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General Enquiries
Contact Service Canada using the means of communication that best suits your needs by selecting one of the following links:
If you experience difficulties while browsing or navigating the Service Canada Web site, consult the Help page or call the toll-free service line at 1 800 755-7047 from any location within Canada or the United States. Users from outside Canada or the United States can consult the service line toll-free number listing for the country from which you are calling. Information officers are available to help you, in English and French, from 8:00 a.m. to 8:00 p.m., Monday to Friday.
Important: For reasons of security and privacy, we ask you not to send us any personal information such as your Social Insurance Number (SIN), home or business address, or departmentally-assigned case or file numbers. We would also like you to be aware that we cannot forward e-mail messages on your behalf and that we cannot accept and process changes of address.
Note: All personal information collected on this form is protected under the Privacy Act.
You can submit your questions and/or comments about Service Canada, the services it offers, or this Web site by using the form below.
Note: To submit an enquiry or to share your thoughts on current issues and Government of Canada policies, please use the Questions and Comments Form at the Canada Site.
If you fax your message to Service Canada at (613) 941-1827, you can expect a response within one Canadian business day. Long-distance charges will apply.
You can mail us at:
Service Canada
Ottawa, Ontario K1A 0J9
Canada
ATTN: Canada Enquiry Centre
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