Complaint to Ombudsman

Note: This form is available for a trial period. It is to be used for complaints which have not been addressed satisfactorily by the Agency at the first level.

Details of complaint

Point of service	By mail Issuing Office or Receiving agent MP's Office Consulate or Embassy (specify location)
Document Type
File number
Natrue of your complaint *
Desired Solution
Additional Information

Personal information

Surname *
First name *
Date of birth (eg: yyyy/mm/dd)
E-mail *
Mailing address
Home telephone (eg: 613-555-1234)
Work telephone (eg: 613-555-1234)

* Denotes mandatory fields

Consent: I hereby authorize the staff of the Office of the Passport Canada Ombudsman to access, for the purpose of this request, any personal information that I have submitted to Passport Canada.

I agreeI do not agree