The Bank of Canada (the “Bank”) is responsible for the operation of this Web site (the “Site”) and takes great care to ensure that your use of this Site and the services available through it are safe and secure. The Bank is committed to protecting the confidentiality of personal information within the Web server(s) hosting its Site and the computer systems used to store your information.

The information and services available through this Site are subject to the following terms and conditions (“Terms of Use”). If you do not agree to be bound by these Terms of Use, do not further access or use the services offered through this Site. The Bank reserves the right to change these Terms of Use at any time without prior notice and the Bank will have no liability for any loss or inconvenience which may result. Your use of this Site following any modification constitutes your agreement to follow and be bound by these Terms of Use as revised. For this reason, the Bank recommends that you review these Terms of Use each time you use this Site. These Terms of Use were last revised on August 30, 2004.

Please show that you have received, understood and agreed to these Terms of Use by clicking on “I Agree” below. If you click “I Agree” without reading the Terms of Use, you are still agreeing to be bound by all the terms and conditions in the Terms of Use. By clicking “I Agree” at the end of this document and in return for the Bank providing services through this Site, you agree as follows:

1. You will use this Site only in accordance with these Terms of Use. Where the Site prompts you with directions, you will use the Site only in accordance with such directions and any other directions that are communicated to you by the Bank at any time and in any method of communication. These Terms of Use are to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site. In the event of any conflict, the terms provided in the pages of the Site will govern.
2. To the extent required, these Terms of Use supplement any agreement that you have entered into with respect to Canada Savings Bonds (“Bond Agreement”). These Terms of Use do not replace, amend, vary or delete any term of any Bond Agreement. In the event of any conflict or inconsistency between the Terms of Use and any Bond Agreement, the provisions of the Bond Agreement take precedence to the extent of the conflict or inconsistency, except if the conflict or inconsistency relates to subject matter that is specific to this Site in which case the provision in the Terms of Use takes precedent to the extent of the conflict or inconsistency.
3. You consent to the collection, use and disclosure of personal information, through this Site, in accordance with the Bank‘s Privacy Notice posted on this Site.
4. You will be responsible for any use of your Client Reference Number by you or any third party other than Bank personnel. You will keep your Client Reference Number and associated password private and not share them with anyone other than Bank personnel. If you know or suspect that your Client Reference Number or password has been lost, stolen or otherwise compromised, you will report it to the Bank immediately. You will notify the Bank in the event of any unauthorized use of this Site by anyone using your Client Reference Number and password. From time to time, we may ask you to reset your password to ensure the highest level of security on the Web site.
5. You authorize the Bank to accept, and you will be solely responsible for, all instructions submitted to the Bank through this Site. The Bank may rely on such instructions as if you had given them signed and in writing, whether such instructions are made by you, or any other person acting with or without your knowledge or consent.
6. In its sole discretion, for any reason, the Bank may decline to act, or delay acting upon, any instruction provided through this Site. The Bank will not incur any liability by reason of acting or failing to act in respect of an instruction provided through this Site.
7. The Bank may maintain a database of your instructions and such records will be conclusive and binding on you with respect to any dispute, including any legal proceeding, as conclusive evidence of your instructions, in the absence of clear proof that the Bank‘s records are wrong or incomplete. You agree that computer-generated or electronic records received or created by the Bank in connection with your use of this Site shall be admissible in a court of law, and you waive any defence that you may otherwise have as to their admissibility.
8. The Bank is not responsible in any manner for content found on other Web sites that are linked to this Site by hyperlinks and no endorsement of any products, services or information is expressed or implied by any information, material or content referred to or included on, or linked from or to this Site. Your use of any such other Web sites is entirely at your risk. If you are interested in establishing a link from your Web site to the Bank‘s home page, please contact the Bank for permission. Inquiries about permission should be directed to the Webmaster: csb@csb.gc.ca.
9. The Bank will make every reasonable effort to provide you with access to your information available through this Site. The information and materials contained in this Site, including text, graphics, links or other items are provided “as is”, “as available”. The Bank does not warrant the accuracy, adequacy or completeness of this information and materials and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, expressed or statutory including but not limited to warranties of non-infringement of third party rights, operation, completeness, accuracy, reliability, merchantability, fitness for a particular purpose and freedom from computer virus, is given in conjunction with your use of this Site.
10. The Government of Canada, the Bank, and, as the case may be, their directors, officers, employees, agents, subcontractors or other representatives, will not be responsible or in any manner liable to you or any third party for any losses, damages, penalties and expenses, including direct, indirect, incidental special or consequential damages, however caused, in connection with or arising out of your use of this Site, or any reproduction of this Site, whether authorized or not, and/or any Web browser. Such losses, damages, penalties and expenses include, but are not limited to, any you may suffer if:
    1. You transmit confidential or sensitive information to the Bank over the Internet;
    2. The Bank communicates confidential or sensitive information to you at your request over the Internet;
    3. A third party issues instructions to the Bank using your Client Reference Number and password, whether such instructions are made with or without your knowledge or consent;
    4. The Bank does not receive your instructions for any reason whatsoever;
    5. There is any delay in processing instructions, or if the Bank declines to act on your instructions;
    6. Access to this Site is not available or is delayed due to periods of increased volume or activity or to allow for maintenance, updates or for any other reasonable cause; or
    7. Any harm or loss occurs to your personal computer or any records or data.

    By accessing this Site, you release the Government of Canada, the Bank, and, as the case may be, their directors, officers, employees, agents, subcontractors or other representatives from all claims and proceedings for such losses, damages or consequences.

11. The Bank reserves the right to modify or terminate these Terms of Use at any time without prior notice and the Bank will have no liability for any loss or inconvenience which may result. Your use of this Site following any modification constitutes your agreement to follow and be bound by these Terms of Use as revised.
12. This agreement and all transactions with or facilitated by this Site are governed by the laws of Canada and of the applicable province therein. This section and sections 7 and 10 will survive any termination of this agreement. You submit to the exclusive jurisdiction of the courts of the Province of Ontario to finally adjudicate or determine any suit, action or proceeding arising out of or in connection with this Site.