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Government On-Line (GOL): Strengthening Results - Public Report 2001
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- Departmental Mandate
- Government On-Line Vision and Strategy
- Key External Client Services Planned
- Developing Web Capacity
Departmental Mandate
The mandate of Western Economic Diversification Canada (WD) is to promote the development and diversification of the Western Canadian economy and to advance the national economic policy interests of the West. The departmental mandate is achieved through three core business lines supported by a strong program of economic research and analysis:
- Innovation
- Business Development and Entrepreneurship
- Partnership and Coordination
WD assists its clients though all service channels: face-to-face, correspondence, fax, telephone, video-conferencing and the Internet.
Government On-Line Vision and Strategy
WD's Government On-Line (GOL) vision is to deliver the department's mandate by providing products and services to Western Canadians through all types of service channels. The challenge is to meet the diverse needs of our clients and to offer a variety of on-line products and services that meet those needs. The on-line products and services will complement – not replace – the use of existing methods of interacting with external clients.
WD's GOL Strategy resulted from over six months of consultations with WD staff, Western Canada Business Services Network partners, and clients. The strategy focuses on transposing WD's business lines into an electronic delivery service on the Internet. This electronic delivery channel will be designed around client needs and a GOL process will be developed that is scaleable, demand-driven, self-regulating and economical. WD's strategic action plan will be implemented gradually over a number of fiscal years. WD has identified on-line priorities to implement as funding becomes available.