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Accountability
Expected results
Definitions and Notes for the Reader
April 1, 2004
Bilingual positions are staffed imperatively. In exceptional cases, as specified in this directive, non‑imperative staffing may be considered. The Public Service Official Languages Exclusion Approval Order (the Exclusion Order) establishes the conditions for non‑imperative staffing of positions designated as bilingual.
This directive applies to all institutions subject to the Public Service Employment Act.
Institutions subject to the Official Languages Act (OLA), except for the Senate, the House of Commons, the Library of Parliament, the Office of the Senate Ethics Officer and the Office of the Ethics Commissioner, must refer to the Policy on Official Languages for Human Resources Management.
Deputy heads are accountable for implementing this directive in their institutions.
Bilingual positions are staffed imperatively.
Bilingual proficiency at the "CBC" level or higher is necessary if executives are to carry out their duties and fulfil their obligation to create a work environment that is conducive to the effective use of both official languages in regions designated as bilingual for language-of-work purposes.
To this end, imperative staffing is required as follows:
Implementation of imperative staffing will follow the timetable below:
This obligation does not apply to positions that are open to the public. Such positions may be staffed either imperatively or non-imperatively.
In order to fulfil the obligations of institutions regarding service to the public and language of work, imperative staffing is required:
This obligation does not apply to indeterminate positions that are open to the public. Such positions may be staffed either imperatively or non-imperatively.
As an exception, managers may use non-imperative staffing to fill positions that are not covered by the obligation to use imperative staffing. The institution will then provide language training, in order to allow the incumbent to meet the language requirements of the position, as set out in the Directive on Language Training and Learning Retention.
When non-imperative staffing is proposed, managers must provide a justification in writing and be able to show that the bilingual functions of a position that has been filled non-imperatively will be carried out while the incumbent is taking language training and until he or she meets the language requirements of the position. In cases where an incumbent is exempted from meeting the language requirements of a position, the manager must show that the bilingual functions of the position are still being performed.
For executive positions, the use of non-imperative staffing must be approved by the deputy head; for other positions, it must be approved by the assistant deputy minister (other assistant deputy head titles).
When a position is staffed non-imperatively, whether by appointment or deployment, the candidate makes a written commitment to:
The conditions for non-imperative appointments are established in the Public Service Official Languages Exclusion Approval Order in effect at the time of the appointment. These rules apply, with the necessary changes, to deployments.
When an employee or executive is appointed or deployed on a non-imperative basis, the language requirements of the position must be met within the prescribed time limit even if, within that period of time, he or she is deployed on a non-imperative basis to another bilingual position.
In the case of appointments, unless that authority is delegated to deputy heads, the Public Service Commission (PSC) approves any extensions to the exclusion period to accommodate persons with disabilities or learning disabilities or for other reasons recognized by the PSC. In the case of deployments, the deputy head exercises that authority.
Employees or executives must also meet the language requirements of their positions within the time limit prescribed by the Exclusion Order following an increase in the language requirements of the position or identification of the position as bilingual. The obligations related to incumbents are set out in the Directive on language training and learning retention.
The Public Service Human Resources Management Agency of Canada (PSHRMAC) is responsible for determining the method for assessing performance and monitoring implementation of this directive in institutions.
Each institution is responsible for keeping its records and information systems up to date and assessing results in order to report on them to PSHRMAC on request. At a minimum, the institution uses the following indicators to assess its situation:
When assessment of the results reveals that the directive has not been respected, the institution reports the situation to PSHRMAC and takes appropriate corrective action.
In the case of appointments, the PSC is responsible for monitoring the use made of the Exclusion Order in institutions to which it applies. In the case of non-imperative deployments, the PSHRMAC is responsible for monitoring compliance.
For more information, please contact the person responsible for official languages in your institution.
Staffing procedure for a bilingual position where only applicants who meet all the position's requirements are considered.
Staffing procedure for a bilingual position allowing the consideration of applicants who meet all essential requirements except for the requisite language skills.
Public Service Official Languages Exclusion
Approval Order:
http://canadagazette.gc.ca/partII/2005/20051214/html/si118-e.html
Public Service Employment Act: http://laws.justice.gc.ca/en/P-33.01/index.html
Official Languages Act: http://laws.justice.gc.ca/en/O-3.01/88156.html
Policy on official languages for human resources management:
http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/OffLang/polhrm-plogrh_e.asp
This term is equivalent to "deputy minister", "chief executive officer" or some other title denoting this level of responsibility.
Regions designated as bilingual for language-of-work
purposes:
http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/OffLang/chap5_1-1_e.asp
Other assistant deputy head titles:
http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/TBM_114/oacegp-dprcpg1_e.asp#deputy
Technical or specialized language skills:
Language skills acquired through specialized training or expertise, e.g., text editing, translation or language instruction
An office required to provide services in both official languages to the public or to employees must be able to provide them in both languages at all times. Managers are responsible for organizing their human resources, including staffing positions, in order to ensure this capacity. In determining the particular mix of positions or functions as well as other means of providing services (e.g. recorded messages, automated services, information on electronic networks), they are required to staff certain bilingual positions imperatively. This applies when the positions are linguistically indispensable because the provision of services depends on direct spoken or written communication by persons and the quality or availability of service in either of the official languages would be inadequate without this capacity. Imperative staffing should be used in the following circumstances (not an exhaustive list):
Directive on language training and learning retention:
http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/OffLang/dltlr-dflma_e.asp
The obligations for the use of imperative staffing are covered in the first portion of this directive. When there is no obligation to use imperative staffing, non-imperative staffing can be used in exceptional cases. Justification for the case by case use of non-imperative staffing must be provided in writing. Here are some examples of justifications:
Other assistant deputy head titles:
http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/TBM_114/oacegp-dprcpg1_e.asp#deputy
Public Service Official Languages Exclusion Approval
Order:
http://canadagazette.gc.ca/partII/2005/20051214/html/si118-e.html
Deployed on a non-imperative basis to another bilingual position:
The following situations may arise, depending on the language profile of the position to which the person is deployed:
Directive on language training and learning retention:
http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/OffLang/dltlr-dflma_e.asp
Consequences: http://www.tbs-sct.gc.ca/pubs_pol/hrpubs/OffLang/olpf-cplo1_e.asp#consequence
Person responsible: http://www.hrma-agrh.gc.ca/ollo/common/listinstitution_e.asp