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Western Economic Diversification Canada
Government On-Line - Public Report 2002
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- Government On-Line Vision and Strategy
- Planned Key External Client Services
- Electronic Infrastructure Upgrades
- Electronic Communications Strategy
Government On-Line Vision and Strategy
Western Economic Diversification Canada's (WD) Government On-Line (GOL) vision is to deliver the department's mandate by providing products and services to Western Canadians through all types of service channels: in person, correspondence, fax, telephone, video-conferencing and the Internet. The challenge is to meet the diverse needs of our clients and to offer a variety of on-line products and services that meet those needs. The on-line products and services will complement – not replace – the use of existing methods of interacting with external clients. T he departmental mandate is achieved through three core business lines supported by a strong program of economic research and analysis:
- Innovation
- Entrepreneurship
- Sustainable Communities
WD's GOL Strategy resulted from over 16 months of consultations with WD staff, Western Canada Business Service Network partners, and clients. The strategy focuses on transposing WD's business lines into an electronic delivery service on the Internet. This electronic delivery channel will be designed around client needs and a GOL process will be developed that is scaleable, demand-driven, self-regulating and economical. WD's strategic action plan will be implemented gradually over a number of fiscal years. WD has identified the following on-line priorities to implement as funding becomes available.