Feedback Questionnaire

Tell us what you think! As a Passport Canada client, your opinions about our Web site will help us continue to improve it and ensure that it meets your needs and those of other users in the future. Please find below a brief survey about the site. Your feedback would be very much appreciated. All responses will be kept confidential.The survey should take you no more than 5 minutes to complete.Thank you!

How did you get to Passport Canada Web site?
What was the purpose of your visit to the Web site today?
Which of the following best describes you?
At the home page of the Web site, how clear was it to you which of the four categories you should select? (Canadian in Canada; Canadian in the United States and Bermuda; Canadian abroad; Non-Canadian in Canada)
Not At All Clear
Not Very Clear
Neutral
Somewhat Clear
Very Clear

Please rate the Passport Canada Website in term of each of the following by indicating your level of satisfaction.

Did you find all the information you were looking for on the Passport Canada Web site?
Yes
No (please specify)
Please indicate the level of usefullness of the overall website:
Not At All Useful
Not Very Useful
Neutral
Somewhat Useful
Very Useful
If you could change one thing about this Passport Canada Web site what would it be?