Other Related Documents
Executive Summary
1. Introduction
1.1 Overview of the TBS Pilot Policy
1.2 Objective of the Evaluation
1.3 The Evaluation Report
1.4 Methodology
1.5 Definitions
2. Profile of Teleworkers
2.1 Demographic Characteristics
2.2 Reasons for Teleworking
2.3 Work and Telework Characteristics
3. Impacts of Telework
3.1 Balance between Work and Personal Life
3.1.1 Personal Life
3.1.2 Professional Life
3.1.3 Summary - Overall Balance
3.2 Costs vs. Productivity Gains
3.2.1 Costs
3.2.2 Productivity
3.3 Impacts on the Work Unit
3.3.1 Isolation
3.3.2 Relations with Co-workers
3.3.3 Management Reluctance
3.3.4 Inadequate Information and Counselling
3.3.5 Other Issues
4. Conclusions and Recommendations
4.1 Conditions for Success
4.2 Policy Considerations
4.2.1 Central Agency Responsibility
4.2.2 Telework Arrangement Document
4.3 Recommendations
