Service Canada - Prince Edward Island Region

Regional Overview

The Service Canada network in Prince Edward Island comprises six main Service Canada Centres. These offices are located in Charlottetown, Montague, O'Leary, Souris, Summerside, and Wellington. Service Canada staff in the region number more than 200, with 30 of these providing front-line service to Island residents.

In addition, Service Canada operates an Employment Insurance processing centre in Montague and an Old Age Security/Canada Pension Plan processing centre in Charlottetown. The Service Canada regional office is also located in Charlottetown.

Service Canada is exploring opportunities for outreach to Acadian and Francophone regions of the province. PEI Region will also be consulting with the Aboriginal community on how best to provide Service Canada outreach services across the Island.

Charlottetown Service Canada Centre

The Charlottetown Service Canada Centre is located in the Sherwood Shopping Centre at 161 St. Peters Road. The office serves the central portion of the province, representing about 28 per cent of the province's total land mass and one-half of its population.

Of the approximate 69,000 people who live in the region served by the Charlottetown Service Canada Centre, 15 per cent are youth and 12 per cent are seniors. Although the large majority of the population is English-speaking, bilingual service is also provided to the many Francophone residents.

The office serves a seasonal labour market, as many of the province's residents work in the agricultural community.

Service Offerings

The Charlottetown Service Canada Centre is open from 8:30 a.m. to 4 p.m., Monday to Friday.

• 15 computer access stations are available to apply for Employment Insurance, job search and labour market information, and access to other Government of Canada information and forms on the Service Canada website;
• Telephone access is available to the public for 1 800 O-Canada and local numbers; and
• Staff are ready to assist individuals with "pathfinding" and accessing the full range of programs and services offered by the Government of Canada, other levels of government, NGOs and community based organizations.

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