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ToolsResourcesOur approachThe Competition Bureau's approach to the administration and enforcement of our laws is based on five principles: confidentiality, fairness, predictability, timeliness, and transparency. Transparency means that we are as open as the law permits and this section outlines the variety of ways the Bureau maintains and promotes competition in the marketplace. How the Bureau proceedsIf it is determined that a complaint needs further investigation, the Bureau uses a wide range of education, compliance and enforcement tools to deal with criminal and civil cases. These tools are described in our Conformity Continuum. They include:
The Bureau also resolves issues brought to its attention by different instruments such as using ACR (Alternative case resolution) or issuing public alerts to educate consumers about certain competitive practices. It contacts parties directly to encourage voluntary compliance with its laws. The Bureau may seek legal action. It refers criminal matters under any of the four statutes to the Attorney General of Canada for possible prosecution. Non-criminal matters under the Competition Act may be referred to the Competition Tribunal or other courts for decision. These policy statements provide clarity to the Bureau's approach on legal issues. ![]() |