Good Practices in Organizations other than the Government of Canada: Parliamentary Accountability, Results-Based Management and Management Competency Development Strategies

ABSTRACT

This report lists several “good” practices identified in a number of countries or Canadian provinces between November 2003 and January 2004 and discusses them in terms of their transferability to the Canadian government. On the topics of parliamentary accountability, results-based management and competency development strategies, three research teams present and discuss the concepts and issues involved for public servants in Canada. For each topic, the report describes the general system of public administration prevailing in the country or province in question, the particular system of the individual departments, organizations or agencies considered and certain promising practices, also referring the reader to an electronic source or contact person that could provide complementary information. For each best practice, the report discusses to what extent it could be applied in Canada, pointing out cases in Canada where certain organizations are either in the process of adopting the practice or have already done so.

Key words: practices, competencies, accountability, management, results, parliament, plans, priorities, Canada, Australia, Great Britain, United States.