Contact Us

If you have questions about the Office of Auditor General, chances are the information is available on-line. We encourage you to use the site map to help you find what you are looking for.

Here are some quick links to help you contact us:

• Media Relations Contacts
• General Inquiries
  • E-mail
  • Telephone
  • TTY
  • Fax
  • Mail
• Speaking Invitations
• Staff Directory
• Ordering Publications
• Complaints and Allegations about Audits
• Environmental Petitions
• Regional Offices
• Webmaster
• Work Opportunities

Media Relations Contacts

Please direct all media enquiries to our media relations contacts.

General Inquiries

If you are unable to find the information you are looking for, you can contact us by:

E-mail

For general questions and comments about the Office of Auditor General of Canada, please contact communications@oag-bvg.gc.ca.

E-mails are acknowledged within 15 working days. If you would like a response, please include a name and a telephone number.

Telephone

(613) 995-3708

TTY

(613) 954-8042*

* A TTY is a special device that lets people who are deaf, hard of hearing, or speech-impaired use the telephone to communicate, by allowing them to type messages back and forth to one another instead of talking and listening. A TTY is required at both ends of the conversation in order to communicate.

Fax

(613) 957-0474

(613) 941-8286 (for the Environment and Sustainable Development Group)

Mail

To contact us via mail, please write to:

Office of the Auditor General of Canada
240 Sparks Street
Ottawa, Ontario
K1A 0G6 Canada

Speaking Invitations

The Auditor General welcomes invitations to speak to Canadian organizations, but is able to accept only a limited number of speaking engagements every year. Speeches for the period from September 2005 to May 2006 have now been scheduled.

Speaking invitations for the period from September 2006 to May 2007 will be considered in May 2006. The Auditor General regrets that she is unable to accept any invitations before then.

Please send the details of your invitation to the following address: Sheila Fraser, Auditor General of Canada, 240 Sparks Street, Ottawa, Ontario, K1A 0G6 by May 2006. Invitations not tied to specific dates are more likely to be successful. If you have any questions, please call (613) 995-3708.

Staff Directory

The auto-attendant is a direct line that allows callers to bypass our message centre attendants. The direct number is (613) 952-0213.

When the auto-answer message begins, dial the extension number of the person you are trying to reach before the end of the taped message. To use the electronic directory which allows you to look up an extension by name, press 27 for English and 28 for French.

The above procedures apply to day-time operations as well as after regular working hours (after 6:00 p.m.).

Ordering Publications

To obtain a copy of our reports or publications:

Telephone: (613) 952-0213, Extension 5000
Toll free: 1-888-761-5953
TTY: (613) 954-8042
Fax: (613) 943-5485
E-mail: distribution@oag-bvg.gc.ca

If you wish to be notified when our reports are released, you can add your name to our E-mail notification list.

Complaints and allegations about audits

The Office of the Auditor General has developed a mechanism for accepting complaints or allegations related to the failure of the Office to perform an audit in compliance with professional standards, regulatory and/or legal requirements, and the Office’s audit quality control systems.

It is important to note that this complaint mechanism is designed to deal exclusively with the above-noted failures and is not a means to question and/or challenge audit results and findings or the professional judgment underlying them.

If you believe that you have a complaint or allegation that fits the criteria, please click here for further details.

Environmental Petitions

The Commissioner on the Environment and Sustainable Development accepts environmental petitions. For comments or questions about the petitions process or to submit a petition, please contact us at the following:

Mailing Address:

Office of the Auditor General of Canada
Commissioner of the Environment and Sustainable Development
Attention: Petitions
240 Sparks Street
Ottawa, Ontario K1A 0G6

Fax: (613) 941-8286
Telephone: (613) 995-3708
E-mail: petitions@oag-bvg.gc.ca

Regional Offices

Webmaster

For technical problems (e.g. broken links, error messages, etc.) or to comment on this site only, please contact the Webmaster at webmaster@oag-bvg.gc.ca

Work Opportunities

Job opportunities with us are posted when available. If you have a question, please write to emplo@oag-bvg.gc.ca. To register as a consultant, you can use our Consultants' Self-registration System.

Click here if you would like to be notified by e-mail when the next Report of the Auditor General or Report of the Commissioner of the Environment and Sustainable Development is published.