Help
The Help page is intended to make your navigation of the Western Economic Diversification Canada website easier. Browsing our website is assisted by the use of the top navigation bar as well as the links located in the left side bar. The Site Map provides you with an overview of the layout and content of this website.
Your question may already have been answered. We encourage you to view our Frequently Asked Questions page for answers to many common questions.
The following is an overview of the Help material available on our website:
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Navigation |
Search |
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Site Specifications |
Frequently Asked Questions |
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Content Formats |
Technical Help |
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Feedback |
Contact Us |
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Site Map |
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Browsing our website is assisted by the use of the top navigation bar (referred to as the Top Menu), as well as by the links located in the left hand margin (referred to as the Side Bar).
The selections available from the Top Menu are constant throughout this site. Consult the Reference Page for an explanation of these sections of the WD website.
The Side Bar provides access to the sub-sections of this website. As you move into the site, you will notice the menu options on the left Side Bar change to reflect the content of the section you are viewing.
The A- Z Index provides a listing of content on this website, organized by topic.
This site uses 216 colors. Your system should be configured to display at least 256 colors in 640 x 480 resolution or higher.
Text Size / Font Size Too Small
Is the size of the text on this, or other websites, too small for you to read comfortably? If the text appears too small your browser may be set to the smallest viewing. Most browsers allow you to change the text/font size. Follow these simple instructions to adjust the viewing size.
Internet Explorer Users : Select View from the top menu and select Text Size. There are five options to choose from: Largest, Larger, Medium, Smaller and Smallest. Choose the setting that is most comfortable for you to view (Medium is the default setting).
Netscape Communicator Users : Select View from the top menu and select Increase Font. Select the font size that is most comfortable for you to view.
Keyboard Shortcut: Some browsers allow you to quickly increase your text size by holding down the CTRL key and pressing the plus key (CTRL +) or decrease it by holding down the CTRL key and pressing the minus key (CTRL -).
Use the mouse wheel: If you have a mouse wheel, you can hold down the CTRL key and move the wheel a click or two to change the font size.
Netscape Navigator Users : Select Edit from the top menu and select Preferences. Click "Font" on the click down menu to the right. Select a larger font size in the "Size" click down menu to the left until you are comfortable viewing the text.
Are you using another browser? Read your browser's Help feature for details on how to "increase" or "decrease" text size.
Limitations : Graphics, photos and images cannot be resized (such as banners, logos and pictures). Increasing the text size will also show less text on each page, so you may need to scroll down to view all of the text. Also, the layout of the Web pages will differ if you choose to use a larger text. To find out more about the accessibility features available for your browser, view Internet Options or Preference settings.
We are committed to making this site accessible to all visitors using any browser. If you experience any difficulty in viewing any of the pages or accessing any of the information, please contact us to let us know.
Most of the content on this site is available in HTML format (like this page). Many documents are also available in their original format; those documents may require the use of a special reader.
- - Portable Document Format (PDF) is a special document format from Adobe Systems, Inc. software company and can be viewed with Adobe® Acrobat Reader available at www.adobe.com/products/acrobat/readstep2.html.
An accessible version of Acrobat Reader which includes support for screen readers can also be downloaded. Alternatively, you can convert a PDF file to HTML or ASCII text by using one of the Adobe conversion services.
- PPT
- - Presentations are available in Microsoft PowerPoint format. These presentations can be opened with a PowerPoint Presentation viewer available at Microsoft Office Online.
- RTF
- - Text documents are available in Rich Text Format. This is a standard format and can be viewed with most word processors.
- DOC
- - Documents with a .doc extension are MSWord documents and can be opened with a Word viewer available at Microsoft Office Online.
- XLS
- - Documents with an .xls extension can be read using an Excel viewer available at Microsoft Office Online.
- SWF
- - Animated multimedia presentations with a .swf extension can be viewed with Macromedia Shockwave Player. Most browsers today have this installed by default, however, if necessary, you can obtain it free of charge from the Macromedia Web site
. - RAM | RM | RMM
- - Audio and video files with a .ram, .rm, or .rmm,extension can be viewed with "RealPlayer 8 Basic" software. This software is available free of charge from the Real.com Web site .
- WMA | WMV
- - Audio (.wma) and video (.wmv) files with these extensions can be viewed with Windows Media Player. This software is available free of charge from Microsoft's "Windows Media Technologies Download Centre" .
- MOV
- - Multimedia presentations with a .mov extension can be viewed with Quicktime. The basic version of "Quicktime Player" is available free of charge from the Apple Web site .
- MP3
- - Audio files with a .mp3 extension can generally be viewed with the default audio player software installed on your computer. Several audio players are available free of charge. These include:
RealPlayer Basic
Windows Media Player
WinAmp
You may Contact Us at any of our offices, or use our online Inquiry form to send us your feedback and information requests. We welcome all comments and suggestions.
The Site Map provides an overview of the layout and content of this website. It is organized hierarchically, breaking down the site information into increasingly specific subject areas.
The Search engine can be used to help find information. It offers quick access to information through bilingual (French or English) keyword or phrase searches.
Your question may already have been answered. We encourage you to view our Frequently Asked Questions page for answers to commonly asked queries about technical issues, the department, publications, business and other related items.
If you have comments or questions about this site, please use our Inquiry Form. If you experience technical problems, please contact us by email at web.comments@wd-deo.gc.ca.
If you are still unable to locate the information on the program or service you desire, please Contact Us at any of our offices, or use our online Inquiry form to send us your information requests. Every inquiry receives individual, prompt attention.