In general, commercial clients are directed to MDA's customer services while Canadian Federal Government Departments and Agencies can use the appropriate Canadian Government services.

Contacts

For further information, please contact the appropriate office:

How to Order RADARSAT-2 Data

RADARSAT-2 clients will be able to order products by specifying their data needs and making financial arrangements with a customer service representative, who will, in turn, work with the order handling system to define and monitor the acquisition, reception, production and delivery activities required to satisfy their client's needs.

Once the data has been successfully received and processed, requested products will be delivered to the client either through physical or electronic means, as specified by the client.

Order Tools

1. The RADARSAT-2 Acquisition Planning Tool

This tool will allow users to view existing data as well as potential acquisitions.

MDA will provide the RADARSAT-2 Acquisition Planning Tool software so users can search the RADARSAT-2 archive independently and make preliminary assessments for the data acquisitions they require.

Catalogues of available RADARSAT-2 data will be available to end-users either locally, through the Acquisition Planning Tool, or by Internet through CEOCat, the Canadian Center for Remote Sensing Earth Observation Catalogue.

2. The RADARSAT-2 Order Desk

The RADARSAT-2 order desk is a Web-based application. Access is provided to any distributor, department/agency or client that plans to order a large amount of RADARSAT-2 data over an extended period. The user can enter, track, and manage orders as well as acquire and process RADARSAT-2 data.

Through the order desk, users can create and modify orders, define acquisitions and product-generation activities, submit orders to the RADARSAT-2 ground segment, and track their execution in a secure environment.

The process for ordering RADARSAT-2 data

* Servicing all other end users from government departments without its own CSG.
CSA stands for Canadian Space Agency; CIS is Canadian Ice Service; DND is Canada's Department of Defence; DFO is Canada's Department of Fisheries and Oceans.