We promote Safety and Security, Environmental Protection and Efficient Energy Infrastructure and Markets in the Canadian public interest within the mandate set by Parliament in the regulation of pipelines, energy development and trade.

Values

At the NEB we strive for excellence in all that we do.

Excellence at the NEB is driven by organizational and personal commitment to three key corporate values:

Integrity: We are fair, transparent, and respectful
Regulatory Leadership: We are responsive, proactive and innovative
Accountability: We support and hold each other accountable to deliver timely, high quality results in the Canadian public interest

Strategies

Improve the regulatory framework
Inform energy policy debate
Enhance NEB capacity and culture

Goals	Measures
NEB-regulated facilities and activities are safe and secure, and are perceived to be so	Number of fatalities per year Number of pipeline ruptures and incidents per year Public perception of pipeline safety Number and significance of security infractions
NEB-regulated facilities are built and operated in a manner that protects the environment and respects the rights of those affected	Percent of environmental conditions that achieve their desired end results (DER) Number of major releases into the environment per year
Canadians benefit from efficient energy infrastructure and markets	Evidence that Canadian energy and transportation markets are working well Evidence that advice and information products benefit Canadians Evidence that the Board's regulatory processes are efficient and effective
The NEB fulfills its mandate with the benefit of effective public engagement	Stakeholders are involved effectively in the Board's public processes
The NEB delivers quality outcomes through innovative leadership and effective processes	Evidence that the Board's processes are efficient and effective Employee satisfaction Per-capita cost of regulation Progress against planned activities

Objectives

Goals 1 and 2

The NEB has a fully operational integrated compliance system enabling effective risk-based decision-making related to safety, security, and environmental protection.
The NEB, in partnership with federal and provincial/territorial agencies, has in place harmonized environmental assessment processes.
The NEB has in place mechanisms to collect and disseminate best practices and promote continual improvement in the design, construction and operation of regulated facilities.

Goal 3

NEB regulatory processes are efficient, seamless and responsive.
Policy-makers, industry and the Canadian public are better informed on regulatory and related energy matters.
The NEB is proactive in providing fair outcomes for stakeholders regarding infrastructure investments.

Goal 4

Engagement and communication practices for NEB matters meet the needs of stakeholders.
The NEB pursues participant funding in support of harmonized processes.

Goal 5

The NEB has the necessary capacity to fulfill its mandate.
The NEB lives a results-based culture of excellence.
The NEB has a fully operational quality management system.

For additional information, see Frequently Asked Questions (FAQ). [HTML]

Strategic Plan 2006-2009

Vision

Purpose