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Canada/Nova Scotia Business Service Centre
Your Gateway to Business Information
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Title
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Single Window Networks of the Government of Canada
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| Abstract |
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Two major "single window" networks have been put in place by the federal government to facilitate for all Canadians their
day-to-day needs for information on government programs and services: the Canada Business Service Centres (CBSC) Network
and the multi-channel one-stop network, which includes the 1-800-O-CANADA line for telephone service, the Canada Web site and
229 Service Canada access points for in-person service.
The purpose of this study was to examine the federal government's Single Windows initiative in order to determine the extent to which information on programs and services is equally accessible in both official languages and whether "single windows" serves to support the advancement of Canada's official language minority communities, in line with the government's commitment.
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WebSite
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This document is available electronically on the Internet
Clicking on the link above will open a new browser window.
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Date de publication
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January 2003
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Format
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Print Publication
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Pagination
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17 p.
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Department/Agency
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Office of the Commissioner of Official Languages - OCOL
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Keywords
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Online Information, Consumers, Minorities, Federal Government
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Library Locations
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Halifax
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