical infrastructure, national security, corrections, policing, oversight, crime prevention and border security. The Department provides strategic policy advice, delivers community safety programs, national emergency preparedness and critical infrastructure programs and services, and supports the Minister on all aspects of her mandate, including providing direction to the Agencies, ensuring accountability to Parliament for the Agencies and national public safety leadership. The new Department is headed by the Deputy Minister and is reorganized into five branches:
The Royal Canadian Mounted Police (RCMP) has a mandate to enforce Canadian laws, prevent crime and maintain peace, order and security. As well as providing investigative and protective services to other federal departments and agencies, the RCMP provides police services to provinces, municipalities and territories under contract. The Canadian Security Intelligence Service (CSIS) collects, analyses and retains information and intelligence respecting activities that may on reasonable grounds be suspected of constituting threats to the security of Canada. It reports to and advises the Government of Canada in relation to those activities. Within this mandate, the Service may be asked to provide security assessments to federal departments, to the government of a foreign state, an international organization of states, or any one of their institutions. The Correctional Service of Canada (CSC) is responsible for administering the sentence of offenders sentenced to two years or more. This responsibility includes:
The mission of the Service well articulates its role and responsibilities to both public and offenders: "The Correctional Service of Canada, as part of the criminal justice system and respecting the rule of law, contributes to the protection of society by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure and humane control." The National Parole Board (NPB) has exclusive authority to grant, deny and control the conditional release of persons serving sentences of imprisonment in federal institutions and provincial jails in provinces that do not have a provincial parole board. It has the power to revoke the release of any individual who has breached any of the conditions of parole. The NPB also investigates and makes recommendations for pardons and for the exercise of the royal prerogative of mercy. The Canadian Security Intelligence Service Act requires the Inspector General to monitor Canadian Security Intelligence Service (CSIS) compliance with its operational policies; to review CSIS operational activities; and to submit to the Minister certificates stating the extent to which she is satisfied with the reports of the CSIS Director and whether any act or thing done by CSIS in the course of its operational activities during the period to which the report relates is, in the opinion of the Inspector General: (a) not authorized by or under the CSIS Act or contravenes any directions issue by the Minister; and, (b) involves an unreasonable or unnecessary exercise by the CSIS of any of its powers. The Royal Canadian Mounted Police External Review Committee was created by Part II of the Royal Canadian Mounted Police Act, R.S.C., 1985, c.R-10, as amended, as an independent and impartial body to review appeals of formal discipline, appeals of discharge or demotion, and certain types of grievances involving regular and civilian members of the RCMP. The Committee independently reviews cases referred to it and submits recommendations to the Commissioner of the RCMP. The Commission for Public Complaints Against the Royal Canadian Mounted Police, a designated organization independent from the RCMP, reviews complaints about the conduct of members of the RCMP, investigates complaints and holds hearings into complaints, which are either referred to the Commission by dissatisfied complainants or are initiated by the Chair of the Commission pursuant to provisions in Part VII of the RCMP Act. The Prime Minister announced the creation of the Canada Border Services Agency (CBSA) on December 12, 2003. The CBSA brings together key border security and intelligence functions previously carried out by three Government organizations: the Customs program from the Canada Customs and Revenue Agency (CCRA); the Intelligence, Interdiction, and Enforcement program from Citizenship and Immigration Canada CIC); and Import Inspection at Ports of Entry from the Canadian Food Inspection Agency (CFIA). The CBSA is part of the new portfolio of Public Safety and Emergency Preparedness Canada (PSEPC) and is an integral component of Canada's national security approach. The President of the CBSA reports directly to the Minister of Public Safety and Emergency Preparedness. Departmental organization of ATIP activities The Access to Information and Privacy (ATIP) Unit is part of Strategic Policy and Operations. It is composed of the Coordinator, two analysts and an administrative officer. The powers, duties and responsibilities associated with the granting of access, as well as the administration of the Access to Information Act and the Privacy Act, are delegated to the Coordinator. The approval of exemptions, however, remains with the Deputy Minister, the Senior Assistant Deputy Minister and the four Assistant Deputy Ministers. Consultation requests, which comprise a significant portion of the workload, are routinely received from other government institutions. During this year the Department received 91 consultations under the Access to Information Act and 12 under the Privacy Act. The Department also initiates consultations with other government institutions during its processing of formal ATIP requests. These consultations accounted for approximately 95 per cent of extensions of the statutory time limit for responding to requests. The Department has established the following procedures for processing ATIP requests:
The ATIP Unit undertakes the responsibility of ATIP administration generally by: creating access request files; documenting actions taken; assessing fees and costs; sending statutory notices to applicants, third parties, and the Information and Privacy Commissioners; compiling statistics; initiating consultations; providing advice on interpretation/application of the legislation and, when requested, in-house training; negotiating the resolution of formal complaints; advising applicants, third parties and complainants of their rights and obligations under the legislation; and preparing the Department's annual report on the administration of the Acts. ATIP Implementation Training and Familiarization Training and familiarization for the departmental staff are normally done on an informal basis whenever the need arises, which is usually during the processing of a request. Short training courses are provided by the ATIP Unit upon request, and an ATIP procedures manual is available on the InfoNet for consultation by directorate officials. The public reading room also maintains a supply of the Department's publications covering various aspects of the criminal justice system in Canada. All records previously disclosed under the Access to Information Act by the Department's ATIP Unit are available in the reading room. Should anyone wish to have a copy of a previously released record, only photocopying costs are charged. Administration of the Access to Information Act Statistical Reports -- Interpretation/Explanations Requests were disposed of as follows:
Forty-six extensions were required to carry out consultations with other federal government institutions and nine were for searching relevant records. Thirty-five requests referred to in the "unable to process" category refer to those cases where no information was located. The 128 requests received by the Department can be broken down into the following categories:
* Please refer to the Appendix for a complete statistical report. Formal/informal interface Investigations
Administration of the Privacy Act Statistical Report -- Interpretation/Explanation
*Please refer to the Appendix for a complete statistical report. Eighteen requests were processed within 30 days and three requests within 61 to 120 days. Four requests were placed in the "unable to process" category as records did not exist. Eight requests were also classified in the same category as we could neither confirm nor deny the existence of records. Formal/Informal Interface Investigations
Use And Disclosure All personal information in the Department is used for the purposes for which it was obtained or compiled. Departmental organization of ATIP activities The Royal Canadian Mounted Police (RCMP) established the Access to Information and Privacy Branch in 1983 to act as the central contact point for matters arising from the Access to Information and Privacy Acts. The Branch processes all formal access requests, and develops and monitors policies and procedures within the RCMP. The officer in charge is the Access to Information and Privacy Coordinator, whose powers include full authority to administer the legislation and sign exemptions and releases. The Branch consists of six sections: the Policy and Program Services Section, three Disclosures Sections, the Disclosure Processing Section and the Planning and Administrative Services Section. All resources are committed full-time to the administration of the legislation. The majority of positions require experienced police officers, from a variety of enforcement programs, trained as ATIP analysts. This ensures that sensitive law enforcement information is properly protected, reduces the need for time-consuming consultations with program managers concerning ATIP requests, and in turn, preserves credibility with the law enforcement community, international agencies, and other federal departments and information sources. Requests for access are processed as follows:
A processing log is kept of all action taken by staff, indicating the date the request is received, the time taken to process the request and the completion date. Consultation with other federal government institutions takes place when their information is contained in RCMP records. The RCMP normally follows departments' recommendations as to disclosure of their information. The Legal Services Directorate is consulted regularly on contentious issues and affidavits for Federal Court cases. ATIP implemetation Senior management supports the promotion of awareness of the legislation to ensure the rights of all are protected, while allowing the RCMP to effectively carry out its legislated mandate. The education of employees of the RCMP, in respect to their rights and responsibilities under this legislation, continues: In 2003-2004, 1012 new cadets were given training regarding the Access to Information and Privacy Acts at the Academy in Regina, Saskatchewan. Nineteen presentations were made to a total of 725 participants. RCMP vetted manuals continue to be maintained at the Access to Information and Privacy Branch and at the reading room, 340 Laurier Avenue West, Ottawa. Under existing procedures, public access to the manuals is provided to the detachment level by this Branch. Administration to the Access to Information Act Statistical Reports -- interpretation/explanations A total of 792 requests were completed during this year. The disposition of these requests is as follows:
*Please refer to the Appendix for the Statistical Report for 2003-2004. During the reporting period, 25 time extensions of over 30 days were taken. One of these extensions was needed to consult other institutions and 24 were for searching and retrieving information. All fee waiver requests are considered pursuant to section 11(6) of the Access to Information Act, the Treasury Board Policy Guidelines, and the Ministry's 1986 policy on fees and fee waivers. Fees under $10 are waived as a matter of policy. Fees between $10 and $25 may be waived without a fee waiver request, at the discretion of the Access to Information and Privacy Coordinator. The rationale used in making the decision to approve the fee waiver request is recorded, including the amount, and is based on whether the information is normally available without charge or the degree to which the general public will benefit from the release of the information. In 58requests, fees of $299 were waived. Total fees collected for this period were $8,772.90.
Consultations Formal/Informal Interface Institutional Policies Investigations
Administration of the Privacy Act Statistical Reports -- Interpretation/Explanations A total of 1,592 requests were completed during the year. The disposition of these requests is as follows:
The Appendix gives a complete statistical report. Consultations Three requests were abandoned. In those cases, the requesters had obtained the information by other means or requested cancellation without explanation. Formal/informal interface Institutional policies Investigations
Carried forward from 2002-2003: 54 Outstanding: 27 Federal court cases Disclosures under Paragraph 8(2)(e) Use and Disclosure The Policy and Program Services Section provides assistance to other directorates and field divisions, on a continuous basis, to ensure personal information is used or disclosed in accordance with the provisions of the Privacy Act and both RCMP and Government (Treasury Board Guidelines) policies. The RCMP continues to review its data matching systems to ensure compliance with existing Treasury Board Guidelines. Departmental organization of ATIP activities Processing a request Administrative documentation Decision-making structure The ATIP Section fiscal year establishment was 13 positions during 2003-2004, which were not fully staffed throughout the reporting period. This Section comprises a Departmental ATIP Coordinator, special projects and litigation officer, three supervisors, seven information analysts, and one clerk. All the staffs in the Section are fully dedicated to the administration of the ATIP program within the Canadian Security Intelligence Service (CSIS). The CSIS Legal Services Branch provides legal advice as required. The primary role of the Departmental ATIP Coordinator is to ensure that CSIS complies with the requirements of the ATIP legislation, including the protection of individuals' privacy and the protection of national security assets. This manager has the delegated authority to invoke any of the exemption provisions provided in the Act, except the provision respecting federal provincial affairs. The Director and the Assistant Director, Secretariat have also been delegated the authority to invoke exemptions, including the federal provincial affairs provision. The Departmental ATIP Coordinator of another government institution is consulted whenever information relevant to the request was supplied by that institution. The consultation is initiated as soon as possible to help meet the legislated time frame for processing access requests. Conversely, CSIS receives consultations from other government institutions. In 2003-2004, there were 207 consultations completed under the Access to Information Act, and 162 consultations completed under the Privacy Act. The time taken to process consultations represents approximately 50 per cent of the workload. ATIP Implementation Training Sessions on the ATIP legislation are given at general and specialized courses within CSIS. A number of briefing sessions were provided to senior management throughout the year. As well, lectures were given to Intelligence Officer entry classes; to the Investigators' course; to Security Screening employees and to new employees. Reading Room Administration of the Access to Information Act Statistical Reports -- Interpretations/Explanations
*Please refer to the Appendix for a complete statistical report. (Note: Included in the "unable to process" category are 23 requests for which information relevant to the request was not located, and 3 where it was necessary to invoke section 10(2) of the Access to Information Act, which permits an institution to neither confirm nor deny the existence of requested records.) Seven extensions were required to carry out consultations with other institutions, four extensions were required as the request necessitated a search of a large number of records, and one request required third party consultations. Application fees in the amount of $440 were collected. The 91 requests received by CSIS can be broken down into the following categories:
Investigations The ATIP Section assists the Information Commissioner and his staff in their investigation of complaints lodged against CSIS. Three complaints were filed with the Information Commissioner and three complaints were outstanding from the previous reporting period. The Commissioner completed the investigation of three complaints during the reporting period. His findings in respect to these complaints are as follows:
Administration to the Privacy Act Statistical Report -- Interpretation/Explanations
*Please refer to the Appendix for a complete statistical report. (Note: Included in the "unable to process" category are 153 requests for which the information relevant to the requests was not located; and 12 requests, where it was necessary to invoke section 16(2) of the Privacy Act, which permits an institution to neither confirm nor deny the existence of requested records. Included in the "exempt" category are the 55 requests made to the CSIS exempt bank.) A total of 39 extensions were required in order to complete the processing of certain requests. Investigations The investigation of 48 complaints was completed during the reporting period. The Commissioner's findings in respect of the completed complaints are as follows:
Departmental organization of ATIP activities Processing of requests The media, academia, businesses, organisations and the public submit requests under the Access to Information legislation. The Division also responds to informal requests. Consultations from other departments are also processed. A master electronic control log (ATIP flow) is maintained for tracking the processing of all requests and related records. An ATIP compliance manual has been developed. The purpose of this manual is to provide all CSC managers and employees with guidelines for the interpretation and application of the ATIP legislations. Other The measures taken since the review have resulted in the reduction in the number of non-compliant cases to 6.6% compared to 48.9% in the previous fiscal year. The average of 93.4% of requests received was completed in accordance with the legislation compared to 51.1% reported in the previous year. This is the result of an increased level of trained staff in ATIP as well as compliance monitoring and follow-up. On average CSC receives 5,500 Privacy requests per year from offenders and approximately 500 requests from CSC staff for their files. For fiscal year 2003-2004, as a result of requests submitted in bulk from Correctional Officers and offenders, CSC received 25,677 requests. In summary, CSC has experienced a challenge in meeting its legislated time frames to provide applicants with their files, and the Office of the Privacy Commissioner has subsequently received 1,600 complaints. Decision-making process Legal Services are consulted regularly on complex issues such as the disclosure of records under paragraph 8(2)(m) of the Privacy Act or section 20 of the Access to Information Act. ATIP Implementation Training Training will continue for fiscal year 2004-2005 for staff personnel. Public Reading Room Administration of the Access to Information Act Statistical Reports -- Interpretation/Explanations A total of 681 requests were completed during this reporting period, with 71 brought forward to be processed in 2004-2005. Disposition of completed requests is as follows:
*For more details, please refer to the annexed statistical report. The "unable to process" category includes requests for which information does not exist. Origins of requests
Fees Requests for fee waivers are handled in accordance with section 11(6) of the Access to Information Act and the Treasury Board Policy Guidelines. Fees under $25 are waived without a fee waiver request. Normally, the $5 application fee is not waived. During this fiscal year, CSC collected $2,792.80 in application and processing fees. Fees assessed over $25 may be waived, with a fee waiver request, at the discretion of the Director, Access to Information and Privacy Division. The rationale in dealing with fee waiver requests generally is based on benefit from the disclosure to the general public. A fee policy will be developed during the fiscal year 2004-2005. CSC developed an ATIP Compliance Manual with respect to the administration of the Acts in addition to the existing Treasury Board guidelines. Investigations
Administration of the Privacy Act Statistical Report -- Interpretation/Explanations A total of 19,908 requests were completed during this reporting period with 7,484 brought forwarded to be processed in 2004-2005. The disposition of completed requests is as follows:
*For more details, please refer to the annexed statistical report. Requests in the "unable to process" category are those where the applicants did not provide sufficient information to locate the requested records, or where the records did not exist. "Abandoned" are those requests for which the applicants' whereabouts became unknown, either after release or a transfer outside of CSC's jurisdiction, or when an escape or death occurred. Investigations
Findings on completed complaints
Use and Disclosure The CSC/NPB Guide for Use and Disclosure reflects legislative requirements contained in the Privacy Act and the Corrections and Conditional Release Act as they relate to the sharing of offender information, including to victims of crimes. The ATIP Division continues to assist staff in interpreting and applying the information-sharing provisions of the Privacy Act. The Guide has been revised during fiscal year 2003-2004 and final approval should occur in 2004-2005. Departmental organization of ATIP activities The Access to Information and Privacy Division is responsible for processing and responding to all formal requests under both the Access to Information Act and the Privacy Act addressed to the National Parole Board.
A tracking system is used to log all actions taken. Consultation with other agencies/ministries takes place in most cases when other institutions' information is found in NPB files; their recommendations are normally followed. Legal Services are consulted regularly for advice. Reading rooms are in operation in each of the five regional offices of the Board as well as at the National Office in Ottawa. Administration of the Access to in Information Act Statistical Report -- Interpretation/Explanations
*Please refer to the Annex for a complete statistical report. Twenty-five requests were completed within 30 days. Three requests were completed between 31 to 60 days, one request was completed between 61 to 120 days and two requests between 121 days and over. Seven requests came from the media, 21 from the public, two requests from business and three from organization. Consultations Formal/Informal Interface Institutional Policies Investigations Administration of the Privacy Act Statistical Reports -- Interpretation/Explanations
*Please refer to the Annex for a complete statistical report. A total of 328 requests were completed within 30 days, despite required consultations with other government institutions. One hundred and eleven were completed within 60 days. A total of 60,000 pages were reviewed. Twenty requests were carried forward. They were received during the last month of the reporting period. The majority of NPB Privacy requests came from inmates of federal penitentiaries. The Prairies Region accounted for the largest share, 279 in the fiscal year 2003-2004. One request for correction was processed. Generally, offenders use the Corrections and Conditional Release Act to request correction of their information. Consultations The Corrections and Conditional Release Act (CCRA) gives Canadian citizens greater access to information about offenders. The CCRA provides for:
This law has an important impact on the disclosure of offender-related personal information to third parties. Investigations
Disclosures under 8(2)(e) of the Privacy Act Chairman Most requests from investigative bodies come from the RCMP. As described in the Board's use and disclosure code, requests from the RCMP and CSC Preventive Security Branch concerning offenders currently under sentence or pardon applications are dealt with under section 8(2)(e), for which special procedures have been established in accordance with the provisions of the Act. Disclosure under 8(2)(m) of the Privacy Act Disclosures under 8(2)(m) are assessed on a case-by-case basis and in accordance with Treasury Board guidelines. The Privacy Commissioner was informed of the disclosures, as required by the Act. Use and Disclosure A copy of the use and disclosure code is available upon request from the Access to Information and Privacy section, National Parole Board, 7th floor, 410 Laurier Avenue West, Ottawa, Ontario, K1A 0R1. Departmental organization of ATIP activities The administration of access to information and privacy activities has been assigned, under the direction of the Inspector General, to a coordinator. The ATIP Coordinator is responsible for dealing with all access requests and any matters of an administrative nature arising in respect of both Acts. The approval of exemptions remains the direct responsibility of the Inspector General or the Assistant Inspector General. Each step in the processing of a request made under either Act is recorded on a tracking document. All records relating to the processing of a request are filed in the records access request file, which is retained for a minimum of two years. Legal Services is consulted on a regular basis regarding the administration of the Acts and with respect to access requests made under either Act dealt with by the Office of the Inspector General. CSIS is usually consulted as well, by reason of the relationship that exists between its records and those of the Office of the Inspector General. ATIP Implementation The Reading Room for the Office of the Inspector General is located in the Public Safety and Emergency Preparedness Public Reading Room, on the ground floor of the Sir Wilfrid Laurier Building, 340 Laurier Avenue West, Ottawa. The Inspector General's records system is capable of accommodating the objectives and the requirements of the ATIP legislation and relevant government policies. Administration of the Access to Information Act Statistical Reports -- Interpretation/Explanation Investigations Administration of the Privacy Act Statistical Reports -- Interpretation/Explanations Investigations Use and Disclosure The use and disclosure of personal information is governed by the Act, Treasury Board policy, and the Inspector General's mandate under the CSIS Act. Departmental organization of ATIP activities Because of the small size of the RCMP External Review Committee (ERC) and of the small number of requests, all ATIP-related functions are performed by the Executive Director and the Manager, Administrative Services. The Committee processes requests as follows:
ATIP Implementation Implementation and Training The Committee's reading room is located at the Public Safety and Emergency Preparedness Canada Public Reading Room, on the ground floor of the Sir Wilfrid Laurier Building, 340 Laurier Avenue West, in Ottawa. Administration of the Access to Information Act Statistical Reports -- Interpretation/Explanations
*Please refer to the Annex for a complete statistical report. The Committee transferred nine requests to the RCMP because the Committee did not possess the requested information. The applicants were advised accordingly. Eight requests received during the period were from the public, two were from other organizations and one from the media. During the reporting period, the Committee received two consultations from other government institutions. Formal/Informal Interface The Committee regularly disseminates information through communiqués, its annual report and communications activities. Staff also respond to phone calls about the Committee's procedures. Institutional Policies Investigation Administration of the Privacy Act Statistical Reports -- Interpretation/Explanations
*Please refer to the Annex for a complete statistical report. In the two requests received, applicants were asking for information which they thought was in the Committee's records. After reviewing these requests, it was determined that the RCMP likely would have the requested information. All these requests were therefore referred to the RCMP ATIP Coordinator and the applicants were advised accordingly. Formal/Informal Interface Institutional Policies Investigations Use And Disclosure All personal information is compartmentalized, and access is controlled, to ensure it will only be used for the purpose for which it was collected. Disclosure is limited to two categories: as prescribed in the RCMP Act, or as required for recognized internal administrative purposes. Departmental organization of ATIP activities The processing of ATIP requests is carried out by the ATIP Clerk under the supervision of the Access to Information and Privacy Coordinator for the Commission. Upon receipt of a request, the Records Manager opens a file. The clerk searches for the relevant records and undertakes an initial review. After review by the coordinator, the clerk prepares the records for disclosure. When necessary, legal advice is obtained. Following the approval of the application of the legislation by an official delegated by the Chair of the Commission, the coordinator discloses the records, or takes other appropriate action. The recommended application of the legislation is entered on either the Access or Privacy Record of Decision. The approval of the Chair or her delegate is also entered on the Record of Decision. Consultations take place when required, or when requested by another government institution. Most consultations are with the RCMP. Other departments routinely consulted are Justice, Foreign Affairs, Privy Council Office and the Department of Public Safety and Emergency Preparedness. The Commission normally follows the department's suggestions with respect to disclosure and exemptions. ATIP Implementation Measures have been taken to provide ongoing ATIP awareness sessions for all staff in the next fiscal year. In addition, in-depth training will be given to new staff members. The reading room of the Department of the Public Safety and Emergency Preparedness located at 340 Laurier Avenue West, Ottawa, is used by the Commission as its reading room. Administration of the Access to Information Act Statistical Reports -- Interpretation/Explanations
An extension was required to process one request which was processed with the statutory time limit. The eight other requests were processed within 30 days. Institutional Policies Investigations Administration of the Privacy Act Statistical Reports/Interpretation/Explanations
Extensions were required to process six requests. Four of the six were processed within the statutory time limit; two requests are outstanding. Institutional Policies Investigations Use and Disclosure The management of the Commission has been thoroughly briefed on the application of the Privacy Act and is regularly reminded that records containing personal information must be marked with the designation PROTECTED -- Personal Information. Departmental organization of ATIP activities The administration of access to information and privacy activities is the responsibility of the ATIP Coordinator, who handles all access and privacy requests and any matters of an administrative nature arising in respect of both Acts. The approval of exemptions is the responsibility of the Coordinator and the Correctional Investigator. Consultation is occasionally necessary with the Correctional Service of Canada. ATIP Implementation The ATIP Coordinator is taking the accredited on-line course in FOIP from the University of Alberta. He has conducted two briefings of support staff on records management and designation of exemptions records to be disclosed. A description of the process of referral of matter to the ATIP Coordinator is included in the draft Policy and Procedures Manual which the Office has prepared. The Office of the Correctional Investigator (OCI) shares a reading room with the Ministry of Public Safety and Emergency Preparedness located at 340 Laurier Avenue West, Ottawa. Administration of the Access to Information Act Statistical Report -- Interpretation/Explanations In all cases the requested information was provided, subject to some exemptions, principally related to personal information and security of penal institutions. Formal/Informal Interface Institutional Policies Investigations Administration of the Privacy Act Statistical Report -- Interpretation/Explanations
Formal/Informal Interface Institutional Policies Investigation It has become apparent that new resource requirements exist for timely completion of replies to a vastly-increased amount of information requested. The Office is reviewing this matter and will take decisions shortly. Use and Disclosure All personal information is collected in the investigations of offender complaints and is used only for that purpose. Departmental organization of ATIP activities As the CBSA was not formally in existence until April 1, 2004, the Access to Information and Privacy offices from Citizenship and Immigration Canada, Canada Revenue Agency and the Canadian Food Inspection Agency, continued to process requests on our behalf. Our statistics can be found included in each of those organizations' Annual Reports to Parliament, though they may not be specifically identified. |