Home : Reports and Publications : Audit & Evaluation : Review of WD’s QAR Process
This review makes three recommendations to address issues noted among the findings:
Each of these recommendations is discussed below.
WD should build upon the QAR process to design and implement a comprehensive quality assurance management process.
To implement such a process, WD should define:
The review of the M&P function also identified a need for an enhanced quality assurance process.
WD should standardize project-related forms and files across all regions.
The review did not identify a compelling reason for project-related forms and files to differ between regions. Further, there are many good forms and file practices used by individual regions that could be shared throughout WD. WD should perform a department-wide review of its project-related forms and file structures, and agree upon standards.
As part of this exercise, WD should define a central, coordinating role to maintain and distribute forms, and to set filing standards.
This recommendation is consistent with recommendations in the M&P review related to the need for greater standardization and central coordination.
WD should implement specific, formal audit policies and procedures for auditing contribution agreements (projects).
WD is in the process of developing specific audit policies and procedures to support the WDP and ICIP RBAFs. The audit policies should ensure a significant portion of project audits performed are either non-discretionary or randomly selected. This will help ensure decisions about auditing specific projects do not compromise WD's ability to objectively assess the degree to which contribution agreements are being complied with.
WD should ensure the resulting policies are understood and implemented consistently in all regions. Further, WD should, as part of a quality assurance management process, monitor compliance with the audit policy.
Again, this recommendation is consistent with recommendations contained in the M&P review.