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In Pursuit of Management Excellence: The National Dialogue on Modern Management - List of Workshops

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Session #1

Track #1 - Departmental and Agency Control Frameworks: "Developing Early Warning Systems that Work"

Len Jodoin, Royal Canadian Mounted Police (RCMP)

The RCMP has developed a Financial Management Control Framework that defines control requirements, provides managers and staff with a better understanding of controls in the context of day-to-day management, and identifies control gaps that needs to be addressed in relation to risks. 

Mark Huard, Canada Customs and Revenue Agency (CCRA)

CCRA has developed a detailed strategic control and reporting framework, applicable to all assets, liabilities, expenditures and revenues for CCRA Agency Activities, which clearly define what is required on an on-going basis to assure that all accounting information is accurate, complete, useful and timely for better decision making by all levels of management at CCRA and external clients. This framework links the roles of the financial, administrative, management, human resources, materiel management and internal audit groups to increase confidence in the federal government's administration of appropriations and financial statements presentation.

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Track #2 - Hotwiring our Information Systems to Link Financial and Non-Financial Results 

Mr. Bernier, Environment Canada (EC)

EC's presentation will review progress accomplished at Environment Canada with the "Blue Print" initiative. Developed from the need to provide senior managers with information for the strategic management of business lines, it provides the ability to: 

  1. link resources and program costs to key results; 
  2. link program costs to performance; and 
  3. link non-financial information with financial information.

Mr. Bernier will review how Blueprint is being implemented in three phases in EC to meet these objectives and will address several associated challenges.

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David Hum, CCRA. 

CCRA is integrating key management processes business planning, resource allocations, cost recovery pricing, performance measurement) through an integrated Activity Based Costing System..

Track #3 - Integrating Values and Ethics into the Workplace -- "Walking the Talk"

Bill Maxwell, RCMP. 

Part of preparing officers for community policing has involved ensuring they have the ability to make the right decisions in potentially difficult situations. Decisions are often value judgements, making it critical for all officers to operate under a common set of principles, or values. 

Stephen Medd, (Public Works and Government Services Canada (PWGSC)

PWGSC has developed an Ethics Program that provides a focus, framework and process to help employees examine the grey areas in ethical decisions. The program consists of five elements that together promote ethical awareness, leadership, decision-making and actions.

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Track #4 - Managing Risk – "Reducing Stress through Risk Management"

Jacques Bruneau, Canadian Space Agency (CSA. )

CSA has developed a risk management framework aimed at minimizing the probability and impacts of unexpected and adverse program developments. The framework focuses on the identification and assessment in the management of risks from the problematic, performance, costs and schedule perspectives and the development of effective mitigation strategies. It also ensures that identified risks, for existing programs and projects, are fully within approved Reference Levels, before launching new initiatives.

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Franklin Roy and Joelle Montminy, Department of Indian and Northern Development (DIAND)

DIAND manages the fourth highest volume of litigation within the federal government. The litigation is complex, diverse and can involve high profile, controversial issues as well as significant contingent liability. DIAND has found a more proactive approach to litigation management. The department has developed and implemented a comprehensive Litigation Risk Management Framework to enable it to become more "risk-smart".

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Track #5 - Overcoming Barriers to Modern Management – "Managers Survival Guide to Implementing Modern Management Culture Change" 

Normand Théberge, Industry Canada (IC)

IC has a project underway to identify and understand the typical barriers, both operational and cultural, which impede on the implementation of modern comptrollership within departments and agencies.

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Marilyn Hay, Canadian Centre for Management Development (CCMD)

One of the primary focuses of the eight forum undertaken as part of the National Dialogue on Modern Management focused on how to manage change. This session will discuss culture change and present a Manager's survivor guide to managing change. It will also highlight available tools for Managers such as the guidebook prepared by TBS in partnership with the Transportation Safety Board on Changing Management Culture: Models and Strategies to Make it Happen.

 
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