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Introduction
What Is A Special Operating Agency?
1.1 General Description 1.2 Underlying rationale 1.3 Best Candidates 1.4 Sources of Delegation 1.5 Freedoms and Flexibilities 1.6 Documentation Required 1.7 Accountability and Governance Structure 1.8 Summary: who, what, where, when and why:
2. Five Common Misunderstandings
2.1 MYTH: SOAs Must Collect Revenue And Operate Commercially 2.2 MYTH: SOAs Are A First Step Toward Privatization 2.3 MYTH: SOAs Are Separate From the Department and Less Accountable to the Deputy 2.4 MYTH: Any Constraint Can Be Eliminated 2.5 MYTH: Agency Employees Are No Longer Public Servants
3. Putting an Agency in Place.
3.1 Three Basic Steps 3.2 Preparation 3.3 Developing a Management Contract Developing a Management Contract 3.4 Approval
4. Conclusions Part
Annex A - Program Review Tests
Annex B - Typical Content of a Framework document
Annex C - The SOA Business Plan
Annex D - Existing SOAs, Links, and Contacts
