Service Centres
Industry Services
Service Centres
The Canadian Grain Commission (CGC) has seven service centres on the Prairies devoted to helping producers and the industry succeed in tough competitive markets.
Our centres are located so that we're available to our clients whenever they need our services — as grain is loaded onto trains or when a producer wants grading advice before taking a truckload to the elevator.
Our focus is on grain quality, and our approach is to make our services cost-effective and customized to your needs.
Map of Prairies showing locations of Canadian Grain Commission Service Centres
For more information about one of our Service Centres, please select a location on the map.
We serve producers, processors, primary elevators and seed cleaning plants.
Because of dramatic changes in Canada's grain industry and in international markets, our clients are changing their operations, opening new facilities, making their operations more efficient, and focusing even more on quality and customer service.
Changes in grain handling on the Prairies mean a demand for more grain quality services.
If you operate a high throughput elevator, a CGC service centre inspector will officially inspect and grade grain as it's loaded into railcars. This service is ideal when you are filling contracts on the Prairies.
If you are a producer and need to know the quality of your grain in order to meet contract specifications, a CGC inspector will give you accurate grading advice.
If you operate a processing plant on the Prairies and
want to verify the quality of grain received, a CGC
inspector will inspect and grade your grain.
If you own a seed cleaning plant and you export grain, we
can probe parcels and certify them.
As a leader in grain quality management, the CGC offers its expertise to grain producers and the grain industry. Our service centres deliver this expertise right to your doorstep. Quick access to our inspection services and sound advice on grain quality will help you make your business more efficient and competitive.
Consider the benefits
Quality, efficiency, speed, client service and cost control are essential for your success.
Consider the benefits of using our services:
Timely advice
Elevator operators receive information when they need it, without any interruption in their operations. Producers can get timely information about the quality of their crop throughout the harvest.
Accurate information
The more accurate the grade, the more effectively a producer or elevator operator can meet a contract. Accurate grading information is also useful for producers delivering grain to the primary elevator.
More shipping options, greater flexibility
Accurate grading information gives elevator operators a greater choice of destinations for shipping. Operators can quickly change the destination of the shipment.
Quality assurance
Both the end-user and the shipper know that the shipment meets the quality specifications of a contract before the railcar leaves the primary elevator.
Fewer errors and delays, greater efficiency
Elevator operators can prevent costly errors. They can get an official grade early in the system — and avoid unnecessary paperwork and delays.
Service centre staff
Staff at CGC service centres are qualified grain inspectors.
Our staff grade all major grains, oilseeds and pulses and are expert at identifying over 80 grain varieties. Trained in the area of grain grading, weighing and inspection, and varietal identification, service centre staff provide customers with rapid and accurate service.
Our promise of service
Service centre staff are committed to providing cost-effective, timely services that are accessible to our clients.
On request, we will customize our services to your needs.
A CGC certificate verifies grain quality and quantity. If you have a question about an official certification or a guaranteed submitted sample, we will investigate it.
What quality means
Quality is Canada's competitive edge in the world market.
No other country has a quality system like Canada's. Quality is a term that means several things: shipments that are consistent and uniform; product that is free of chemical residues; grain that has certain quality characteristics — gluten strength or oil content, for example — that are specific to a particular class of grain. When customers purchase Canadian grain, they can depend on getting consistent and uniform shipments that meet contract specifications for quality, safety and quantity. The CGC's grain quality and quantity assurance program is responsible for this. We are dedicated to maintaining Canada's quality advantage in world markets.
Last updated: 2005–10–14