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Chief Information Officer Branch
Service Improvement Initiative
How to Guide
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Service Improvement Assessment Grid
Client Feedback Strategy
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Related Subjects:
Service Improvement
Service Transformation
Tools
Feedback on Website
Service Improvement Initiative - Toolbox
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Tools and Templates
Service Improvement Assessment Grid
Client Feedback Strategy
Client Feedback Tools
Employee Surveys
Setting Priorities
Setting Service Standards and Targets
Service Improvement Plan Template
Reporting Guidelines
Common Measurement Tool
CMT User Manual
CMT Benchmarking Database
Client Satisfaction Surveying: Common Measurement Tool
Other Tools and References
TBS Quality Services Guide
Public Opinion Research Standing Offers
Citizens First 3
How to Conduct Customer Surveys
Client Centred Services
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Date published:
2002-05-08
Last updated:
2004-04-06
Date reviewed:
2003-09-25
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