Western Economic Diversification Canada | Diversification de l'économie de l'Ouest Canada

Home : Reports and Publications : Audit & Evaluation : Evaluation of the Community Futures Program - April 2003

Appendix D


Evaluation Framework

Evaluation Criteria Questions
1. The strategic directions for the Program are consistent with higher-level priorities of WD and the Federal government as well as with CFDC goals and objectives.
  • Are the strategic goals and objectives for the Program (community capacity building, business development services, and capital investment) consistent with departmental and government-wide priorities?
  • Are the strategic goals, objectives and priorities for the CFDCs consistent with those of the Program, and as reflected in established agreements (operations plans)?
2. There are defined, clear and adequately communicated goals, objectives and service (investment) priorities for the Program and, in turn, CFDCs that are reflective of desired economic and social outcomes.
  • Are goals, objectives and priorities clearly stated and commonly understood as it relates to the Program?
  • Are goals, objectives and priorities clearly stated within the agreements and operations plans for the CFDCs?
  • Are there any specific “service gaps” and needs at the community level that are not reflected in these agreements and plans, but that represent a strategic priority or service opportunity for the CFDCs?
3. The allocation of funding towards, and the use of, a community-based non-profit delivery model is appropriate and logically supports the achievement of the Program’s strategic intent.
  • Is the allocation of Program funding and the current network of CFDCs considered appropriate in terms of:
    • Maintaining a needed presence at a regional and community level, particularly as it relates to those CFDC offices located close to urban centers?
    • Supporting the delivery of Program priorities and services, as stipulated in agreements and plans?
  • Do CFDCs have an appropriate:· governance structure that is representative of the community and provides for needed competencies and commitment, and· management capacity?
  • What is the role, and perceived value of, the provincial and “pan-west” CFDC associations?
4. Information and reporting systems provide management, staff, partners and other relevant parties with needed facts and data to meet their responsibilities and to effectively gauge Program performance.
  • Is there an appropriate balance and definition of performance measures being applied at the “project”, CFDC and Program level?
  • Has a validation process (e.g., periodic site visits, etc.) been established to provide quality assurance over reported metrics?
  • How is CFDC and Program management applying information on performance?
5. The product and service “outputs” supported by the Program, and as provided by the CFDCs, are consistent with client expectations; accessible; and sufficient to support intended outcomes.
  • What strategic community planning, business service or capital services and/or products (funding) were provided through the sampled projects?
  • Did these services and/or products (funding) meet identified needs and expectations of management, staff, delivery partners and clients?
6. Positive impacts at a community and business level can be demonstrated in keeping with established Program goals, objectives, targets and expectations.
  • Have stated goals, objectives and milestones for sampled projects and, in turn, for the CFDCs (as reflected in operations plans) and the Program (as reflected in agreements) been met?
  • Were there any unanticipated factors that affected the effectiveness of the sampled projects?
  • Have there been any unanticipated impacts for the sampled projects, positive or negative?
  • What have the selected CFDCs and, in turn, the Program achieved in terms of impacts on local communities and businesses?

 

<< previous | contents