Search:
  Contents    For Consumers
Hot Topics
Information about Spyware
Saving Money at the Pump
On Guard Onlne
NCPW 2006 Consumer Protection: ItÕs the Name of the Game
Red Flag - Bogus Weight Loss Claims
Information about Spam Email
File a Complaint about Media Violence
ID Theft Data Clearinghouse


*This link will take you from the FTC's website to OnGuardOnline.gov.
OnGuard Online is a partnership between the FTC, other federal agencies, and the technology industry.
Consumer Information Business Information

New: Now you can get consumer information from the FTC two ways: Click on TEXT or PDF for written information or click on TEXT, RAM or MP3 for an audio file that features one minute of related information from Shirley Rooker, director of WTOP's Call for Action.

Consumer Information

  • A Consumer's Guide to E-Payments [TEXT] [PDF]

  • Ads for International Drivers' Licenses or Permits Could Be a Dead End [TEXT] [PDF]

  • All Email Users: What You Need to Know About Chain Emails & Letters [TEXT] [PDF]

  • Being Frank about Search Engine Rank [TEXT] [PDF]

  • Break the Chain [TEXT]

  • Bogus July 1 Email Exposed: The Real Deal on Your Credit File Privacy [TEXT] [PDF]

  • Check Overpayment Scams: Seller Beware [TEXT] [PDF]

  • Cost of "Free" Adult Content Adds Up [TEXT] [PDF]

  • Detect, Protect, Disinfect: Consumers Online Face Wide Choices in Security Products [TEXT] [PDF]

  • Don't Want Your Email Address Harvested? [TEXT] [PDF]

  • Dot Cons: FTC's Top 10 Dot Cons [TEXT] [PDF]

  • Electronic Check Conversion [TEXT] [PDF]

  • Electronic Banking [TEXT] [PDF]

  • Email Address Harvesting: How Spammers Reap What You Sow [TEXT] [PDF]

  • Entertainment Ratings: Pocket Guide [TEXT] [PDF]

  • "Free" and "Low-Cost" PC Offers. Go Figure. [TEXT] [PDF]

  • FTC Names Its Dirty Dozen: 12 Scams Most Likely To Arrive Via Bulk Email [TEXT] [PDF]

  • Going, Going, Gone: Using Wire Transfers for Internet Auction Purchases Can Be Risky [TEXT] [PDF]

  • Going Shopping? Go Global! A Guide for E-Consumers [TEXT] [PDF]

  • Helping Victims of the Terrorist Attacks: Your Guide to Giving Wisely [TEXT] [PDF]

  • Hide and Go Seek: Finding the Disclosures in "Free" Internet Service Offers [TEXT] [PDF]

  • Holiday Shopping? How To Be On Guard When You’re Online [TEXT] [PDF]

  • How Not to Get Hooked by a 'Phishing' Scam [TEXT] [PDF]

  • How to Protect Kids' Privacy Online [TEXT] [PDF]

  • How to Protect Kids' Privacy Online: A Guide for Teachers [TEXT] [PDF]

  • Identity Theft Video News Release [length: 2 mins, 30 sec]
    Real Media: Dial Up Connection
    Real Media: High Speed Connection
    Windows Media: Dial Up Connection
    Windows Media: High Speed Connection

  • International Lottery Scams [TEXT] [PDF]

  • Internet Auctions: A Guide for Buyer and Sellers [TEXT] [PDF]

  • Is Someone "Phishing" for Your Information? [TEXT] [PDF]

  • Keep Your Email Address Unlisted: There Is No "National Do Not Email Registry" [TEXT] [PDF]

  • Kidz Privacy - Childrens Online Privacy Protection Act [TEXT]

  • The Lowdown on Chain Letters [TEXT] [PDF]

  • Medical Billing Business Opportunity Schemes [TEXT] [PDF]

  • 'Net Based Business Opportunities: Are Some Flop-portunities? [TEXT] [PDF]

  • Offers to Treat Biological Threats: What You Need to Know [TEXT] [PDF]

  • OnGuard Online Website [TEXT] and Bookmark [PDF]
    These links will take you from the FTC's website to OnGuardOnline.gov. OnGuard Online is a partnership between the FTC, other federal agencies, and the technology industry.

  • Online Gambling and Kids: A Bad Bet [TEXT] [PDF]

  • Online Investment Opportunities: 'Net Profit or 'Net Gloss? [TEXT] [PDF]

  • Online Investment Opportunities: 'Net Profit or 'Net Gloss? Campaign [TEXT]

  • Online Shopping Tips - Bookmark [PDF]

  • P2P File-Sharing: Evaluating the Risks [TEXT] [PDF]

  • Privacy: Tips for Protecting Your Personal Information [TEXT] [PDF]

  • Privacy: What You Do Know Can Protect You [TEXT] [PDF]

  • Problems With Holiday Purchases? [TEXT] [PDF]

  • Ready to Pop Your Top Over "Pop Up Spam?" Here's How to Make it Stop [TEXT] [PDF]

  • Securing Your Wireless Network [TEXT] [PDF]

  • Site-Seeing on the Internet: A Consumer's Guide to Travel in Cyberspace [TEXT]

  • Social Networking Sites: A Parent's Guide [TEXT] [PDF]

  • Social Networking Sites: Safety Tips for Tweens and Teens [TEXT] [PDF]

  • Spyware [TEXT] [PDF]

  • Stay Safe Online Postcard [PDF]

  • Stop.Think.Click: 7 Practices for Safer Computing [TEXT] [PDF]

  • Take Charge: Fighting Back Against Identity Theft [TEXT] [PDF]

  • Taking the "Bait" Out of Rebate [TEXT] [PDF]

  • The "Nigerian" Scam: Costly Compassion [TEXT] [PDF]

  • Trapped in the Tangled Web: Web Scheme Diverts Consumers from Their Intended Sites [TEXT] [PDF]

  • Traveling in Cyberspace? Be Savvy! Campaign [TEXT]

  • Trial Offers: The Deal Is in the Details [TEXT] [PDF]

  • Unsolicited Mail, Telemarketing and Email: Where to Go to "Just Say No" [TEXT] [PDF]

  • Using Internet Access Products [TEXT] [PDF]

  • Video Games: Reading the Ratings on the Games People Play [TEXT] [PDF]

  • VoIP: It’s A Phone, It’s a Computer, It’s ... [TEXT] [PDF]

  • What's Dot and What's Not: Domain Name Registration Scams [TEXT] [PDF]

  • What's In Your In-box? [TEXT] [PDF]

  • When Your Computer Calls Overseas ...Without Your Okay [TEXT] [PDF]

  • Who's Spamming Who? Could it Be You? [TEXT] [PDF]

  • Work-at-Home Schemes [TEXT] [PDF]

  • Work-at-Home PSA - 10 Seconds (audio) [TEXT] [RAM] [MP3]

  • Work-at-Home PSA - 20 Seconds (audio) [TEXT] [RAM] [MP3]

  • Work-at-Home PSA - 30 Seconds (audio) [TEXT] [RAM] [MP3]

  • Work-at-Home PSA - 60 Seconds (audio) [TEXT] [RAM] [MP3]

  • You, Your Privacy Policy and COPPA. How to Comply with the Children's Online Privacy Protection Act [TEXT] [PDF]

  • You’ve Got Spam: How to "Can" Unwanted Email [TEXT] [PDF]

Business Information

  • Advertising and Marketing on the Internet: The Rules of the Road [TEXT] [PDF]

  • Appliance Labeling Rule Homepage [TEXT]

  • BBB-Online: Code of Online Business Practices [TEXT]

  • Big Print. Little Print. What's the Deal? How to Disclose the Details [TEXT] [PDF]

  • A Business Guide to the Mail and Telephone Order Merchandise Rule [TEXT] [PDF]

  • CAN-SPAM Act: Requirements for Commercial Emailers [TEXT] [PDF]

  • Disclosing Energy Efficiency Information: A Guide for Online Sellers of Appliances [TEXT] [PDF]

  • Dot Com Disclosures: Information About Online Advertising [TEXT] [PDF]

  • Electronic Commerce: Selling Internationally. A Guide for Business [TEXT] [PDF]

  • Frequently Asked Questions About the Children's Online Privacy Protection Rule [TEXT]

  • How to Comply With The Children's Online Privacy Protection Rule [TEXT] [PDF]

  • Internet Auctions: A Guide for Buyer and Sellers [TEXT] [PDF]

  • "Remove Me" Responses and Responsibilities: Email Marketers Must Honor "Unsubscribe" Claims [TEXT] [PDF]

  • Securing Your Server — Shut the Door on Spam [TEXT] [PDF]

  • Security Check: Reducing Risks to Your Computer Systems [TEXT] [PDF]

  • Selling on the Internet: Prompt Delivery Rules [TEXT] [PDF]

  • Website Woes: Avoiding Web Service Scams [TEXT] [PDF]

  • What's Dot and What's Not: Domain Name Registration Scams [TEXT] [PDF]

  • You, Your Privacy Policy & COPPA [TEXT] [PDF]

Cases

  • Combating Internet Fraud and Deception (05/01) [PDF]

  • Going, Going, Gone... Law Enforcement Efforts to Combat Internet Auction Fraud (2/14/00) [PDF]

  • Internet Case List (05/01) [PDF]

Public Comments

  • Electronic Signatures In Global And National Commerce Act (2001) [TEXT]

  • Electronic Media Issues [TEXT]

  • U.S. Perspectives on Consumer Protection in the Global Electronic Marketplace [TEXT]

Rules and Acts

  • Identity Theft and Assumption Deterrence Act [TEXT] [PDF]

Staff Comments and Letters

  • Consumer Privacy in the Online Marketplace (12/96) [TEXT] [PDF]

  • Consumer Privacy in the Online Marketplace (12/96) Appendices [PDF]

  • Fighting Consumer Fraud: New Tools of the Trade (4/98) [ZIP-WP6] [TEXT] [PDF]

  • Fighting Consumer Fraud: The Challenge and the Campaign (01/97) [TEXT]

  • Going, Going, Gone... Law Enforcement Efforts to Combat Internet Auction Fraud (2/14/00) [TEXT] [PDF]

  • Protecting Children's Privacy Under COPPA: A Survey on Compliance [PDF]

  • Privacy Online: A Report to Congress [TEXT]

  • Children and Privacy Online [TEXT]

  • Protecting Consumers Online: A Federal Trade Commission Report on the First Five Years of Its Internet Law Enforcement Program [PDF]

Testimony

  • Chairman Pitofsky: Internet Privacy [TEXT]

  • Chairman Pitofsky: Protection of Children's Privacy on the World Wide Web [TEXT]

  • Commissioner Anthony: Children's Online Privacy [TEXT]

Workshops & Seminars

  • FTC/DOC Esign Workshop: Electronic Signatures In Global And National Commerce Act (2001) [TEXT]

  • Etail dEtails: A Special Seminar on Internet Marketing (2001) [TEXT]

  • The Mobile Wireless Web, Data Services and Beyond: Emerging Technologies and Consumer Issues (2000) [TEXT]

  • Joint Workshop on Alternative Dispute Resolution for Online Consumer Transactions (2000) [TEXT]

  • U.S. Perspectives on Consumer Protection in the Global Electronic Marketplace (1999) [TEXT]

  • Interpretation of Rules and Guides for Electronic Media (1999) [TEXT]

  • Public Workshop on Consumer Information Privacy (1997) [TEXT]

  • Consumer Privacy on the Global Information Infrastructure (1996) [TEXT]

  • Consumer Protection and the Global Information Infrastructure Workshop (1995) [TEXT]

Business Resources


www.business.gov
First Gov Logo
www.firstgov.gov

Last updated: Tuesday, December 12, 2006