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Implementation of the Financial Information Strategy for the Government of Canada A Plan for Change Management for FIS- Guidance on the Development of Change Strategies and a Sample Change Plan

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Table of Contents

INTRODUCTION AND OVERVIEW

FOOD FOR THOUGHT

THE APPROACH

THE FINDINGS – THE EMERGING CHANGE ISSUES FOR FIS

CHANGE STRATEGIES – FOR THE EIGHT STEPS

Step 1 - Building the Baseline
Step 2 - Developing Change Strategies
Step 3 - Leveraging Leadership
Step 4 - Communicating with Impact
Step 5 - Involving with Intent
Step 6 - Measuring Progress
Step 7 - Monitoring for Show-stoppers
Step 8 - Securing the Change in the Culture

CHANGE STRATEGIES – FOR THE EMERGING CHANGE ISSUES FOR FIS

Issue 1 - Lack of Understanding of the Overall Aims of FIS
Issue 2 - Lack of Trust that the Real Objective is on the Table
Issue 3 - Scepticism Based on Un-met Expectations in Previous Central Initiatives
Issue 4 - Lack of Confidence in Required Competencies
Issue 5 - Lack of Connection Between Central Initiative and Regional/Operational Reality
Issue 6 - Expectation that New Behaviours will not be Reinforced
Issue 7 - Lack of Clarity of Impact on Individuals
Issue 8 - Lack of Clarity/Desire for New Relationship Between Managers of all kinds and Financial Managers and Officers
Issue 9 - Fear/Concern about Being Held Accountable for Untrustworthy Data

SOME CLOSING THOUGHTS

ANNEXES

ANNEX A - Departments/Agencies Participants In Baseline Focus Groups
ANNEX B - A Sample Plan For Change Management for FIS and Some 'How-To's'
ANNEX C - Template For Step 1 (Building The Baseline)
ANNEX D - Template For Step 2 (Developing Change Strategies)

 
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